OpenText 360 for SharePoint vs iGrafx Process360 Live Platform comparison

iGrafx and OpenText are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #20 with an average rating of 8.0, while OpenText is ranked #19 with an average rating of 8.3. iGrafx holds a 1.2% mindshare in BPM, compared to OpenText’s 1.2% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

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1,786 Comparison Views

91% willing to recommend

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

1,815 Views
1,742 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

OpenText 360 for SharePoint

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and iGrafx Process360 Live Platform are prominent tools in the document and process management sector, with OpenText showcasing superior integration with Microsoft environments, making it preferable for enterprises using Microsoft solutions, while iGrafx is noted for strong process optimization features suitable for organizations focused on process improvement.

Features: OpenText 360 for SharePoint offers seamless integration with SharePoint, excellent document management, and strong collaboration tools within Microsoft ecosystems. iGrafx Process360 Live Platform includes superior process modeling, robust visualization tools, and comprehensive process optimization capabilities.

Room for Improvement: OpenText could improve its initial deployment time and configuration requirements within Microsoft systems. There is also room for enhancing non-Microsoft environment compatibility. iGrafx could benefit from lowering its initial investment requirements, enhancing UI customization for all users, and improving awareness of its deeper functionalities among customers.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform is known for its cloud-based rapid deployment and responsive customer service, while OpenText 360 for SharePoint, although requiring more configuration, integrates well with Microsoft support structures once set up.

Pricing and ROI: OpenText 360 for SharePoint often offers lower initial costs due to Microsoft package deals, providing quicker ROI for Microsoft users. iGrafx, while requiring higher initial investment, delivers extensive long-term benefits and ROI through process optimization.

To learn more, read our detailed OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform Report (Updated: April 2026).

Buyer's Guide

OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

20th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Process Mining (9th)

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

19th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 0.8% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
OpenText 360 for SharePoint	1.2%
iGrafx Process360 Live Platform	1.2%
Other	97.6%

Business Process Management (BPM)

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Provides a valuable BPMN feature."

"It has increased accountability by providing defined documentation ownership."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"It is very easy to use for describing processes and is very useful in the simulation of the process putting parameters and the metrics process."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"It is one of the top-tier solutions that are available."

More iGrafx Process360 Live Platform pros

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"The fact that it allows for the internal sharing of information is very good."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."

"OpenText Process 360 is modular and has more features than other products from a financial point of view."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform, as it is a customizable product that fits your needs."

"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."

"It is a good solution; it gives you a lot of flexibility in having a few items for basic knowledge management, it's scalable, and there are a lot of new things that can be added."

More OpenText 360 for SharePoint pros

Cons

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"Unfortunately, I haven't been able to find a reseller in Mexico."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."

"I would love to see a template and shapes for customer journey mapping."

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

More iGrafx Process360 Live Platform cons

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."

"For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface."

"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."

"The platform's workflows could be more intuitive and easier to use."

"Integration is an area where the solution lacks."

"In the future, I would like to see new features in SharePoint for improved project tracking processes."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"It has a reasonable price."

"Pricing is a part of the enterprise agreement that we have."

"SharePoint uses a subscription model."

"On-premises version is expensive"

"The solution has a very complex pricing model."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

Healthcare Company

Computer Software Company

Manufacturing Company

12%

Financial Services Firm

11%

Comms Service Provider

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

See all answers

What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

See all answers

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

See all answers

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

See all answers

What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

See all answers

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SAP Signavio Process Manager vs iGrafx Process360 Live Platform

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Compared 5% of the time

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

May 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

OpenText 360 for SharePoint

April 2026

Download OpenText 360 for SharePoint product report

Also Known As

No data available

Process 360, Global 360, OpenText Process 360

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.

OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.

What are the key features of OpenText 360 for SharePoint?

Customization: Offers flexible workflows and approval processes.
Integration: Seamless with Microsoft Teams and SAP APIs.
File Compatibility: Supports diverse file formats effortlessly.
Collaboration: Real-time document management and access.
Metadata Retrieval: Enhances document indexing and search.

What benefits should users look for in reviews?

Efficiency: Improved document management and workflow automation.
Security: Robust document retention and audit trail features.
Flexibility: Customizable workflows tailored to business needs.
Scalability: Supports high-volume document processing.
Automation: Simplified invoicing and operations through SAP APIs.

In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.

OpenText

Sample Customers

Multinational Bank

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

April 2026

Free Report: OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

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