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Omada Identity Reviews

Vendor: Omada
4.0 out of 5
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What is Omada Identity?

Omada Identity offers robust governance, user lifecycle management, and seamless provisioning with Active Directory integration, simplifying access management with a user-friendly, self-service interface.

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Omada Identity is the #3 ranked solution in top Identity Governance Administration (IGA) solutions, #4 ranked solution in top User Provisioning Software, #4 ranked solution in top Identity Management (IM) solutions, #5 ranked solution in top Identity and Access Management as a Service providers, and #6 ranked solution in top Customer Identity and Access Management (CIAM) solutions. PeerSpot users give Omada Identity an average rating of 8.0 out of 10. Omada Identity is most commonly compared to Microsoft Entra ID: Omada Identity vs Microsoft Entra ID. Omada Identity is popular among the large enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.
Buyer's Guide
Omada Identity
April 2026
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Helped 890,088 peers since 2012

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Omada Identity mindshare

Product category:
Identity Governance Administration (IGA)
As of April 2026, the mindshare of Omada Identity in the Identity Governance Administration (IGA) category stands at 12.1%, up from 7.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Omada Identity12.1%
SailPoint Identity Security Cloud30.9%
Saviynt Identity Cloud18.7%
Other38.3%
Identity Governance Administration (IGA)

PeerResearch reports based on Omada Identity reviews

TypeTitleDate
CategoryIdentity Governance Administration (IGA)Apr 27, 2026Download
ProductReviews, tips, and advice from real usersApr 27, 2026Download
ComparisonOmada Identity vs SailPoint Identity Security CloudApr 27, 2026Download
ComparisonOmada Identity vs One Identity ManagerApr 27, 2026Download
ComparisonOmada Identity vs Saviynt Identity CloudApr 27, 2026Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.3N/A95%276 interviewsAdd to research
SailPoint Identity Security Cloud4.130.9%97%72 interviewsAdd to research
 
 
Key learnings from peers
Last updated Apr 26, 2026

Valuable Features

Omada Identity offers strict governance, flexible configuration, and automatic provisioning. Its self-service capabilities, Microsoft integration, and user-friendly interface are highly valued. Automated identity lifecycle management and access controls enhance security and efficiency. The platform's customizable workflows, process design, and reporting are appreciated. Omada Identity's connectors facilitate integration, while its user-based policies and automated group creation save time. Organizations value Omada Identity's ability to maintain control and streamline identity management processes.
  • "Omada Identity provides 80% of functionality out of the box with standard features without requiring any special configuration."
  • "The most valuable feature of this product is that it gives you a dashboard on which applications the user has access."
  • "The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves."

Room for Improvement

Omada Identity's user interface and flexibility face criticism. Users report issues with fluid design, particularly for small screens, and express concerns over performance and recertification processes. Limited out-of-the-box connectors challenge integration. Customization is complex, often requiring external support. Users expect improved documentation and error handling. Reports are seen as outdated and lack customization options. APIs and real-time synchronization need enhancement, and the learning curve remains steep, demanding more intuitive training and resources.
  • "Regarding their documentation, it has become better, but there is certainly room for improvement. If you run into some technical problems, it can be quite difficult."
  • "I would like to see some additional functionality and improvements in usability."
  • "We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation."

ROI

Omada Identity's implementation involves a significant initial investment, but maintenance costs are competitive or lower than alternatives. It helps in automating processes and reducing manual tasks, which saves time and costs. The cloud version minimizes IT staff involvement, and deactivation of unused accounts cuts license expenses. Despite some ongoing challenges and difficulty in quantifying exact returns, users experience improvements in compliance, security, and efficiency, leading to a positive impact overall.

Pricing

Omada Identity's pricing is perceived as competitive and fair, especially for on-premises solutions. Cloud solutions may incur significantly higher expenses, with costs often deemed steep for SMBs. The licensing model is user-based annually, making future usage forecasting critical. Users believe Omada offers good value, with standard functionalities reducing additional costs seen in other solutions. Setup and configuration demand substantial investment, but the long-term value generally justifies the expense.
  • "They are positioned at a good price point. They are lower than some of their competitors."
  • "Omada Identity is competitively priced and delivers good value for our money."
  • "It is not cheap. None of these solutions are cheap, but we have good pricing at least for now from a licensing perspective."

Popular Use Cases

Organizations use Omada Identity primarily for identity lifecycle management, provisioning, de-provisioning, access governance, and compliance. They leverage dynamic role management for onboarding and offboarding processes, align identity with HR systems for seamless integration, conduct periodic access reviews for security, and automate workflows for efficiency. Omada Identity supports both on-premise and cloud deployments, and integrates with systems like SAP, Active Directory, and Microsoft environments for access management and reporting.

Service and Support

Omada Identity's customer service is appreciated for its quick response and knowledgeable team. Users note improvements in support, though response times for complex queries can lag. A direct line to customer success managers is valued. Some highlight seamless support experiences, while others see room for improvement in documentation and customer-specific problem-solving. Customers benefit from partnerships and consultants aiding in resolving issues, and it's noted that effective problem description improves solution outcomes.

Deployment

Feedback on Omada Identity's initial setup varies. Some find it straightforward, especially with out-of-the-box configurations, while others encounter complexities due to system integrations and custom demands. Deployment time ranges widely, from a few days to extended periods, depending on organizational needs and infrastructure. Custom connectors and workflows often add to complexity. The setup is affected by factors like business requirements, system environment, and integration with existing platforms like SAP or HR systems.

Scalability

Omada Identity shows high scalability, handling diverse organizational sizes effectively. Users report positive experiences with scalability, managing thousands of identities without issues. Flexibility in integration with cloud and on-prem services is noted, meeting user demands. Some users mention challenges with scaling on-prem deployments, yet many find cloud-based scalability strong. Organizations appreciate its ability to manage high volumes of users and diverse systems, facilitating continuous growth and expansion of use cases.

Stability

Omada Identity is primarily stable, with some users reporting consistent performance and others experiencing intermittent issues, particularly during re-certifications and with specific integrations. Slow performance on reports and certain import mechanisms have been highlighted. Many users rate it 8-9 out of 10 for stability, emphasizing minimal maintenance and error resilience. Despite occasional bugs and downtime challenges, it usually manages a considerable number of users efficiently, significantly improving system stability for numerous organizations.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Omada Identity Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise39
By reviewers
By visitors reading reviews
Company SizeCount
Small Business696
Midsize Enterprise460
Large Enterprise1611
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
8%
Government
6%
Healthcare Company
6%
Comms Service Provider
5%
University
5%
Retailer
4%
Outsourcing Company
4%
Insurance Company
4%
Educational Organization
4%
Energy/Utilities Company
4%
Construction Company
3%
Performing Arts
2%
Non Profit
2%
Media Company
2%
Real Estate/Law Firm
2%
Legal Firm
2%
Transportation Company
2%
Wholesaler/Distributor
1%
Hospitality Company
1%
Consumer Goods Company
1%
Pharma/Biotech Company
1%
Logistics Company
1%
Marketing Services Firm
1%
Recreational Facilities/Services Company
1%

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Learn more about Omada Identity

Omada Identity combines strict governance with easy configuration, offering automation that excels in user lifecycle management. Its integration capabilities with systems like Active Directory provide seamless provisioning. The platform features a user-friendly self-service interface, enabling efficient process design without coding, which simplifies access management. Role-based access control, reporting, and compliance features elevate security and operational efficiency. Omada Identity is adaptable to evolving requirements, ensuring scalability while maintaining ease of use and rapid response in support services.

What are the key features of Omada Identity?
  • Governance and Compliance: Ensures security and regulatory compliance with robust policies.
  • User Lifecycle Management: Automates onboarding and offboarding processes.
  • Seamless Integration: Works with systems like Active Directory and SAP for efficient provisioning.
  • User-Friendly Interface: Simplifies access management with no coding required.
  • Role-Based Access Control: Tailors access rights for different user roles.
What benefits are gained from using Omada Identity?
  • Scalability: Adapts to growing business needs.
  • Operational Efficiency: Reduces manual processes with automation.
  • Security Enhancement: Implements strict access controls and reviews.
  • Compliance Assurance: Aligns with industry regulations easily.

Industries implement Omada Identity to streamline identity lifecycles, provisioning, and certification processes. It supports cloud and on-premises environments, enhancing security, governance, and compliance. Automated access reviews and security policy enforcement are critical for managing diverse user groups. Organizations in sectors such as finance, healthcare, and retail leverage these capabilities to ensure smooth operations and safeguard sensitive data.

Omada Identity was previously known as Omada Identity Suite, Omada Identity Cloud.

Omada Identity customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing

Related questions

  • 19
When evaluating Identity Governance Administration (IGA), what aspect do you think is the most important to look for?
  • 31
Why is Identity Governance Administration (IGA) important for companies?

Product Categories

Product Categories
Identity Governance Administration (IGA)
User Provisioning Software
Identity Management (IM)
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Customer Identity and Access Management (CIAM)

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Omada Identity Reviews Summary
Author infoRatingReview Summary
Iam Security Specialist at a insurance company with 1,001-5,000 employees4.0Having used Omada Identity for 15 years, I value its strong out-of-the-box features, security capabilities, cloud stability, and excellent customer service. While documentation needs improvement, it significantly reduces manual tasks, earning an 8/10 rating.
Lead Cyber Security Architect at Ernst & Young2.5I've used Omada Identity for years; while its automation and interface are helpful, cloud performance, documentation, and support need improvement, and deployment is complex, making it difficult to recommend beyond basic identity governance tasks.
Identity Access Management (IAM) Engineer at Draexlmaier4.0As an IAM Engineer, I find Omada Identity fast, user-friendly, and scalable, though it lacks customization and clear logs. It automates access management well, but support can be slow and imports sometimes problematic despite promised improvements.
Senior IT Support Technician at a manufacturing company with 10,001+ employees4.0I've used Omada Identity for five years to manage user access, onboarding, and licensing efficiently; it's stable, integrates well with Microsoft systems, saves time, and improves security, though single sign-on would make it even better.
principal IGA consultant and partner at Fortigi4.5I've used Omada Identity for years across multiple customers, appreciating its codeless extensibility, stability, and scalability. It's improved our customer retention and growth, though I'd like better partner engagement and visibility into cost structures and cloud/on-premise integration.
Senior Developer at Guidewire Limited3.5I've used Omada Identity for over two years; it offers solid IGA functionality and good connectivity but lacks in UI, reporting, and notifications. While cost-effective, it's not better than Saviynt or SailPoint in overall performance.
IT Analyst at a manufacturing company with 10,001+ employees4.0I've found Omada Identity reliable and well-integrated with our systems, offering strong automation, security, and user management, though a script error once caused disruption; overall, it's efficient, stable, and meets our identity access management needs effectively.
Manager at a manufacturing company with 5,001-10,000 employees4.0We use Omada Identity for managing most identities and provisioning. It excels technically but lacks in user experience, prompting our switch to SailPoint for improved usability. Despite positive features, criticism from users influenced leadership to change platforms.