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One Identity Manager vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

One Identity Manager
Ranking in User Provisioning Software
2nd
Ranking in Identity Management (IM)
3rd
Ranking in Identity Governance Administration (IGA)
2nd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
150
Ranking in other categories
No ranking in other categories
OpenText Identity Manager
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
15th
Ranking in Identity Governance Administration (IGA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the User Provisioning Software category, the mindshare of One Identity Manager is 11.2%, down from 18.4% compared to the previous year. The mindshare of OpenText Identity Manager is 3.8%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Manager11.2%
OpenText Identity Manager3.8%
Other85.0%
User Provisioning Software
 

Featured Reviews

Neha Chhangani - PeerSpot reviewer
Business Analyst at a tech vendor with 10,001+ employees
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the customer-facing portal because it is simple to use for end users."
"One Identity Manager has positively impacted the organization by reducing account creation and access approval times from days or weeks to minutes or hours through automated workflows."
"Quest One IDM allows for large customization."
"The flexibility of the solution: We are able to use what is out-of-the-box, customize and prioritize it, then further develop it to meet our needs."
"One of the valuable features is that it is relatively organized. I definitely appreciate that aspect. It is also relatively simple to use with a very easy flow to the GUI. The user interface is really top-notch."
"My favorite feature is the visualization, because when you open an identity, you can see what is linked to it, such as rules or departments, and I really appreciate how you can see things that are connected rather than just viewing them in a list from a database."
"For multinational companies or those with various locations managing their identities and applications, it is very easy and very robust in nature."
"In terms of the most valuable feature of One Identity Manager, it's not like one feature is useful without the other features. It's not a tool, but it's more an overall integrated solution that is helpful and not specifically one solution on its own. The best points of One Identity Manager would be its process orchestration and synchronization manager."
"The greater strength was to keep the identities synchronized without failures in both attributes and passwords."
"To my knowledge it is the only event based IDM system."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The product is easy to use."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"NetIQ does not have a limit on the number of users."
"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."
 

Cons

"The initial setup was complex. It is an extremely complicated thing to replace an entire self-built solution."
"Using dynamic business roles can degrade the performance of One Identity Manager."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"They could make the product more user-friendly. The solution is more complex than you think to use."
"It has problems with performance. This is a very serious issue for us. Other than that, it's really capable. The performance is what is missing. It's really poor."
"The product's GUI could be more user-friendly."
"I would like to have more extensive out-of-the-box reports."
"One Identity could add more connectors for various services we integrate. We need to build and configure custom connectors for our clients with complicated environments and multiple data streams."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"The interface is old and outdated, and the design software seems archaic."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The user facing interfaces are not too friendly and they are also fairly hard to configure."
"The interface is old and outdated, and the design software seems archaic."
 

Pricing and Cost Advice

"One Identity Manager is cost-efficient."
"The pricing is okay."
"Its price is okay."
"Prices in Turkey are high due to inflation, a challenge we've heard about from our customers."
"It is cost-effective. I do not know about the other regions, but here in the Middle East, the competitors are almost double the price."
"One Identity isn't cheap for small or medium-sized businesses, but I don't think it's necessary for a small company to use. The price is fair for large enterprises with thousands of employees that want to adopt a zero-trust model."
"I am aware of the cost. For us, it is quite cost-efficient. We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it."
"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"The solution is quite affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Computer Software Company
6%
Comms Service Provider
6%
Manufacturing Company
9%
Computer Software Company
7%
Marketing Services Firm
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise24
Large Enterprise103
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What do you like most about One Identity Manager?
The One Identity birthright process has helped generate user accounts more accurately and quickly.
What is your experience regarding pricing and costs for One Identity Manager?
In terms of pricing, I find One Identity Manager to be cost-efficient. I appreciate the licensing model where you purchase a license and only buy maintenance later, rather than paying for a subscri...
What needs improvement with One Identity Manager?
I would like to see the possibility of being supported during the migration to the Angular portal as an improvement in One Identity Manager. I do not have any other points regarding necessary impro...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
 

Also Known As

Quest One Identity Manager
Novell Identity Manager
 

Overview

 

Sample Customers

Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Sheetz
Find out what your peers are saying about One Identity Manager vs. OpenText Identity Manager and other solutions. Updated: March 2026.
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