CyberArk Identity Reviews

We've used the product for some single sign-on use cases. 

The features are really powerful. They provide really good SSO & MFA features and implementation capability.

They're also providing some kind of MDM solution, which is the IDA solution. It is the plus actually in this context.

It is stable. 

The setup, via cloud, is simple. 

You can scale the product. 

They could improve their UI and make everything more user-friendly. 

They're providing artificial intelligence and they're using the UBA. However, this part can be more effective.

I've used the solution for one year. It has been a very short time. 

It is very stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

It's scalable on the AWS provider.

I've never escalated any questions to technical support yet.

Positive

I always prefer CyberArk.

If you talk about the Turkish market, CyberArk has an excellent reputation in Turkey. And Other SSO providers and CyberArk Identity are very similar solutions. They are providing the same thing. That said, CyberArk has a really good reputation in Turkey. That's why customers always prefer CyberArk in this 4D market.

It is on the cloud. There is not any infrastructure to deal with. That's why it's actually very easy.

The maintenance is provided by CyberArk. It's a cloud solution, so maintenance is easy. Just you should review your integrations.

We're an implementor. We can set up the solution for clients. 

They have flexible licenses based on use-cases.

I am an implementer.

We're using a cloud-based version and therefore, I'm always on the latest version.

CyberArk is very easy. New users can use it in their environment as an MFA provider or a single sign-on provider. If you check the competition between other solutions, CyberArk is providing the identity security with more quality.

We integrate the CyberArk components with the UiPath Orchestrator tool to manage all the passwords for our bots. We put all our automations on a VM, which runs the script. That's what we call a "bot," but we need service accounts to manage all these. We have customers with hundreds or thousands of bots, and it's challenging for us to manage the credentials for those service accounts. We use CyberArk to rotate the passwords 30 to 60 days, depending on the customer requirement.

CyberArk gives us that functionality. We have a credential vault where all the passwords are stored, and we can rotate them by connecting UiPath to CyberArk. We store the credentials for those bots in the vault, and CyberArk rotates the password, communicates with the orchestrator, and gives back the username and password. UiPath Orchestrator is the central control tower, if you will. It accesses those VMs using those passwords and runs the automation.

The two most valuable features of CyberArk Identity for us are password rotation and the ease of integration with UiPath Orchestrator. 

I don't have any feedback for ways Identity could improve — at least not for this use case.

I've been using CyberArk Identity for about a year and a half.

CyberArk Identity is very stable. We haven't had any issues at all.

Identity is more scalable than some other products I've tried. Others have some limitations in terms of environments, layers, and segregating different service accounts. The majority of my customers use it for their entire company, so that's a lot of users. However, I couldn't estimate the user base on average.  

I work on the integration side, so I haven't dealt with CyberArk's tech support much. We only called them one time when the CyberArk component was offline, and they helped troubleshoot it to get the services back up and running. It was just all done within one call. We haven't really had any other issues. And I think the support was pretty good.

CyberArk Identity is kind of expensive.

I rate CyberArk Identity 10 out of 10.  Identity is the tool that offers the most seamless integration with UiPath Orchestrator and the most utility from an automation perspective.

I am using CyberArk Identity for privileged identity management or access management.

The most valuable features of CyberArk Identity are its ability to control access to administrative staff.

CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area.

I have been using CyberArk Identity for two years.

I rate the stability of CyberArk Identity a five out of five.

The scalability of CyberArk Identity is very good.

I rate the scalability of CyberArk Identity a four out of five.

We have 100 people using this solution in my organization. IT staff are the ones mostly using this solution.

We are using other solutions similar to CyberArk Identity, such as Azure Privileged Identity Management. 

Azure Privileged Identity Management is more mature than CyberArk Identity. However, they operate in slightly different spaces. They do not overlap each other. Additionally, Azure Privileged Identity Management cannot work on-premise.

The implementation took approximately three months.

We used a third party for the implementation of the solution.

I would rate the price of CyberArk Identity a four out of five.

There is an initial license and then there is a subscription needed.

I would advise others that they should plan the network hardware integration well in order to bring it onto CyberArk Identity. They should also do adequate change management with administrators and users because CyberArk Identity does add a layer of extra complexity.

I rate CyberArk Identity an eight out of ten.

We use CyberArk for security purposes.

If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity.

The user interface could be improved.

I am not familiar with the CyberArk tool, but we're working on vulnerability management, as well as some other functions, to ensure that the asset, software, and other applications are installed on the servers. We engage in this type of activity on a daily basis.

I have more than 15 years of experience in information technology. I've spent the last five years primarily working in a project team. I'm working on this type of activity and the tools for the customers or the business's needs.

CyberArk Identity is a stable solution.

We are currently using Qualys for vulnerability management. And we are only using AD Connect for that privileged access.

With CyberArk the initial setup is straightforward, we login into the servers to give the users access to that directory.

I have not seen a return on investment, but I am not familiar with this area.

I'm a member of the project team, we primarily use this tool whenever we need to work on this. Otherwise, we don't use it on a daily basis.

In terms of the customer requirement, we use it whenever we are required to work on these tools.

I am an employee, and my company is a partner with CyberArk.

I would rate CyberArk Identity a nine out of ten.

I use CyberArk Identity for filling out demonstration environments for clients that have it installed on their premise or they're using the cloud version. I just create it for a proof of value demonstration.

More integrations would be better.

I have been using CyberArk Identity on and off for about a year. 

I don't really worry about stability. I just have to get it up and running. Then I move on after that.

I'm sure it's scalable. I haven't had a chance to test it.

I've not had to use it, had no experience with it.

The initial setup is straightforward. It takes me up to an hour and a half. 

I do it all myself. I am in the sales side of the house. I do the initial consulting work for the client and then deploy.

I would rate CyberArk Identity with a nine out of ten. 

Customers primarily use the solution for multi-factor authentication and single sign on. It's good for source authentication. I do not use it personally.

We show the option to our clients. It helps them with security. It helps me with sales. 

It helps with cyber identity and security.

The authentication is very good. It has good MFA. It has machine learning and can help clients to learn the environment and understand what is happening.

I'm not sure what needs improvement. It is a good platform.

I've used the solution for a while with a client.

I'm in sales.

I'm not sure which version of the solution is being used.

I'd rate the solution eight out of ten.

The solution could be easier to use and I found it to be very complex involving many steps.

I have used the solution for approximately three years. 

I found the solution to be stable.

The solution has good technical support.

The solution's initial setup was straightforward. 

We used a vendor team to implement the solution. 

I rate CyberArk Identity an eight out of ten.