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Bizagi vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bizagi
Ranking in Business Process Design
6th
Ranking in Business Process Management (BPM)
11th
Ranking in Process Mining
7th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
83
Ranking in other categories
Process Automation (8th), Rapid Application Development Software (16th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th)
iGrafx Process360 Live Plat...
Ranking in Business Process Design
16th
Ranking in Business Process Management (BPM)
23rd
Ranking in Process Mining
9th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of Bizagi is 10.6%, up from 9.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.4%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are the process modeling part and process simulation."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves."
"This is a free solution that allows us to create quality visualizations for our company."
"It is quite a stable solution."
"I very much like the reusable rules and forms, and the way Bizagi controls the process flow. I also like the document generating system to generate PDFs and then .doc files with information gathered from a flow. At the end of a process, you can generate a document that can be printed."
"It improves visibility and quality, and basically, it avoids human errors."
"Agility, reverse engineering, customized portal web, help desk and user guides, easy deployment, simple to modify."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Simulation is most valuable."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Provides a valuable BPMN feature."
"The solution is very stable."
"It has simplified compliance with regulations and company standards."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
 

Cons

"When you start working with information modeling, et cetera, here is no really good solution for the data modeling and information modeling."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"Bizagi has been aggressively adding features to maintain its market-leading position, however, in some cases, this has impacted the stability of certain product builds."
"Framework approach, which extends to reusability in tools, like Pega, for deployment management could be improved."
"The tool is expensive and it should improve its pricing."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"It is expensive compared to other tools which I have in the market."
"One thing that I don't like very much is related to integration: we have to develop some connectors... I would need a connector that connects to a REST service and that uses client ID in secret... They provide the means to develop a connector and use it, but they should implement this because REST services are among the most used protocols for web services."
"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"It can be more user-friendly."
"The price could be more competitive."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I would love to see a template and shapes for customer journey mapping."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
 

Pricing and Cost Advice

"My company uses the free version of the product."
"I used to be very pleased with the pricing. Now, it's a bit more complicated. I don't remember exactly, however, it might be $10 a month per user."
"We have no issues with the pricing."
"The product must improve its cost."
"Some solutions are completely free. One would be the business process diagramming tool, the server beneath it, and the automation tool. You don't need to pay to map the business process, but you would need to when you want to execute any of the commands. So, basically, they lure you in with a free ride, and when you want to scale the solution, you'll have to pay for it."
"The pricing model is good; I believe it's free for up to 20 users, and then they start charging. I hear the solution can get quite expensive, however."
"It is on par with other BPM tools, but not as expensive as Pega nor Appian."
"The Bizagi modeler can be downloaded free of charge."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"I have heard that the solution's pricing is very competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
6%
Non Profit
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it. It was less expensive than some of the other tools.
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Multinational Bank
Find out what your peers are saying about Bizagi vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.