GoToMeeting vs TeamViewer Business comparison

GoTo and TeamViewer are both solutions in the Virtual Meetings category. GoTo is ranked #9 with an average rating of 9.5, while TeamViewer is ranked #6 with an average rating of 8.7. GoTo holds a 3.3% mindshare in VM, compared to TeamViewer’s 6.8% mindshare. Additionally, 88% of GoTo users are willing to recommend the solution, compared to 91% of TeamViewer users who would recommend it.

GoToMeeting

Read 26 GoToMeeting reviews

510 Views
505 Comparison Views

88% willing to recommend

TeamViewer Business

Read 87 TeamViewer Business reviews

6,281 Views
565 Comparison Views

91% willing to recommend

GoToMeeting

TeamViewer Business

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jul 31, 2025

GoToMeeting and TeamViewer Business compete in the online meeting and remote support space. TeamViewer Business has the upper hand in value through its extensive feature set and security, while GoToMeeting stands out in ease of use and support.

Features: GoToMeeting provides user-friendly scheduling, reliable video conferencing, and a lightweight interface that enhances meeting experiences. TeamViewer Business offers comprehensive remote support, advanced security, and versatility across multiple operating systems.

Room for Improvement: GoToMeeting could enhance its advanced security features, expand integration capabilities, and offer more customization options. TeamViewer Business might improve ease of use for non-technical users, simplify the interface for better accessibility, and reduce complexity in setup procedures.

Ease of Deployment and Customer Service: GoToMeeting is noted for a straightforward deployment process and good customer service, facilitating quick implementation. TeamViewer Business is also efficiently deployable and supports a broader range of devices and operating systems with great customer support.

Pricing and ROI: GoToMeeting offers a cost-effective initial setup with a solid return on investment through practical conferencing tools. TeamViewer Business, while potentially costlier, provides an excellent long-term ROI with its advanced features and capabilities for businesses prioritizing comprehensive remote access and support.

To learn more, read our detailed GoToMeeting vs. TeamViewer Business Report (Updated: July 2025).

Buyer's Guide

GoToMeeting vs. TeamViewer Business

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

GoToMeeting

Ranking in Virtual Meetings

9th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

TeamViewer Business

Ranking in Virtual Meetings

6th

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Access (3rd)

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of GoToMeeting is 3.3%, down from 4.5% compared to the previous year. The mindshare of TeamViewer Business is 6.8%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Meetings

Featured Reviews

Steve Abshire

Information Systems Specialist III at a university with 10,001+ employees

It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work.

Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.

Read full review

Heiko Humpert

Quality manager at Viega GmbH & Co. KG

Allows an ease of access to various systems and has a straightforward setup process

The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"GoToMeeting is very handy. It's good software. I would definitely recommend it."

"Reduced the need for physically commuting between offices."

"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."

"The key advantage of GoToMeeting is the ability to use it without installing anything."

"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."

"The solution worked well specifically for audio meetings."

"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."

"There is no lagging and the meeting interaction is seamless."

More GoToMeeting pros

"The most valuable feature of TeamViewer is its ease of use."

"The product is quite stable. The performance is good."

"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."

"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."

"The dashboards they have are good."

"The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."

"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things."

"It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine."

More TeamViewer Business pros

Cons

"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

"The solution could always be more secure."

"The tool needs to have a virtual room where users can pass through. It also needs to integrate a real-time translator."

"I would like to see better support for mobile devices."

"GoToMeeting is too slow, which is why we no longer use it."

"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."

"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."

More GoToMeeting cons

"The solution could have better scalability."

"I would like to see TeamViewer support multiple platforms."

"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."

"The installation and the update agent could improve."

"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."

"If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training."

"We have a consultant that helps us do the virtual aspects of TeamViewer."

"There is a paid version of this solution with more features available. However, they should provide more free features to the user, such as factor authentication."

More TeamViewer Business cons

Pricing and Cost Advice

"GoToMeeting is a little bit expensive compared to other products."

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."

"Negotiate for discounts."

"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."

"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."

"We are using the free version of TeamViewer."

"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."

"We have a permanent license and the price is reasonable."

"...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer..."

"We are using the free version of TeamViewer."

"We use the free version of TeamViewer."

More TeamViewer Business pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Computer Software Company

12%

Manufacturing Company

10%

Comms Service Provider

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with GoToMeeting?

The solution must include archive options to save the recorded meetings for future reference. The recording functionality can benefit our team by improving how meetings are recorded and shared. Pre...

See all answers

What is your primary use case for GoToMeeting?

I use the solution when someone is comfortable using it, and I recommend using it.

See all answers

What advice do you have for others considering GoToMeeting?

I rate the overall solution a nine out of ten.

See all answers

Should I choose Teamviewer Tensor over the regular Teamviewer?

The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...

See all answers

What do you like most about TeamViewer?

It is easy to use and has a pretty good UI.

See all answers

What is your experience regarding pricing and costs for TeamViewer?

The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...

See all answers

Comparisons

Skype for Business vs GoToMeeting

Compared 41% of the time

Zoom Workplace Business vs GoToMeeting

Compared 25% of the time

Microsoft Teams vs GoToMeeting

Compared 16% of the time

More GoToMeeting Competitors

TeamViewer Tensor vs TeamViewer Business

Compared 35% of the time

Microsoft Remote Desktop Services vs TeamViewer Business

Compared 8% of the time

Skype for Business vs TeamViewer Business

Compared 5% of the time

Microsoft Intune vs TeamViewer Business

Compared 4% of the time

BeyondTrust Remote Support vs TeamViewer Business

Compared 4% of the time

More TeamViewer Business Competitors

Product Reports

Buyer's Guide

GoToMeeting

August 2025

Download GoToMeeting product report

Buyer's Guide

TeamViewer Business

July 2025

Download TeamViewer Business product report

Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

GoTo

TeamViewer Business offers seamless remote access with its cross-platform compatibility, robust security features, and user-friendly interface, making it ideal for technical support and remote collaboration in distributed environments.

TeamViewer Business is a powerful tool for remote access and technical support, valued for its ability to bypass firewalls and swift connections. It supports multiple operating systems like Windows, Mac, and Linux, facilitating access to servers and end-user machines. The tool is vital for help desks and IT departments, enabling technicians to control computers for troubleshooting, software installations, upgrades, and employee training. Although there are challenges with integration, backward compatibility, and stability with iOS devices, its efficient performance and remote control capabilities simplify tasks, especially for non-technical users.

What are the key features of TeamViewer Business?

Firewall Bypass: Connects seamlessly without firewall restrictions.
Cross-Platform Compatibility: Works on Windows, Mac, and Linux.
User-Friendly Interface: Simplifies remote access and control.
File Transfer and Chat: Facilitates easy communication and data exchange.
Remote Reboot: Enables restarting devices without physical access.

What benefits and ROI should users consider?

Enhanced Collaboration: Facilitates easy screen sharing and administrative controls for teamwork.
Efficient Performance: Provides swift connections and robust remote control capabilities.
Security: Offers strong protection features for safe remote access.
Ease of Use: Designed for both technical and non-technical users, streamlining operations.

In various industries, TeamViewer Business plays a crucial role in managing distributed environments. It's essential for help desks handling remote problem-solving and employee training. Its ability to bypass firewalls and support cross-platform compatibility makes it a preferred choice for organizations needing to control devices across operating systems, simplifying IT management and technical support.

TeamViewer

Sample Customers

AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire

Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross

Buyer's Guide

GoToMeeting vs. TeamViewer Business

July 2025

Free Report: GoToMeeting vs. TeamViewer Business

Find out what your peers are saying about GoToMeeting vs. TeamViewer Business and other solutions. Updated: July 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our GoToMeeting vs. TeamViewer Business report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.