Microsoft Entra ID vs OpenText Identity Manager comparison

Microsoft and OpenText are both solutions in the Identity Management (IM) category. Microsoft is ranked #2 with an average rating of 8.6, while OpenText is ranked #15 with an average rating of 8.0. Microsoft holds a 8.8% mindshare in IAM, compared to OpenText’s 2.2% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution, compared to 87% of OpenText users who would recommend it.

Microsoft Entra ID

Read 273 Microsoft Entra ID reviews

26,383 Views
5,277 Comparison Views

95% willing to recommend

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

1,872 Views
1,367 Comparison Views

87% willing to recommend

Microsoft Entra ID

OpenText Identity Manager

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

OpenText Identity Manager and Microsoft Entra ID are competitors in the identity management sector. Microsoft Entra ID holds an advantage due to its extensive feature set and strong integration capabilities, making it more attractive even with price considerations.

Features: OpenText Identity Manager is known for its exceptional compliance and security monitoring, efficient role-based access control, and automation of identity lifecycle. Microsoft Entra ID offers comprehensive integration with Microsoft services, enhanced security, and sophisticated multi-factor authentication.

Room for Improvement: OpenText Identity Manager could benefit from easier integration with non-proprietary systems, more user-friendly interfaces, and additional scalability options. Microsoft Entra ID could be improved with more flexible customization options for diverse environments, better support for non-Microsoft applications, and more granular pricing transparency for enterprises.

Ease of Deployment and Customer Service: OpenText Identity Manager provides versatile deployment options that fit various IT environments, backed by strong customer support for setup and troubleshooting. Microsoft Entra ID offers seamless deployment within the Microsoft ecosystem, aided by detailed support documentation and efficient assistance, making it ideal for Microsoft-centric customers.

Pricing and ROI: OpenText Identity Manager involves higher initial costs with significant investment in custom configurations, yet offers ROI through its customization capabilities. Microsoft Entra ID features scalable pricing models aligned with Microsoft cloud services, offering cost-effectiveness and faster ROI within Microsoft-integrated infrastructures.

To learn more, read our detailed Microsoft Entra ID vs. OpenText Identity Manager Report (Updated: March 2026).

Buyer's Guide

Microsoft Entra ID vs. OpenText Identity Manager

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Entra ID

Ranking in Identity Management (IM)

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

273

Ranking in other categories

Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)

OpenText Identity Manager

Ranking in Identity Management (IM)

15th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

User Provisioning Software (8th), Identity Governance Administration (IGA) (7th)

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of Microsoft Entra ID is 8.8%, down from 13.4% compared to the previous year. The mindshare of OpenText Identity Manager is 2.2%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Management (IM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Entra ID	8.8%
OpenText Identity Manager	2.2%
Other	89.0%

Identity Management (IM)

Featured Reviews

Stafin Jacob

Microsoft 365 Security & Compliance Practice Lead at Invoke

Identity has become our central gatekeeper and has provided secure single sign-on for all users

Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.

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reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The implementation of Microsoft Entra ID has had a huge impact on our secure access to the apps or resources in our environment, as we can use Conditional Access to apply MFA going into apps, which definitely helped with our compliance."

"The most valuable feature is the conditional access policies. This gives us the ability to restrict who can access which applications or the portal in specific ways."

"What I appreciate the most about Microsoft Entra ID is that it integrates seamlessly with other Microsoft products, which streamlines the process."

"The centralized management with the single sign-on feature of Microsoft Entra ID has been huge, and that aspect has been nice as a data point demonstrating the ROI."

"My two preferred features are conditional access and privileged identity management."

"The boards for task tracking are a valuable feature."

"The centralized management feature is very valuable."

"Entra ID provides an excellent overview of the applications and the options applied to them."

More Microsoft Entra ID pros

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"To my knowledge it is the only event based IDM system."

"The product is easy to use."

"Identity and access management processes have developed to become automatic and fast."

"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."

"NetIQ does not have a limit on the number of users."

"The identity vault, password syncing and self service Password Reset are valuable features, and NetIQ does a good job with password syncing among directories."

"The Identity Engine is event-based and provides real-time synchronization and password synchronization to more than 40 different applications and services."

More OpenText Identity Manager pros

Cons

"One area where it can improve is connectivity with other systems. Not all systems are connected and you have to do coding to establish a point of connectivity. It supports certain vendors and it supports certain protocols. It is limited in many other aspects at the attribute level."

"The cost is one area that needs improvement."

"There are areas for improvement, particularly when moving between tenants. If we create a new tenant and try to set it up under the same organization, it becomes extremely difficult. A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating."

"Microsoft plans to move away from SMS authentication for Multi-Factor Authentication and only implement application-based authenticator, which will be challenging for retail outlets reliant on Microsoft Active Directory."

"The initial setup was complex."

"They can combine conditional access for user actions and application filtering. Currently, they are separated, and we cannot mix the two. I do not know how it would be possible, but it would be interesting."

"I would rate my customer service and technical support as about a five right now, as we just got in contact with our Microsoft rep, so it is improving."

"To improve Microsoft Entra ID, it should be made simpler because there is a lot of stuff to do in the platform, which could be reduced to fewer buttons."

More Microsoft Entra ID cons

"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."

"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."

"Technical support is very good, but in my country the ecosystem of consultants is scarce."

"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."

"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."

"The user facing interfaces are not too friendly and they are also fairly hard to configure."

More OpenText Identity Manager cons

Pricing and Cost Advice

"If you're on Azure, it can be free or it's incorporated, at no extra cost, or it can become extremely complicated."

"The solution has three types of tiers: E1 has very basic features. You get limited stuff in E2 and cannot have Office 360 associated with it. E3 is on the costly side and has all the features."

"I think we're on the E3 — I think it was about 35 dollars per user."

"We have an agreement with Microsoft, and my company pays yearly."

"Microsoft Entra ID's pricing is reasonable."

"I'm not totally aware of the pricing and licensing, but I do know that the pricing and licensing must be quite balanced. We are a pretty old client of Microsoft, and MSA is just one of the services we use from Microsoft. There's a whole Microsoft 365 suite that's implemented as well. I'm sure it is something that is acceptable to both parties."

"Its price is okay. It is easy to go from P1 to P2 license. It is not exactly a bargain, but I would recommend the P2 license."

"Azure AD's pricing is comprehensive and affordable. The prices are easy to understand, and the licenses include a variety of security monitoring and additional features."

More Microsoft Entra ID pricing and cost advice

"The solution is quite affordable."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The price of the solution is a bit high and could be reduced."

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Government

Manufacturing Company

Computer Software Company

Marketing Services Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	88
Midsize Enterprise	39
Large Enterprise	159

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What is your experience regarding pricing and costs for Azure Active Directory?

My experience with the pricing, setup costs, and licensing of Microsoft Entra ID is that it is decent.

See all answers

What needs improvement with Azure Active Directory?

I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release.

See all answers

What do you like most about NetIQ Identity Manager?

The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...

See all answers

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

Comparisons

Google Cloud Identity vs Microsoft Entra ID

Compared 22% of the time

Okta Platform vs Microsoft Entra ID

Compared 5% of the time

Microsoft Intune vs Microsoft Entra ID

Compared 4% of the time

SailPoint Identity Security Cloud vs Microsoft Entra ID

Compared 4% of the time

Ping Identity Platform vs Microsoft Entra ID

Compared 3% of the time

More Microsoft Entra ID Competitors

SailPoint Identity Security Cloud vs OpenText Identity Manager

Compared 11% of the time

One Identity Manager vs OpenText Identity Manager

Compared 7% of the time

OpenIAM Identity Governance vs OpenText Identity Manager

Compared 6% of the time

One Identity Active Roles vs OpenText Identity Manager

Compared 5% of the time

OpenText Identity Governance vs OpenText Identity Manager

Compared 5% of the time

More OpenText Identity Manager Competitors

Product Reports

Buyer's Guide

Microsoft Entra ID

March 2026

Download Microsoft Entra ID product report

Buyer's Guide

OpenText Identity Manager

March 2026

Download OpenText Identity Manager product report

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator

Novell Identity Manager

Interactive Demo

Microsoft

Demo not available

OpenText

Overview

Microsoft Entra ID is an advanced identity and access management service offering seamless single sign-on, multifactor authentication, and centralized user access across applications, enhancing security and efficiency for organizations transitioning to cloud-based environments.

Recognized for its centralized management, Microsoft Entra ID significantly boosts organizational security by integrating features such as conditional access and identity protection. It supports a wide array of applications, facilitating a secure transition from on-premises to scalable cloud environments. By adopting robust security measures and flexible identity management, organizations can streamline operations and ensure consistent user experiences. However, challenges like confusing licensing costs, outdated documentation, and limited integration with non-Microsoft applications persist. Enhancements in technical support, interface design, and more granular permissions are needed to address these issues effectively.

What are the key features of Microsoft Entra ID?

Seamless Single Sign-On: Allows users to access multiple applications with one set of credentials.
Multifactor Authentication: Adds an extra layer of security by requiring multiple forms of verification.
Conditional Access: Provides adaptive policies to ensure the right access under the right conditions.
Identity Protection: Detects and responds to potential vulnerabilities and threats.
Privileged Identity Management: Controls and monitors access to critical resources.

What benefits should users expect when evaluating Microsoft Entra ID?

Enhanced Security: Protects against unauthorized access and data breaches.
Operational Efficiency: Centralizes identity management to reduce administrative tasks.
Scalability: Supports growth by accommodating evolving IT environments.
Cost Management: Facilitates cost control through centralized systems and automated processes.

In healthcare, Microsoft Entra ID facilitates secure patient record access and compliance with industry regulations. Financial institutions rely on it for robust security measures in safeguarding client data. In the education sector, it streamlines access to online resources for students and faculty. Global enterprises benefit from its ability to manage complex identity frameworks across multiple regions, ensuring reliable security amidst increasing cyber threats.

Microsoft

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.

Sheetz

Buyer's Guide

Microsoft Entra ID vs. OpenText Identity Manager

March 2026

Free Report: Microsoft Entra ID vs. OpenText Identity Manager

Find out what your peers are saying about Microsoft Entra ID vs. OpenText Identity Manager and other solutions. Updated: March 2026.

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