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Nintex Process Platform vs Pega Platform comparison

Nintex and Pega are both solutions in the Business Process Management (BPM) category. Nintex is ranked #10 with an average rating of 8.3, while Pega is ranked #4 with an average rating of 8.2. Nintex holds a 2.2% mindshare in BPM, compared to Pega’s 5.6% mindshare. Additionally, 90% of Nintex users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.
Nintex Process Platform
Read 24 Nintex Process Platform reviews
  • 2,623 Views
  • 1,564 Comparison Views
90% willing to recommend
Pega Platform
Read 82 Pega Platform reviews
  • 5,324 Views
  • 4,236 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

Pega Platform and Nintex Process Platform compete in the BPM (Business Process Management) category. Pega Platform often has the upper hand due to its robust features and enterprise-level capabilities, though Nintex offers simplicity and integration within Microsoft ecosystems.

Features: Pega Platform is favored for its robust case management, rapid deployment of applications, and extensive integration options. It excels in scalability and prototyping with its low-code environment. Nintex Process Platform is known for its intuitive workflow creation, seamless integration with Microsoft systems, and quick communication capabilities.

Room for Improvement: Pega Platform could improve its licensing complexities, upgrade processes, and UI customization options. Users also seek enhanced AI features and more cost-effective cloud services. Nintex Process Platform faces challenges in the flexibility of its forms and integration. Better debugging capabilities and deeper AI integration are needed, alongside a more intuitive interface.

Ease of Deployment and Customer Service: Pega Platform offers strong hybrid and private cloud solutions for enterprises, although its technical support can be inconsistent. Nintex is easier to deploy with public cloud capabilities and receives positive feedback for timely customer service, despite some limitations in addressing unique issues.

Pricing and ROI: Pega Platform is expensive, particularly for SMEs, but offers substantial ROI for large enterprises due to its extensive features. Nintex follows a subscription-based model that is more budget-friendly for smaller organizations, although it can become costlier over time. Its ROI is notable through faster deployment and workflow establishment.

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Buyer's Guide
Nintex Process Platform vs. Pega Platform
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Nintex Process Platform reduces maintenance costs, increases efficiency, and provides ROI within a year despite some cost concerns.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
 

Customer Service

Sentiment score
6.8
Nintex Process Platform customer service is generally well-received, though users desire quicker assistance and note technical support limitations.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
No quotes available
For more quotes and insights, download the Nintex Process Platform report
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
For more quotes and insights, download the Pega Platform report
reviewer1605597 - PeerSpot reviewer
CP
VS
 

Scalability Issues

Sentiment score
6.9
Nintex Process Platform is generally scalable, effective on Office 365, yet faces challenges with on-premises infrastructure and pricing.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
 

Stability Issues

Sentiment score
7.5
Users generally praise Nintex Process Platform's stability, noting improvements, reliable performance, and minor disruptions, with ratings averaging seven to nine.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
 

Room For Improvement

Enhancements needed in Nintex for usability, performance, integration, reporting, UI, deployment, AI integration, and support for custom code.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
Additionally, the deployment process should be easier.
For more quotes and insights, download the Nintex Process Platform report
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
For more quotes and insights, download the Pega Platform report
Fitry Ericha - PeerSpot reviewer
CP
VS
 

Setup Cost

Nintex Process Platform's subscription pricing is considered high compared to competitors, with significant costs for cloud-based user licensing.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
Nintex Process Platform is expensive.
For more quotes and insights, download the Nintex Process Platform report
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
For more quotes and insights, download the Pega Platform report
Fitry Ericha - PeerSpot reviewer
VS
reviewer1605597 - PeerSpot reviewer
 

Valuable Features

Nintex Process Platform offers scalable, no-code solutions with seamless integration, enhancing data management and workflow automation for enterprises.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
My team and I created a demo using Nintex, focusing on getting emails, reading, writing, and managing attachments.
For more quotes and insights, download the Nintex Process Platform report
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
For more quotes and insights, download the Pega Platform report
Fitry Ericha - PeerSpot reviewer
CP
VS
 

Categories and Ranking

Nintex Process Platform
Ranking in Business Process Management (BPM)
10th
Ranking in Process Automation
9th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Workload Automation (11th)
Pega Platform
Ranking in Business Process Management (BPM)
4th
Ranking in Process Automation
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Nintex Process Platform is 2.2%, down from 2.6% compared to the previous year. The mindshare of Pega Platform is 5.6%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Damilola Adeleye - PeerSpot reviewer
Straightforward interface and user-friendly
There are a lot of apps in K2, but what I really found that needs improvement is the management section of K2, especially the management server and the admin page where you can manage processes, add users, set security fees, and add licenses. The reason for this is because the part that is the section of administration, particularly the management called rows, has multiple rules, as many as you want. For instance, you may have around 200 rules, and when you view them, only the first ten are displayed, and you have to click next to see the next ten and so on until you get to the hundredth rule. On that page, as of today, we only have what we call to fetch, where you can search for a particular rule you're looking for, or else you have to keep clicking until you get to the final page you want. So that's a bit challenging.
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Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
18%
Government
7%
Manufacturing Company
7%
Financial Services Firm
28%
Computer Software Company
12%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about K2?
The latest version of Nintex has many features. We have a clear roadmap and the necessary application to integrate it into our platform.
See all answers
What is your experience regarding pricing and costs for K2?
Nintex Process Platform is expensive. Prices relate to both features and the professional services necessary due to our lack of an implementation team.
See all answers
What needs improvement with K2?
The user interface in Nintex needs improvement. It is not very intuitive and requires changes. Additionally, the deployment process should be easier.
See all answers
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
See all answers
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
See all answers
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
See all answers
 

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Product Reports

Buyer's Guide
Nintex Process Platform
April 2025
Nintex Process Platform reportDownload Nintex Process Platform product report
Buyer's Guide
Pega Platform
April 2025
Pega Platform reportDownload Pega Platform product report
 

Also Known As

K2 blackpearl, K2 Five, Nintex Workflow
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

Nintex Process Platform automates processes such as approvals, vendor requests, and leave management, optimizing workflows in sectors like government, banking, and HR.

Nintex Process Platform streamlines collaboration and integrates seamlessly with Microsoft tools. It supports account management, loan origination, claims reimbursement, and public e-services, while also assisting with onboarding, resource management, and compliance workflows. Users benefit from its ease of maintenance, low-code development, and powerful workflow engine capable of handling complex processes through SmartObjects technology.

What are some key features?
  • Easy Maintenance - Simplifies ongoing management and updates.
  • Low-Code Development - Enables quick application creation with minimal coding.
  • Extensive Integration - Connects with diverse data sources through SmartObjects technology.
  • Drag-and-Drop Interface - Offers a user-friendly, visually intuitive design for creating workflows.
  • Automatic Workflow Triggers - Allows for seamless automation of predefined actions.
  • Integration with Microsoft Ecosystems - Ensures compatibility with SharePoint and Office 365.
What benefits should users look for in reviews?
  • Affordability - Offers cost-effective solutions for businesses.
  • Customizability - Provides tailored solutions that meet specific needs.
  • Support - Beneficial for addressing issues and optimizing performance.
  • Rapid Development - Facilitates quick project turnaround due to its pre-built constructs.

Nintex Process Platform is implemented across various sectors, such as government, banking, and HR, providing significant improvements in workflow efficiency. In governmental agencies, it facilitates public e-services and compliance workflows, while in banking, it supports account management and loan origination. HR departments benefit from enhanced onboarding, resource management, and leave management processes.

Nintex

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?
  • Easy Implementation: Quick setup for fast project kick-off.
  • Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
  • Fast Prototyping: Enables rapid model creation and testing.
  • Unified Architecture: Streamlines operations across the platform.
  • Low-Code Environment: Facilitates swift application development.
  • Scalability: Supports growth and high-demand scenarios.
  • Real-Time Analytics: Provides immediate insights into operations.
  • Decision Automation: Automates standard decision-making processes.
  • Reusable Components: Encourages efficiency in development through component reuse.
What benefits do organizations find with Pega Platform?
  • Rapid Deployment: Quick launch of new processes saves time and resources.
  • Cost Efficiency: Reduces costs through automation and streamlined workflows.
  • Customer-Centric Solutions: Enhances customer experiences through integrated systems.
  • Improved Productivity: Automation frees up employee resources for other tasks.
  • Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega
 

Sample Customers

SEA Corp, Omnicom Group, Verizon, STIHL
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Buyer's Guide
Nintex Process Platform vs. Pega Platform
April 2025
Free Report: Nintex Process Platform vs. Pega Platform
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