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Visio vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Management (BPM) (23rd), Process Mining (9th)
Visio
Ranking in Business Process Design
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
106
Ranking in other categories
Mind Mapping Software (1st)
 

Mindshare comparison

As of May 2025, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 1.3%, down from 1.4% compared to the previous year. The mindshare of Visio is 12.6%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

SangameshwarKadole - PeerSpot reviewer
A reasonably stable BPM solution useful for process governance and process mining
The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.
Tugrul TASCI - PeerSpot reviewer
We have seen return on investment in the form of time savings but should have more design tools
I am generally using Visio to create some diagrams Visio should implement more complex tools or graphics to facilitate processing and use flexible templates. It should allow users to easily drag and drop some previously created diagrams. The tools supplied or provided are very basic, and there…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"Simulation is most valuable."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"We found the technical support to be helpful."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The solution is very user-friendly."
"I like the solution's ease of use and its the integration with different templates from a variety of manufacturers."
"Putting details into the process flow and being able to link other objects into the diagrams are very helpful features."
"Very interactive with an intuitive interface."
"The tools tab within Visio has been amazingly useful, and it is updated quite frequently. Along with how Visio handles components and everything else, I would call it an easy-to-use tool."
"I recommend Visio to others based on my experience."
"It has a lot of great features."
"The task sequencing, the process level views, and the ability to communicate between lanes are valuable features in Visio."
 

Cons

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The price could be more competitive."
"I would love to see a template and shapes for customer journey mapping."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be nice to have a Spanish user interface available to us."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"With iGrafx, the implementation and the licensing were pretty complex."
"The product's installation phase can be a difficult process if you don't have the deployment script with you since it is very important to know what you are doing when you are dealing with the setup process."
"The database modeling has deteriorated significantly in the more current versions."
"There are some issues in Visio with the connectors, and it gets tricky when you want to connect objects with each other."
"The export and import functionality from Visio to other tools and the import and export functionality from other tools to Visio are areas with shortcomings."
"Sometimes, there is a little bit of a learning curve with it, especially while doing complex network diagrams and getting the lines to snap the way you want them and not overlap or be confusing. It would be great if there was a built-in tutorial. It is not that you can't YouTube, but it would be nice if they gave you some free training. I've been using it forever, but every now and then, I got to do something complicated with it and I wonder how do I do that again. Maybe they do have such information, and I don't know. I have not done research on it because a bunch of people work for me, and some of them are better at it than I am, so I just ask them to do this for me."
"The solution should have better integration capabilities with MacOS and Linux."
"The solution is pretty expensive."
"Searching for specific templates within the program can be difficult. For example, if I need a template for an electrical diagram with certain symbols, it can be challenging to find it."
 

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"I think costs are on a per user basis."
"The cost of the software is reasonably priced."
"It's cheaper than other solutions."
"The pricing of Visio is much better. It has a free version of the cheapest functionality which is enough for us."
"The product is expensive, but it is cheaper if you buy it as a part of a bundle or an enterprise-level agreement."
"If I want to buy Visio for myself, I think it will be around 80 to 120 USD, though it is important to consider that I am unsure of its actual costs."
"The price of Visio is reasonable."
"I give the cost of Visio a five out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
11%
Manufacturing Company
6%
University
5%
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Visio?
The diagrams Visio creates are quite impressive in the sense that we can cooperate with more colleagues in one task and see the flow of the process.
What is your experience regarding pricing and costs for Visio?
One of the main problems with Visio is its licensing options and associated issues, which lead to discussions about the price with a Microsoft representative. If asked to rate the price, I would gi...
 

Also Known As

No data available
Microsoft Visio
 

Overview

 

Sample Customers

Multinational Bank
Thomas College, Hamburg Port Authority, Portigon AG, Conseil G_n_ral du d_partement des Hautes-Alpes, AAA Auto a. s., Commonwealth Financial Network, ICA, Abu Dhabi National Energy Company
Find out what your peers are saying about Visio vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.