2018-09-18T17:33:00Z

What needs improvement with iGrafx?

Miriam Tover - PeerSpot reviewer
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PeerSpot user
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10 Answers

SangameshwarKadole - PeerSpot reviewer
Real User
Top 20
2023-08-25T08:25:43Z
Aug 25, 2023

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

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Ganesh-Iyer - PeerSpot reviewer
Real User
Top 5
2022-07-14T16:05:21Z
Jul 14, 2022

With iGrafx, the implementation and the licensing were pretty complex. Now they have simplified it, so that problem has lessened. They had a very elaborate setup. Depending on the implementation type of module and type of users, they had different account types to be created. It used to get pretty hard to convince people to use it based on what is required. However, luckily, they simplified it. iGrafx is working on integrating a process mining tool as part of the solution itself. I'm looking forward to that. We’re excited to get to the point where you can build the processes from the data which you have from the other systems.

SumitKumar9 - PeerSpot reviewer
Real User
Top 10
2022-05-11T14:14:00Z
May 11, 2022

The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process. By improving this, the user will have a more varied gamut of tools to showcase the information they have within the process. Not all processes are the same. We have many types of domains, and all those domains have different types of processes. Adding additional symbols or object types would enable us to better express ourselves, which would result in a more detailed and accurate process. iGrafx would also benefit from including more diagrams like other solutions offer, along with BNM, which has constructs that can be used.

MA
Real User
2022-01-25T14:52:56Z
Jan 25, 2022

It can be more user-friendly. Its licensing can also be better.

VL
Real User
2021-08-31T22:08:52Z
Aug 31, 2021

Unfortunately, I haven't been able to find a reseller in Mexico. The product needs better product distribution. It would be nice to have a Spanish user interface available to us.

MU
Real User
2020-11-09T17:39:24Z
Nov 9, 2020

If the price of the solution was more competitive, it would have made things easier for our company to extend the usage. Because we are mostly Microsoft-oriented, there are people more inclined towards Visio than iGrafx. I'd like to see additional features such as a multi-language option which is currently only possible if you publish in Java. I'm publishing in HTML and it's not possible to use multi-language. The same applies concerning the ability to increase and decrease size which would provide extra functionality when publishing. If you're not in the cloud and you're a single user, these things would make a difference.

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SV
Real User
2019-09-29T07:27:00Z
Sep 29, 2019

In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet.

AH
Real User
2019-09-24T05:43:00Z
Sep 24, 2019

There is room for improvement in the printability of the flows. The workflow or the shape — if I'm working on a cross-functional, multi swim-lane workflow — can sometimes get very big, and it's not easy to have a printable and readable version. This is a big problem, so I have to print it on an extremely big A3. Something that is found in Visio but is not found in iGrafx, or at least I haven't found it, is that it allows me to have a multi-page or multi-sheet process. I'm able to split a process across many pages rather than having one big process on a page. I can link between these pages with an off-page reference. Also, dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process. In just a few minutes or within an hour you can make one that is very complicated. Or, during a meeting, you can do one in Visio without being distracted by the complexity. In iGrafx, that part is not that easy. iGrafx can produce very sophisticated workflows that can cover a lot of detail. This sophistication is not always bad, but it's not always good. Finally, one more problem that I hate with iGrafx is that the format of the files or the flows is usually in an extension called igx. igx is very a very specific format that I can't access or deal with except in iGrafx. If I'm going to edit these workflows in Visio later on, I have to use a converter. I've only found one converter, in all the online forums, to convert an igx file to a Visio file. And it's another cost, of course. You have to pay for it. So if you are using iGrafx and decide at any point that it's not meeting your expectations, you have to pay for this converter, and not only the cost for the new software. The output from iGrafx should be in a format that's more accepted by other kinds of software that deal with the workflows.

AK
Real User
2019-05-22T07:18:00Z
May 22, 2019

It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server. I would like to see better communication between the sensor process team and the end users.

TH
User
2018-09-18T17:33:00Z
Sep 18, 2018

I would love to see a template and shapes for customer journey mapping.

Business Process Design
What is business process design? Business process design (BPD) is the formation, from the ground up, of entirely new workflows. The process generally takes place at the very beginning of planning product development, production, and distribution. The end result of BPD is to create productive processes to ensure success and profitability and to achieve excellent ROI (return on investment). A productive BPD will also be very scalable and can easily be replicated. Ensuring your organization...
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