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One Identity Manager vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Manager
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
3rd
Ranking in Identity Governance Administration (IGA)
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
142
Ranking in other categories
No ranking in other categories
OpenText Identity Manager
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
15th
Ranking in Identity Governance Administration (IGA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of One Identity Manager is 11.2%, down from 18.4% compared to the previous year. The mindshare of OpenText Identity Manager is 3.8%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Manager11.2%
OpenText Identity Manager3.8%
Other85.0%
User Provisioning Software
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a tech vendor with 10,001+ employees
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's role-based access control, and you can manage it. It's perfect for our customer's governance control."
"From an end-user perspective, it is very easy to use. There is no need to follow extensive documentation; you just need to go through the process while raising a request."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"I like the customer-facing portal because it is simple to use for end users."
"It has a lot of depth. It has advanced features. As a customer or as someone who is managing the solution, I like its self-service capabilities where it has lots of powers, and the users can select any reference users."
"Mapping roles to users is a seamless experience that offers a lot of leverage in terms of speed and compliance, making it a very useful feature."
"The One Identity Manager's user-friendly interface allows for easy external identities and user account creation."
"In One Identity Manager, I appreciate the Synchronization Editor for onboarding different target system applications."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"I like the eDirectory feature."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"NetIQ does not have a limit on the number of users."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The product is easy to use."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
 

Cons

"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"I would like it to have an easier integration with phones."
"The One Identity Manager documentation could be improved."
"The web portal can be a bit muggy at times. This is one of the key complaints from our customers."
"Because their company is so focused on just their tool and related technology, they can't support you much. At times, it becomes frustrating. While you are paying a little less than your competitors, you expect some support, compliance, or expertise from the company. If a certain load balancer is unable to handle your tool, you should know what load balancer would be perfect or what configuration you should use."
"In the update processes for hotfixes need improvement."
"The Metamodel is not developer-friendly, and the web designer customization could be simplified."
"I would like them to enhance the search functionality to enable faster processing when looking for objects."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The interface is old and outdated, and the design software seems archaic."
"The vendor must provide an easier console for configuring things for smaller customers."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
 

Pricing and Cost Advice

"My clients have been using it for a long time now. They have looked at other products as well, so it seems worth the price."
"The pricing is okay."
"One Identity isn't cheap for small or medium-sized businesses, but I don't think it's necessary for a small company to use. The price is fair for large enterprises with thousands of employees that want to adopt a zero-trust model."
"One Identity Manager is fairly priced."
"You get a lot of bang for your buck with One Identity. It has many features that are included in the standard IGA license. Most people who are considering buying One Identity don't understand how much power is behind it in engines."
"One Identity Manager is cost-efficient."
"We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support."
"One Identity Manager's pricing is reasonable."
"The solution is quite affordable."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
7%
Comms Service Provider
6%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
7%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise22
Large Enterprise94
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
My experience with pricing, setup cost, and licensing regarding One Identity Manager is that it does not have public list prices. Costs are usually customized based on our organization size, deploy...
What needs improvement with One Identity Manager?
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could al...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

Quest One Identity Manager
Novell Identity Manager
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Sheetz
Find out what your peers are saying about One Identity Manager vs. OpenText Identity Manager and other solutions. Updated: March 2026.
883,712 professionals have used our research since 2012.