Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market. The product has simplified its pricing architecture, and it has continued to do so to make it easier to use, easier to quote, and easier to deploy rather than getting into granularities where it states an additional cost for a particular feature. The pricing structure has been simplified, and the tool continues to simplify it further.
Digitial Transformation Officer with 501-1,000 employees
Real User
Sep 29, 2019
We have a free membership or a free version. So that's the main reason for us starting to use it, just because we started, using workflows but we are starting to use another tool for this. It was an experiment of using workflows which was successful. We're looking for a more complete tool with more layers and functionalities.
Learn what your peers think about iGrafx Process360 Live Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Telecommunications Process Improvement Suprevisor at a comms service provider with 10,001+ employees
Real User
Sep 24, 2019
My company is trying to replace iGrafx because the license is a little bit expensive. They are trying to find a cheaper option. Our support contract with iGrafx ended, so they are trying to replace it with something else.
The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling...
Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market. The product has simplified its pricing architecture, and it has continued to do so to make it easier to use, easier to quote, and easier to deploy rather than getting into granularities where it states an additional cost for a particular feature. The pricing structure has been simplified, and the tool continues to simplify it further.
I have heard that the solution's pricing is very competitive.
I’m not sure of the exact pricing. However, I would describe their costs as mid-tier.
Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user.
The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive.
We have a free membership or a free version. So that's the main reason for us starting to use it, just because we started, using workflows but we are starting to use another tool for this. It was an experiment of using workflows which was successful. We're looking for a more complete tool with more layers and functionalities.
My company is trying to replace iGrafx because the license is a little bit expensive. They are trying to find a cheaper option. Our support contract with iGrafx ended, so they are trying to replace it with something else.