OpenText 360 for SharePoint vs iGrafx Process360 Live Platform comparison

Why PeerSpot?

iGrafx and OpenText are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #30, while OpenText is ranked #20 with an average rating of 8.3. iGrafx holds a 1.2% mindshare in BPM, compared to OpenText’s 1.3% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

4,036 Views
2,785 Comparison Views

91% willing to recommend

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

3,077 Views
2,923 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

OpenText 360 for SharePoint

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 3, 2026

OpenText 360 for SharePoint and iGrafx Process360 Live Platform compete in the document and process management category. OpenText appears to have an advantage in document security and integration with Microsoft products, while iGrafx excels in process modeling and analysis.

Features: OpenText 360 for SharePoint offers document security, version control, and automation support with Power Automate, providing seamless Microsoft Teams integration. iGrafx Process360 Live Platform features comprehensive BPMN, process simulations, and risk assessments, catering to complex enterprise needs with process mining and automation capabilities.

Room for Improvement: OpenText 360 for SharePoint needs improvements in user-friendliness, integration with Office 365, and handling large document volumes. It should enhance backup solutions and simplify workflows. iGrafx Process360 Live Platform requires refined licensing, better printability of workflow charts, and improved web modeling interfaces. Both platforms need to simplify their licensing structures.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint provides flexible deployment across public, private, and hybrid clouds, with positive customer service feedback. iGrafx Process360 Live Platform mainly deploys on public clouds, with customer support occasionally rigid in handling complex issues. OpenText benefits from strong Microsoft integration support, while iGrafx could improve technical support mechanisms.

Pricing and ROI: OpenText 360 for SharePoint is reasonably priced but can be costly for on-premise versions with complex licensing, offering good ROI through time and resource savings. iGrafx Process360 Live Platform, while competitively priced, can be expensive per user but justifies the cost with expansive process management features. Both platforms deliver strong ROI, with OpenText leading in document management efficiency and iGrafx in process insights.

To learn more, read our detailed OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform Report (Updated: September 2026).

Buyer's Guide

OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

30th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (18th), Process Mining (16th)

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

20th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 1.0% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 1.3%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
OpenText 360 for SharePoint	1.3%
iGrafx Process360 Live Platform	1.2%
Other	97.5%

Business Process Management (BPM)

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."

"We found the technical support to be helpful."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"It has simplified compliance with regulations and company standards."

"The solution's technical support is of good quality since they offer fast and seamless services."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

More iGrafx Process360 Live Platform pros

"OpenText Process 360 is modular and has more features than other products from a financial point of view."

"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."

"The fact that it allows for the internal sharing of information is very good."

"We have manual processes, so the workflow enables us to automate a number of these processes."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"The fact that you can see and create something that fits your business is the most valuable thing in this platform, as it is a customizable product that fits your needs."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

More OpenText 360 for SharePoint pros

Cons

"I would love to see a template and shapes for customer journey mapping."

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"They can reduce the cost of the product and make it easily accessible for consultants."

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"Visio is more user-friendly."

"It would be nice to have a Spanish user interface available to us."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

More iGrafx Process360 Live Platform cons

"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"The user interface could definitely be improved."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

"The GUI should be improved for better user experience. Additionally, while there are standard connectors for automation and approvals in Power Platform, some tasks still need to be handled with API request calls instead of direct connectors, which could be improved."

"The platform's workflows could be more intuitive and easier to use."

"For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"The solution has a very complex pricing model."

"It has a reasonable price."

"SharePoint uses a subscription model."

"On-premises version is expensive"

"Pricing is a part of the enterprise agreement that we have."

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

11%

Comms Service Provider

10%

Outsourcing Company

16%

Manufacturing Company

13%

Construction Company

11%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

Questions from the Community

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What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

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What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

See all answers

What is your primary use case for OpenText 360 for SharePoint?

My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.

See all answers

Comparisons

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Bizagi vs iGrafx Process360 Live Platform

Compared 4% of the time

Visio vs iGrafx Process360 Live Platform

Compared 4% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

September 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

OpenText 360 for SharePoint

September 2026

Download OpenText 360 for SharePoint product report

Also Known As

No data available

Process 360, Global 360, OpenText Process 360

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

OpenText 360 for SharePoint enhances collaboration and document management by offering seamless integration with Microsoft Teams, strong file compatibility, and customizable workflows, supporting real-time access and automation.

OpenText 360 for SharePoint provides an efficient platform for document management and workflow automation through features like metadata retrieval and version control. It offers integration with Microsoft Teams and SAP APIs, enhancing collaboration across industries. While users face challenges with licensing complexity and Office 365 integration, OpenText 360 plays a critical role in digitalizing documents and managing workflows. Despite its strong capabilities, improvements in pricing flexibility and support services are needed to elevate user experience.

What are the key features of OpenText 360 for SharePoint?

Customization: Offers flexible workflows and approval processes.
Integration: Seamless with Microsoft Teams and SAP APIs.
File Compatibility: Supports diverse file formats effortlessly.
Collaboration: Real-time document management and access.
Metadata Retrieval: Enhances document indexing and search.

What benefits should users look for in reviews?

Efficiency: Improved document management and workflow automation.
Security: Robust document retention and audit trail features.
Flexibility: Customizable workflows tailored to business needs.
Scalability: Supports high-volume document processing.
Automation: Simplified invoicing and operations through SAP APIs.

In industries like legal and utilities, OpenText 360 for SharePoint is implemented for its document management capabilities. It integrates with tools like Microsoft Teams to enable efficient workflows and digitalization processes, supporting enterprise document indexing and advanced search functions across sectors.

OpenText

Sample Customers

Multinational Bank

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

September 2026

Free Report: OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform

Find out what your peers are saying about OpenText 360 for SharePoint vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.

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