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Fortinet FortiAuthenticator vs OpenText Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Identity Management (IM)
14th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (10th), Authentication Systems (5th), Multi-Factor Authentication (MFA) (2nd)
OpenText Identity Manager
Ranking in Identity Management (IM)
15th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
User Provisioning Software (9th), Identity Governance Administration (IGA) (7th)
 

Mindshare comparison

As of May 2026, in the Identity Management (IM) category, the mindshare of Fortinet FortiAuthenticator is 2.1%, down from 3.3% compared to the previous year. The mindshare of OpenText Identity Manager is 2.0%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
Fortinet FortiAuthenticator2.1%
OpenText Identity Manager2.0%
Other95.9%
Identity Management (IM)
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Assistant Manager-Networks at a university with 1,001-5,000 employees
Supports secure remote authentication and provides comprehensive user activity tracking
The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved. A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.
reviewer2401464 - PeerSpot reviewer
Architect at a consultancy with 51-200 employees
Updates systems quickly and does not have a limit on the number of users
NetIQ does not have a limit on the number of users. The tool is secure by nature. It can have more than one billion users. Event-based systems know what has to be changed. SQL-based systems can only change using time and date. Event-based systems provide immediate results, while SQL-based systems need time to sync. It is totally different from a security perspective. Event-based systems can update all the systems in seconds or minutes. Other systems do it within 24 hours. The basic event-based system is AI-driven. It has some kind of robotics and programming. Other tools need programming. I like systems that have prebuilt ideas of security. NetIQ has been in the market for a long period. It has all the systems and connectors. There is not much coding. We just need to configure the products. We need not do any programming. I haven't seen any other product that needs only configuration to do the job. Most products in the market are SQL-based. They need programming. Some service providers who sell other products to customers do not sell NetIQ because they can make more money by selling solutions that need more consultancy and programming. More hours lead to more money.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The two-step authentication provides a higher level of security."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"This is a perfect solution for authentication services."
"The product's initial setup phase was easy. It is also easy to deploy."
"It is very stable. We have never had any issues with this solution."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"The web feature is quite versatile. It serves as the sole server authenticator and is valuable not only with FortiGate products but also within the entire Forti system, making it highly useful for me."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"It has reduced time and resource costs due to automation of previously hand-managed tasks like provisioning, granting access, distribution and access to different enterprise connected applications."
"I would recommend this product, its quite flexible and quick to start with."
"To my knowledge it is the only event based IDM system."
"NetIQ does not have a limit on the number of users."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
 

Cons

"The integration with third-party tools must be better."
"The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device."
"The area for improvement in Fortinet FortiAuthenticator is its price."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"I would like to see support for more credential authentication protocols."
"If you can't authenticate to protect transactions, and the security is weak, it's a problem."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues."
"If it works, Designer is a charm, but it can be a pain to keep updated because of all the Java stuff that regularly goes wrong."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The interface is old and outdated, and the design software seems archaic."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The problem is the ecosystem. There's not a lot of people that know the product, so it's hard to find someone to work with the product."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"There are some limitations in the custom workflows, mainly in the GUI presentation, but the latest release improved."
 

Pricing and Cost Advice

"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"I rate its pricing a three to five out of ten."
"The solution is not very expensive."
"The product could be more competitively priced."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"I rate the price of Fortinet FortiAuthenticator a three out of five."
"We pay for licensing on a yearly basis."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The price of the solution is a bit high and could be reduced."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Comms Service Provider
10%
Computer Software Company
10%
Financial Services Firm
7%
Financial Services Firm
10%
Outsourcing Company
8%
Manufacturing Company
8%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise18
Large Enterprise11
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What needs improvement with Fortinet FortiAuthenticator?
Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It...
What is your primary use case for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate a...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it as a service for a large number of users, it is the cheapest tool we can get. Th...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how to use the product. The vendor must provide an easier console for configuring thi...
What is your primary use case for NetIQ Identity Manager?
NetIQ Directory is the main function of the product. As far as I know, it is the only event test directory that exists. It has all the potential for event-based testing. It has rules, connectors, a...
 

Also Known As

FortiAuthenticator
Novell Identity Manager
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Sheetz
Find out what your peers are saying about Fortinet FortiAuthenticator vs. OpenText Identity Manager and other solutions. Updated: April 2026.
893,438 professionals have used our research since 2012.