GoToMeeting vs ScreenConnect comparison

GoTo and ConnectWise are both solutions in the Virtual Meetings category. GoTo is ranked #8 with an average rating of 9.5, while ConnectWise is ranked #11 with an average rating of 9.5. GoTo holds a 3.3% mindshare in VM, compared to ConnectWise’s 1.5% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 93% of ConnectWise users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

531 Views
531 Comparison Views

88% willing to recommend

ScreenConnect

Read 37 ScreenConnect reviews

1,187 Views
202 Comparison Views

93% willing to recommend

GoToMeeting

ScreenConnect

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Executive SummaryUpdated on Sep 25, 2025

GoToMeeting and ScreenConnect are competing in the online meetings and remote access solutions category. ScreenConnect appears to have the upper hand with its feature richness and advanced remote access capabilities, while GoToMeeting is more cost-effective and easier to deploy.

Features: GoToMeeting provides an intuitive online meeting platform with screen sharing, recording functions, and seamless integration on various devices. ScreenConnect shines with its comprehensive remote support system, allowing persistent connections and support switching, while handling multi-session environments proficiently.

Room for Improvement: GoToMeeting's basic remote access features could be expanded to match advanced competitors, along with enhancing its customization options. ScreenConnect could improve its user interface for better initial setup experiences and streamline feature navigation for less experienced users. Additionally, it could simplify its pricing structure for easier comprehension and comparison.

Ease of Deployment and Customer Service: GoToMeeting is highly regarded for its straightforward setup, enabling quick access to meetings, supported by its reliable customer service team. ScreenConnect, while featuring a more complex deployment due to its adjustable settings, offers robust technical support to address setup challenges, ensuring minimal operational disruptions.

Pricing and ROI: GoToMeeting stands out for its affordability, providing strong ROI for businesses that prioritize straightforward meeting setups. ScreenConnect, with its higher initial costs, offers significant long-term returns for organizations in need of its extensive capabilities, justified by its rich features and support mechanisms.

To learn more, read our detailed GoToMeeting vs. ScreenConnect Report (Updated: September 2025).

Buyer's Guide

GoToMeeting vs. ScreenConnect

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

8th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

ScreenConnect

Ranking in Virtual Meetings

11th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Remote Access (16th), Remote Visual Support (3rd)

Mindshare comparison

As of October 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.1% compared to the previous year. The mindshare of ScreenConnect is 1.5%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings Market Share Distribution
Product	Market Share (%)
GoToMeeting	3.3%
ScreenConnect	1.5%
Other	95.2%

Virtual Meetings

Featured Reviews

Gavin Tomlins

Chief Information Officer at a pharma/biotech company with 11-50 employees

Clunky with poor interface, lacks sufficient functionalities; it did reduce need for in-person meetings

We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor and needs to be reworked and the product is quite clunky in comparison to its competitors. It currently lacks the ability for sharing collaborative materials during a meeting. We also found that the ability to switch between audio and video configurations isn't as intuitive as in other applications. I generally do 20-30 hours of video conferencing a day, so it makes a difference to have these features. It doesn't integrate as easily into phone systems as well as other organizations and it doesn't integrate as easy into instant messaging and collaboration tools or into software solutions. In general, some of the functionalities need to be improved.

Read full review

Todd Blake

Senior IT Specialist at COMMUNITY HEALTH CONNECTIONS INC

Simple to set up, reasonable pricing, and useful remote control capabilities

I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"The solution worked well specifically for audio meetings."

"I like GoToMeeting because it is lighter than other solutions, such as Webex."

"With GoToMeeting, I like that it works well for seminars and similar events. Finding a platform where multiple people can share their images, split the screen with content, and manage presentations smoothly is uncommon. It allows the presenter to handle questions, answers, and other opinions."

"The most important feature for me was the iPhone app."

"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."

"It's cost-effective."

"Even for somebody who does not have a lot of experience, they can easily use it."

More GoToMeeting pros

"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."

"The initial setup is fairly straightforward."

"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."

"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."

"Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%."

"You can bring up a command prompt remotely and execute commands without having to disturb the user."

"The ConnectWise ScreenConnect tool is very good for remote access."

"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."

More ScreenConnect pros

Cons

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."

"GoToMeeting is too slow, which is why we no longer use it."

"The interface is a little outdated and could be better."

"The sound quality is good but the video quality needs improvement."

"Manageability needs to be improved."

"I would like to see better support for mobile devices."

More GoToMeeting cons

"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."

"There could be improvement to the remote command line tools."

"The recent redesign has made it slower and basically worthless."

"The solution is a little bit complicated when you want to implement it."

"What we need this product to do is to be able to control Windows Updates. LogMeIn Central allowed us remote access but also allowed to push and install Windows Updates, and third-party updates... When we made the switch to ConnectWise we lost the ability to do patching. That forced us, for our larger clients, to move to WSUS. We had to set up a VM on those larger clients to push Windows Updates and patches into the network."

"There is one back-end issue that I am running into at some of locations where I login to provide support, and sometimes port 443 is blocked. That is what it uses to connect. So, I am having to do workarounds to get a session started."

"The solution should add the ability to video chat with the user on the other end."

"I really didn't care for the onboarding process and it is something that should be improved."

More ScreenConnect cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."

"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."

"Make sure you have enough licensing for all the techs that you have."

"Good price and works well."

"For the price we pay, we definitely feel it's worth it, but there are some contenders in the market that are coming out now, whose products are as good; they are offering more features and the price is actually less than ConnectWise. All things considered, the biggest thing is the lack of patching in ConnectWise. If they could integrate that into the product, that would be a game changer, if offered at the same price point."

"I download the product for free with ConnectWise RMM's license."

"We pay an annual licensing fee."

"We pay $3,000 USD for the service, yearly upfront."

More ScreenConnect pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

15%

Computer Software Company

12%

Educational Organization

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	2
Large Enterprise	5

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	6
Large Enterprise	7

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

What do you like most about ConnectWise Control?

The product is really easy to deploy.

See all answers

What is your experience regarding pricing and costs for ConnectWise Control?

I download the product for free with ConnectWise RMM's license.

See all answers

What needs improvement with ConnectWise Control?

All the features provided by the product in terms of screen connectors have been good. There can be some complexities when running patches or when building up all the profiles, making them areas wh...

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 30% of the time

Zoom Workplace Business vs GoToMeeting

Compared 23% of the time

TeamViewer Business vs GoToMeeting

Compared 16% of the time

Webex vs GoToMeeting

Compared 16% of the time

Microsoft Teams vs GoToMeeting

Compared 15% of the time

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Microsoft Remote Desktop Services vs ScreenConnect

Compared 22% of the time

Microsoft Intune vs ScreenConnect

Compared 13% of the time

Check Point Remote Access VPN vs ScreenConnect

Compared 11% of the time

GoTo Resolve vs ScreenConnect

Compared 11% of the time

TeamViewer Business vs ScreenConnect

Compared 10% of the time

More ScreenConnect Competitors

Product Reports

Buyer's Guide

GoToMeeting

September 2025

Download GoToMeeting product report

Buyer's Guide

ScreenConnect

September 2025

Download ScreenConnect product report

Also Known As

No data available

ConnectWise Control

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.

ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.

What are the key features of ScreenConnect?

Remote Access: Facilitates easy access across devices and browsers with strong performance.
Security: Includes AES-256 encryption and two-factor authentication for secure interactions.
Customization: Allows extensive branding options to align with company identity.
ScreenConnect View: Enables live streaming for real-time troubleshooting via users' device cameras.
Session Management: Offers unattended access and session recording for quality control.
Configurability: Provides granular permissions to tailor access according to team requirements.

What benefits and ROI can users expect from ScreenConnect reviews?

Ease of Use: Users find it intuitive for support and troubleshooting.
Cost-Effective: Competitive pricing enhances ROI.
Integration: Easy incorporation with existing security protocols and management tools.
Remote Management: Provides effective remote access reducing on-site support needs.
Efficiency: Increases productivity with robust performance and seamless functionality.

Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.

ConnectWise

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Jon Rosen Systems

Buyer's Guide

GoToMeeting vs. ScreenConnect

September 2025

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