


Symantec Identity Governance and Administration and OpenText Identity Manager compete in the identity management solutions category. OpenText appears to have the upper hand due to its superior feature flexibility, increased security, and automation capabilities.
Features: OpenText Identity Manager offers automation, flexibility, and integration capacities that enable efficient management of user entitlements and scalability. It provides event-driven provisioning and a rich set of connectors suitable for large enterprises. Symantec is strong in role-based provisioning and governance features, such as access certifications and compliance capabilities.
Room for Improvement: OpenText could improve its user interface and reduce the need for specialized knowledge, as its complexity and cost are notable downsides. Symantec needs better documentation and integration capabilities, more out-of-the-box connectors, and improved reporting and workflow processes.
Ease of Deployment and Customer Service: Symantec offers exclusively on-premises deployment, with mixed reviews on technical support. OpenText provides both on-premises and private cloud options, with customer service regarded as responsive but dependent on technical expertise availability. Both maintain good technical support ratings, with OpenText's support being slightly stronger.
Pricing and ROI: Symantec has a mid-range price with competitive user-based licensing, although costs can increase with additional components. It is seen as affordable compared to major competitors. OpenText is flexible in pricing, with costs based on service models. Despite high initial costs, its ROI is justified by operational efficiencies, fast provisioning, and reduced IT expenses.
| Product | Market Share (%) |
|---|---|
| Omada Identity | 3.1% |
| OpenText Identity Manager | 2.0% |
| Symantec Identity Governance and Administration | 1.7% |
| Other | 93.2% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 42 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
OpenText Identity Manager provides event-driven capabilities with real-time synchronization and integration across multiple systems. Known for its flexibility, it offers features like password sync, access management, and directory synchronization.
OpenText Identity Manager is a comprehensive identity management platform, designed to support role-based provisioning and seamless integration of external systems. Its notable features include the Designer and Analyzer tools and robust self-service password management, enhancing its usability. Organizations leverage its event-driven architecture for real-time synchronization and detailed tracing, facilitating efficient identity management across different data sources. However, enhancements in Windows OS compatibility, user interface modernization, and cloud support are needed. Training remains crucial, given the system's complexity and unique language.
What are the Key Features of OpenText Identity Manager?In industries ranging from large corporations to local banks, OpenText Identity Manager supports account provisioning and access management, primarily through Active Directory integration. By connecting with applications like Oracle, PeopleSoft, and Office 365, it facilitates lifecycle and compliance management. Its deployment aids training and real-world application with single sign-on options for internal applications, providing a comprehensive identity management solution for diverse environments.
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
We monitor all Identity Management (IM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.