SailPoint Identity Security Cloud Reviews

Name: SailPoint Identity Security Cloud
Brand: SailPoint
Rating: 4.2 (71 reviews)

4.2 out of 5

71 reviews
96% willing to recommend

What is SailPoint Identity Security Cloud?

Get the SailPoint Identity Security Cloud Buyer's Guide and find out what your peers are saying about SailPoint Identity Security Cloud, Microsoft Entra ID, Omada Identity and more!

SailPoint Identity Security Cloud is the #1 ranked solution in top Identity Management (IM) solutions, #1 ranked solution in top SaaS Management Platforms, #1 ranked solution in top Cloud Infrastructure Entitlement Management (CIEM) solutions, #2 ranked solution in top User Provisioning Software, and #2 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give SailPoint Identity Security Cloud an average rating of 8.4 out of 10. SailPoint Identity Security Cloud is most commonly compared to Microsoft Entra ID: SailPoint Identity Security Cloud vs Microsoft Entra ID. SailPoint Identity Security Cloud is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 16% of all views.

Buyer's Guide

SailPoint Identity Security Cloud

July 2025

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Helped 864,722 peers since 2012

Featured SailPoint Identity Security Cloud reviews

Mitch MO

Identity Life Cycle Lead IAM Identity Access Management Specialist at Desjardins

We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

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Kaustubh Partha

Technical Support Analyst at CLSA

I raise requests on SailPoint, for example, if there is any server-related access needed. I use it more as an end-user, like raising simple tickets for identity access management SailPoint is more focused on IT security. I find that the approvals that flow through SailPoint are much better than…

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Praveen Jalumuru

Technical Project Manager & Senior Security Architect at Tech Mahindra Limited

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

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SailPoint Identity Security Cloud mindshare

Product category:

As of August 2025, the mindshare of SailPoint Identity Security Cloud in the User Provisioning Software category stands at 30.9%, up from 29.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

User Provisioning Software

PeerResearch reports based on SailPoint Identity Security Cloud reviews

Type	Title	Date
Category	User Provisioning Software	Aug 11, 2025	Download
Product	Reviews, tips, and advice from real users	Aug 11, 2025	Download
Comparison	SailPoint Identity Security Cloud vs One Identity Manager	Aug 11, 2025	Download
Comparison	SailPoint Identity Security Cloud vs Saviynt	Aug 11, 2025	Download
Comparison	SailPoint Identity Security Cloud vs Omada Identity	Aug 11, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Entra ID	4.3	N/A	95%	234 interviews Add to research
Omada Identity	4.0	5.6%	91%	48 interviews Add to research

Valuable Features

SailPoint Identity Security Cloud boasts a user-friendly interface and strong out-of-the-box connectors for diverse integrations. Role management and user provisioning simplify access controls. Automated certification and governance enhance security. Organizations appreciate flexible deployment options, low hardware demands, and the ability to deploy on various databases and servers. Its scalable architecture, robust compliance features, and automated provisioning capabilities streamline identity management and governance processes. Customization and integration with AI and machine learning further bolster its appeal.

"I am satisfied with the overall performance and stability."
"The product feature is quite nice and simple, especially in terms of the UI and implementation."
"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything."

Room for Improvement

SailPoint Identity Security Cloud faces challenges with its high cost and inflexible partnership program. Improvements in user interface, reporting, and customization are sought. The need for simplified provisioning, advanced automation, and enhanced integration is highlighted. Organizations express concerns over the complexity of initial setup and technical requirements. The desire for broader Cloud management capabilities and a clearer licensing strategy is evident. Addressing these areas could enhance adoption and satisfaction.

"In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's. I find raising a ticket to be too complex, which could be improved for better user-friendliness."
"The workflow and user interface of SailPoint are not as smooth as ServiceNow's."

ROI

Organizations have witnessed improvements with SailPoint Identity Security Cloud. It streamlined access control processes, automated manual tasks, and enhanced security measures reducing identity risks. Users noted cost-saving aspects including self-service password resets and reduced help desk dependency. Implementation time for IdentityIQ is faster compared to traditional systems. Efficiency in user onboarding and access management increased, resulting in potential cost reductions, better risk management, and operational expense savings up to fifteen percent.

Pricing

Enterprise buyers find SailPoint Identity Security Cloud to be an expensive solution, with pricing often based on the number of identities and being perceived as higher compared to competitors. The setup can be costly, depending on the integration scope and required configurations. Additional modules and plug-ins for specific functionalities, such as Active Directory and SAP integration, are sold separately. Licensing fees are typically annual, with potential discounts for long-term commitments, but the overall cost may be prohibitive for smaller businesses.

"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"It's difficult to say that the solution saved costs because it is quite expensive."
"The product is expensive. People need to opt for a licensing plan for one year or three years."

Popular Use Cases

SailPoint Identity Security Cloud is used for managing identity life cycles involving access requests, provisioning, and deprovisioning across IAM processes. Clients apply it for certifications, compliance control, governance, password management, and role management. Its automated systems handle onboarding, offboarding, and identity verification, integrating with systems like Active Directory and Office 365. Organizations use cloud and on-prem deployments, primarily focusing on workforce identities and security, ensuring streamlined access and identity processes.

Service and Support

SailPoint Identity Security Cloud provides strong customer service with efficient account management. Technical support is knowledgeable, often offering timely responses and multiple points of contact through forums and community contributions. They excel in handling tickets independently and are readily available when needed. Though some users note service speed variations, support quality is generally rated high. Language availability in specific regions and initial slow response times are occasionally cited concerns.

Deployment

SailPoint Identity Security Cloud's initial setup is generally perceived as straightforward and manageable, though it requires expertise in application servers and databases. Organizations find it easier if they have well-defined identity sources. The setup time varies based on infrastructure and the number of identity sources, ranging from a few days to several months. Complexity arises with requirements like high availability and environmental integrations, but experienced teams find the process easier to handle.

Scalability

SailPoint Identity Security Cloud offers scalability through vertical and horizontal growth, benefiting enterprises with large-scale implementations. Organizations note the need for adequate hardware to support scaling, with Java-based architecture posing occasional challenges. They acknowledge potential difficulties on virtual platforms and emphasize allocating sufficient resources. Despite challenges, many users rate scalability positively, citing deployments with hundreds of thousands of users. Some users recommend SailPoint for large businesses, while others highlight Java's memory consumption.

Stability

SailPoint Identity Security Cloud is widely regarded as stable. Users report minimal issues with bugs and glitches, though some recognize potential improvement areas. Many value its reliability and ability to handle complex environments. It’s praised by organizations for consistent performance, with few encountering significant stability problems. Despite occasional deployment bugs, it's acknowledged as robust and dominant in its industry, often scoring high in stability ratings, indicating confidence in its operation.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SailPoint Identity Security Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

10%

Healthcare Company

Insurance Company

Government

Educational Organization

Retailer

University

Energy/Utilities Company

Comms Service Provider

Construction Company

Real Estate/Law Firm

Media Company

Outsourcing Company

Performing Arts

Wholesaler/Distributor

Hospitality Company

Legal Firm

Non Profit

Transportation Company

Pharma/Biotech Company

Consumer Goods Company

Marketing Services Firm

Aerospace/Defense Firm

Logistics Company

Recreational Facilities/Services Company

Compare SailPoint Identity Security Cloud with alternative products

Learn more about SailPoint Identity Security Cloud

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint Identity Security Cloud was previously known as IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello.