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OpenText Identity Manager vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Identity Manager
Ranking in User Provisioning Software
8th
Ranking in Identity Management (IM)
15th
Ranking in Identity Governance Administration (IGA)
7th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
1st
Ranking in Identity Governance Administration (IGA)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (2nd)
 

Mindshare comparison

As of March 2026, in the Identity Governance Administration (IGA) category, the mindshare of OpenText Identity Manager is 3.8%, down from 4.1% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 32.6%, down from 39.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud32.6%
OpenText Identity Manager3.8%
Other63.6%
Identity Governance Administration (IGA)
 

Featured Reviews

reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"Identity and access management processes have developed to become automatic and fast."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"It has reduced time and resource costs due to automation of previously hand-managed tasks like provisioning, granting access, distribution and access to different enterprise connected applications."
"NetIQ does not have a limit on the number of users."
"The greater strength was to keep the identities synchronized without failures in both attributes and passwords."
"Provides good authorization and authentication system functionality."
"SailPoint Identity Security Cloud offers simplicity and a user-friendly interface, along with excellent support from SailPoint's company."
"It offers a single source of truth. Everything can be handled from one tier."
"I like IdentityIQ's granular attachment management and certification customization features."
"What I like most about SailPoint IdentityIQ is that it's simple to use and easy to configure and deploy."
"The solution's most valuable feature is its integration with Slack for the notification of access requests."
"Has a great certification module with intuitive options."
"The solution’s stability and performance are good."
 

Cons

"Technical support is very good, but in my country the ecosystem of consultants is scarce."
"Scalability becomes an issue if the vision changes from the initial implementation. Not being flexible and having to rewrite quite a bit of code for even a simple added feature makes it difficult."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"Be more honest about how poorly it runs on Windows servers. It is optimized for Linux."
"The vendor must provide an easier console for configuring things for smaller customers."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"The integrations must be made easier."
"There are more functionalities in the Cloud that could be explored."
"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."
"The connector for EPIC, ServiceNow, and Duo."
"The interface should be simple and easier to use."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"Scalability is hard, especially when you are doing it in real time."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
 

Pricing and Cost Advice

"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The price of the solution is a bit high and could be reduced."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The solution is quite affordable."
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"In terms of pricing, SailPoint IdentityIQ is affordable. It's not cheap, and it's not expensive, so the solution is in the middle, price-wise. It also didn't have additional costs, even if my company had different teams that took care of auditing and provisioning and projects that used SailPoint IdentityIQ."
"The licensing fees are on a yearly basis."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"We pay an annual licensing cost for SailPoint IdentityIQ."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"The product is expensive. I rate its pricing an eight out of ten."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Computer Software Company
7%
Marketing Services Firm
7%
Financial Services Firm
7%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Novell Identity Manager
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Sheetz
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about OpenText Identity Manager vs. SailPoint Identity Security Cloud and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.