We performed a comparison between iGrafx Process360 Live Platform and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"Simulation is most valuable."
"We found the technical support to be helpful."
"It has simplified compliance with regulations and company standards."
"The solution is very stable."
"Provides a valuable BPMN feature."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"An advantage is its accessibility."
"Its availability is very good."
"It is very interactive."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It can be more user-friendly."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"I would love to see a template and shapes for customer journey mapping."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"With iGrafx, the implementation and the licensing were pretty complex."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
"The tool usability is weak and it also has a high learning curve."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"The training materials and learning process need improvement."
"I cannot recall coming across any missing features."
"Needs a friendlier import/export to other modeling tools."
"The product must improve integration with other tools."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
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iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 36 reviews. iGrafx Process360 Live Platform is rated 8.4, while MEGA HOPEX is rated 7.8. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Lucidchart, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Avolution ABACUS and Visio. See our MEGA HOPEX vs. iGrafx Process360 Live Platform report.
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