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OpenText Identity Manager vs Symantec Identity Governance and Administration comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
4th
Ranking in Identity Management (IM)
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Customer Identity and Access Management (CIAM) (3rd)
OpenText Identity Manager
Ranking in User Provisioning Software
9th
Ranking in Identity Management (IM)
17th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Symantec Identity Governanc...
Ranking in User Provisioning Software
10th
Ranking in Identity Management (IM)
27th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
66
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Identity Management (IM) category, the mindshare of Omada Identity is 3.1%, down from 3.5% compared to the previous year. The mindshare of OpenText Identity Manager is 2.0%, down from 2.0% compared to the previous year. The mindshare of Symantec Identity Governance and Administration is 1.7%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Omada Identity3.1%
OpenText Identity Manager2.0%
Symantec Identity Governance and Administration1.7%
Other93.2%
Identity Management (IM)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
SYAMSUL SALAM - PeerSpot reviewer
The product is affordable and easy to use, but the technical support must be improved
The solution is used to manage SSO and login for internal applications The product enables detailed user management. The product is easy to use. Our users found it easier than Microsoft Identity Manager. The solution must add more configurations. There are different types of user identity in…
Sudip Karmacharya - PeerSpot reviewer
Has a simple GUI and is easy to deploy, but has no proper documentation on how to do backups, and has lengthy configurations and workflows
There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspects of Omada Identity for me are the automation capabilities."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"NetIQ does not have a limit on the number of users."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"I like the eDirectory feature."
"Connector Xpress and Policy Xpress and the new interface."
"The automated provisioning feature has been very key from an identity management point of view."
"The product is relatively easier to use than other identity management products."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"I like that it is easy to diagnose. It has a version of a virtual appliance so we can download it, run it, configure it, and it would take about 10 to 15 minutes to configure the cluster or so."
"What I found most valuable in Symantec Identity Governance and Administration is its simple GUI. It's also easy to deploy compared to other products. With other products, you have to install the Windows version inside the Windows machine on all units, but with Symantec Identity Governance and Administration, it can work offline, so the solution is a little bit easier than other systems."
"The scalability potential is there if a company needs to expand."
"The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements."
 

Cons

"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"If I had to name one thing, it would be the user interface (UI)."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The security permission inside Omada needs improvement. It's tricky to set up."
"The integrations must be made easier."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The interface is old and outdated, and the design software seems archaic."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"Symantec is only on-premises, not on the cloud."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"The support from Symantec Identity Governance and Administration could improve."
"They provide a framework to develop your own connectors. A connector is a piece of software that integrates with the solutions that are not a part of the support matrix. Currently, it is difficult to create these connectors in this solution. Other solutions, such as NetIQ Identity, provide a better way to create your own connector. Currently, there is no cloud version. It should have a cloud version."
"It has a large footprint which you'd expect to be much, much smaller. Just to run basic services, we have 10 different servers. Also, if it were easier to manage, that'd be useful."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"The development process to create this connector is not as easy as I would like."
"The reporting functions."
 

Pricing and Cost Advice

"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"Omada Identity is very reasonably and competitively priced."
"The pricing is okay."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"Omada is expensive."
"It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"The price of the solution is a bit high and could be reduced."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"I do not recall the approximate prices or licensing models, although I do so that it was priced per user number."
"The price is based on the number of users."
"The connector is free, and bundled with the product."
"The product has a good price in competition with another product with the same solution."
"The price is flexible for our existing customers."
"Pricing and licensing models are adequate and reasonable."
"Compared to other options, CA products are not that expensive."
"Symantec keeps increasing the price. I rate its pricing a seven on a scale of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Government
8%
Financial Services Firm
7%
University
7%
Computer Software Company
28%
Manufacturing Company
12%
Performing Arts
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise41
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise6
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise9
Large Enterprise45
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
The pricing depends on whether we buy the solution as a service or a license. The license is expensive. If we buy it ...
What needs improvement with NetIQ Identity Manager?
The tool is used mostly in big systems to understand what is happening. There are not many technicians who know how t...
What do you like most about Symantec Identity Governance and Administration?
The product’s most valuable feature is flexibility. It can be customized as per the customer’s requirements.
What is your experience regarding pricing and costs for Symantec Identity Governance and Administration?
The pricing has been very reasonable, but licensing costs vary based on the customer. It follows a user-based licensi...
What needs improvement with Symantec Identity Governance and Administration?
Symantec should develop a SaaS solution for cloud environments to make the solution available in various marketplaces...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Novell Identity Manager
CA Identity Suite, Symantec IGA, Layer7 Identity Suite, CA Identity Manager (CA IDM), CA Identity Minder, CA IAM, CA Identity Manager (CA IDM), CA Identity Governance
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Sheetz
Acciona, Core Blox, DBS
Find out what your peers are saying about OpenText Identity Manager vs. Symantec Identity Governance and Administration and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.