"I like the cloud and its integrability."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."
Earn 20 points
Hyland OnBase is ranked 12th in Enterprise Content Management with 2 reviews while IBM FileNet is ranked 6th in Enterprise Content Management with 1 review. Hyland OnBase is rated 0.0, while IBM FileNet is rated 7.0. The top reviewer of Hyland OnBase writes "A remarkable all-in-one platform with amazing stability and scalability and good technical support". On the other hand, the top reviewer of IBM FileNet writes "Offers good security but the interface hangs and isn't user-friendly". Hyland OnBase is most compared with OpenText Content Suite Platform, SharePoint, Alfresco, Hyland Perceptive Content and OpenText Documentum, whereas IBM FileNet is most compared with SharePoint, OpenText Content Suite Platform, OpenText Documentum, IBM ECM and Newgen OmniDocs.
See our list of best Enterprise Content Management vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
