OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

OpenText and SailPoint are both solutions in the Identity Governance Administration (IGA) category. OpenText is ranked #7 with an average rating of 9.0, while SailPoint is ranked #1 with an average rating of 8.3. OpenText holds a 4.1% mindshare in IGA, compared to SailPoint’s 27.9% mindshare. Additionally, 87% of OpenText users are willing to recommend the solution, compared to 97% of SailPoint users who would recommend it.

OpenText Identity Manager

Read 18 OpenText Identity Manager reviews

2,795 Views
839 Comparison Views

87% willing to recommend

SailPoint Identity Security...

Read 72 SailPoint Identity Security Cloud reviews

18,713 Views
5,427 Comparison Views

97% willing to recommend

OpenText Identity Manager

SailPoint Identity Security...

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Executive SummaryUpdated on Mar 29, 2026

SailPoint Identity Security Cloud and OpenText Identity Manager compete in the identity management space. SailPoint has a slight upper hand due to its comprehensive integration capabilities and flexibility in deployment options.

Features: SailPoint Identity Security Cloud provides an exceptional certification module, various out-of-the-box connectors for seamless integration, and a customizable platform-based approach. Its automation capabilities significantly streamline identity processes. OpenText Identity Manager excels in event-based operations, offering real-time synchronization across different systems and providing efficient user management.

Room for Improvement: SailPoint faces challenges with high pricing and requires more accessible module licensing for mid-sized companies. Users need better customization options, improved support, and user-friendly reporting. OpenText Identity Manager should modernize its management interface, simplify installation, enhance the user portal, and bolster role-based access controls and AI features to stay competitive.

Ease of Deployment and Customer Service: SailPoint offers flexible deployment options across Public, Hybrid, and On-premises environments to meet various organizational needs, while OpenText is limited to On-premises and Private Cloud settings. SailPoint provides accessible customer service through community and partner forums, though it could benefit from more proactive support. OpenText offers good tiered support but lacks the extensive community interaction of SailPoint.

Pricing and ROI: SailPoint is considered expensive with high deployment and licensing costs but delivers significant ROI through enhanced security for larger enterprises. OpenText is more cost-effective, appealing to organizations seeking affordable identity management solutions while still providing good ROI.

To learn more, read our detailed OpenText Identity Manager vs. SailPoint Identity Security Cloud Report (Updated: May 2026).

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

May 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Identity Manager

Ranking in User Provisioning Software

9th

Ranking in Identity Management (IM)

15th

Ranking in Identity Governance Administration (IGA)

7th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

SailPoint Identity Security...

Ranking in User Provisioning Software

2nd

Ranking in Identity Management (IM)

2nd

Ranking in Identity Governance Administration (IGA)

1st

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (3rd)

Mindshare comparison

As of June 2026, in the Identity Governance Administration (IGA) category, the mindshare of OpenText Identity Manager is 4.1%, up from 4.0% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 27.9%, down from 39.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity Governance Administration (IGA) Mindshare Distribution
Product	Mindshare (%)
SailPoint Identity Security Cloud	27.9%
OpenText Identity Manager	4.1%
Other	68.0%

Identity Governance Administration (IGA)

Featured Reviews

reviewer2401464

Architect at a consultancy with 51-200 employees

Updates systems quickly and does not have a limit on the number of users

NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Read full review

Mitch MO

Specialist Consultant at a financial services firm with 10,001+ employees

Access lifecycle has been streamlined but connectors for non‑human identities still need improvement

We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"NetIQ does not have a limit on the number of users."

"The stability of the NetIQ Identity Manager is good."

"The product is easy to use."

"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."

"Identity and access management processes have developed to become automatic and fast."

"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."

"The main value lies in the simplicity of implementation, as well as its customized look and feel."

"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."

More OpenText Identity Manager pros

"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."

"The governance features, such as certification and provisioning, are the most beneficial for enhancing security."

"The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides."

"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."

"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."

"One of the most valuable aspects of SailPoint is its open integration interface."

"The Certification and Provisioning features are most valuable."

"The initial setup is straightforward."

More SailPoint Identity Security Cloud pros

Cons

"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."

"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."

"The user facing interfaces are not too friendly and they are also fairly hard to configure."

"The integrations must be made easier."

"The interface is old and outdated, and the design software seems archaic."

"User Application UI Product Licensing"

"Technical support is very good, but in my country the ecosystem of consultants is scarce."

"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."

More OpenText Identity Manager cons

"There are more functionalities in the Cloud that could be explored."

"I would rate the vendor support around five out of ten. Sometimes, the support is slow, and they often suggest resorting to expert services."

"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."

"In general, I have handled Okta and OpenText and noted that those companies have a longer history in the market, which gives them an advantage over SailPoint Identity Security Cloud and Saviynt in aspects like account provisioning and life cycle management."

"SailPoint IdentityIQ could be cheaper."

"The interface should be simple and easier to use."

"The UI needs to be more user friendly."

"I don't believe I would recommend the solution. I'd advise other organizations to use NetIQ instead."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."

"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."

"The solution is quite affordable."

"The price of the solution is a bit high and could be reduced."

"You just need to be aware that the more systems you connect, the more license fees you have to pay."

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."

"It is a costly solution. Its cost, for sure, should be reduced."

"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."

"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."

"The product is expensive. I rate its pricing an eight out of ten."

"The solution is not cheap."

"It's difficult to say that the solution saved costs because it is quite expensive."

"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."

"We pay an annual licensing cost for SailPoint IdentityIQ."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Manufacturing Company

Outsourcing Company

University

Financial Services Firm

16%

Manufacturing Company

Computer Software Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	21
Midsize Enterprise	8
Large Enterprise	43

Questions from the Community

What is your experience regarding pricing and costs for NetIQ Identity Manager?

The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...

See all answers

What needs improvement with NetIQ Identity Manager?

The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...

See all answers

What is your primary use case for NetIQ Identity Manager?

NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...

See all answers

How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

What is your experience regarding pricing and costs for SailPoint Cloud Infrastructure Entitlement Management?

SailPoint is cheaper than ServiceNow, which is very expensive.

See all answers

Comparisons

One Identity Manager vs OpenText Identity Manager

Compared 7% of the time

OpenIAM Identity Governance vs OpenText Identity Manager

Compared 5% of the time

EVOLVEUM midPoint vs OpenText Identity Manager

Compared 5% of the time

Microsoft Identity Manager vs OpenText Identity Manager

Compared 5% of the time

OpenText Identity Governance vs OpenText Identity Manager

Compared 5% of the time

More OpenText Identity Manager Competitors

Saviynt Identity Cloud vs SailPoint Identity Security Cloud

Compared 9% of the time

Okta Platform vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 5% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 4% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 4% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

OpenText Identity Manager

June 2026

Download OpenText Identity Manager product report

Buyer's Guide

SailPoint Identity Security Cloud

May 2026

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

Novell Identity Manager

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.

OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.

What are the Key Features of OpenText Identity Manager?

Real-time Synchronization: Event-driven architecture enables instant updates across systems.
Role Based Provisioning: Streamlines managing roles and permissions within organizations.
Flexible Integration: Connects with multiple data sources, enhancing system interoperability.
Password Synchronization: Simplifies password management across platforms.
Access Management: Offers tools to manage permissions and security with ease.

Why Consider OpenText Identity Manager in Reviews?

Comprehensive Support: Offers identity lifecycle management, enhancing user experience.
Security Enhancements: Improves compliance management and access control.
Scalability: Efficiently supports large-scale enterprise environments.
Integration Capabilities: Connects seamlessly with existing infrastructure.

In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.

OpenText

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

Sheetz

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

OpenText Identity Manager vs. SailPoint Identity Security Cloud

May 2026

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Find out what your peers are saying about OpenText Identity Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: May 2026.

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