We performed a comparison between Hyland OnBase and Nintex Process Platform based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very developed and we are not taking full advantage of its functionalities."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"We found the setup process to be okay since they do offer a troubleshooting guide."
"I like the cloud and its integrability."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"NWC forms could be better. Also, the ability to build workflows that are not dependent on SharePoint is very desirable. The forms feature just isn’t as functional as the forms for SharePoint."
"The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design."
"It is very easy to create and deploy. I am very happy with how user-friendly Nintex Workflow is."
"It creates workflows to handle business processes. It allows us to route approvals to users without human intervention."
"It can scale well."
"It is a scalable product."
"It has integration with BI and Analytics tools, and RPA toolsets as well."
"Provides the ability to automate SharePoint processes (building sites, lists, updating content). You can also automate document and content processes, onboarding and offboarding, and general IT and HR solutions."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"It is very flexible because you can design your own main forms, but if there were some templates according to your market, it would be more useful for a new customer. That would make K2 more user friendly and easier to use."
"The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."
"I think it was lacking a little bit in its multiple in-house processes and other processes. So there is a little bit of a gap in collaboration."
"The product’s support for the mobile platform and its ability to handle artificial loads could be better."
"We would like to design parallel workflows and long-running workflows, along with new features for connecting to cloud-based systems."
"Heavy, cumbersome and inflexible."
"We cannot use the same solution on cloud."
"At times, issues arise in certain scenarios. In such cases, the versioning can become quite difficult. There may be no other way but to restart the entire process or rectify it at that point."
Hyland OnBase is ranked 25th in Business Process Management (BPM) with 8 reviews while Nintex Process Platform is ranked 9th in Business Process Management (BPM) with 21 reviews. Hyland OnBase is rated 8.0, while Nintex Process Platform is rated 8.0. The top reviewer of Hyland OnBase writes "Stable content and workflow management solution with a valuable retention module". On the other hand, the top reviewer of Nintex Process Platform writes "Offers good integration capabilities and easy to learn and good stability". Hyland OnBase is most compared with Alfresco, SharePoint, OpenText Documentum, OpenText Extended ECM and ServiceNow Orchestration, whereas Nintex Process Platform is most compared with Camunda, IBM BPM, Appian, Pega BPM and SAP Signavio Process Manager. See our Hyland OnBase vs. Nintex Process Platform report.
See our list of best Business Process Management (BPM) vendors.
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