IT System and Network Administrator at a maritime company with 10,001+ employees
Real User
Dec 24, 2021
I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.
It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had.
ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control. ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label...
The product is really easy to deploy.
The ConnectWise ScreenConnect tool is very good for remote access.
I've noted an ROI while using the solution.
It's very low maintenance.
Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy.
I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on.
You can bring up a command prompt remotely and execute commands without having to disturb the user.
Due to the fact that we can help our clients virtually, the solution has allowed us to reduce our travel costs by about 90%.
The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours.
The product's two-factor authentication means we are not worried like before about the state of our security.
it gives me the ability to remotely connect to machines that I manage without user intervention.
It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues.
It is super easy to use and relatively inexpensive.
Remote support is efficient and easy for our end users to receive support.
It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had.