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2020-03-30T07:58:00Z

What needs improvement with GoToMeeting?


Please share with the community what you think needs improvement with GoToMeeting.

What are its weaknesses? What would you like to see changed in a future version?

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1111 Answers

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Top 5LeaderboardReal User

The new version crashes my ISP. I don't like the new version. I hope they continue to support the Classic version. I didn't like the fact that LogMeIn tried to make their new version look like Zoom. The feature in the Classic version includes a little panel for GoToMeeting to be off to the side, and it doesn't interfere with your browser. It is much better. All these companies, including the new version of GoToMeeting, have a useless bunch of controls at the top that blocks the tabs of your browser. This makes it so that you can't jump around from tab to tab when you're showing your screen. Those controls are so tiny. Yesterday I was on a session on one of the products (not GTM), and it had shrunk it down to one inch by one inch. It was so small that I couldn't find the tab to make it bigger. That's a big issue. In this attempt to look like Zoom, GTM has gone to the extent where the controls are a little skinny line above your browser. That's not good. The controls need to be highly visible, and contrast so they are easy to read and find. It would be nice if they would have a whiteboard where everybody in the meeting can draw or write on it. We use Google Docs for that purpose, but Google Docs doesn't really allow you to draw. When I was running a different college system, the college system had a whiteboard. All the students and the teachers could all write on the whiteboard with their fingers, as I recall. It'd be nice if they would have something similar available in the future.

2020-07-16T06:21:08Z
author avatar
Top 5LeaderboardReal User

I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible. Normally, I don't use that feature as much as my boss does. He was saying that we have to see about that feature, if there's a possibility to use two rooms at the same time, with two staff members logging into the same account, at the same time.

2020-05-28T06:26:00Z
author avatar
Top 10Real User

When we bought it, it worked perfectly fine for us. We didn't have any fancy features that we required. Currently, it runs the meeting well. We can hear and see the other side. We can share screens. So there are no issues. Some improvements that i would like to see in the future is if they can measure or capture latency in the conferencing sessions and probably a small graphical interface that shows the live status of stability or jitters in the link, to establish any issues, whether its a link or bandwidth issue. This feature will be very helpful for on-spot troubleshooting and ironing out important conferencing calls.

2020-05-27T16:23:00Z
author avatar
Top 10Real User

I would like to see better support for mobile devices. The limit size of meetings should be increased from 10 people to 25. Integration with Google Docs would be a useful addition.

2020-05-18T07:50:10Z
author avatar
Top 10Real User

The interface is a little outdated and could be better. In some ways, it could be more intuitive.

2020-04-30T10:58:55Z
author avatar
Top 5Real User

GoToMeeting is too slow, which is why we no longer use it. I don't like the fact that you have to enter your password every time you use it. My phone is my phone and it should assume that it is me using it when a call comes in. It should be more flexible in this regard because if my iPhone rings then I can answer it. However, if GoToMeeting rings, then I can't just answer it without entering a password. It isn't as if it is a bank or a wallet for electronic currency.

2020-04-23T10:13:41Z
author avatar
Top 20Real User

The sound quality is good but the video quality needs improvement.

2020-04-23T10:13:00Z
author avatar
Top 5Real User

Manageability needs to be improved.

2020-04-16T08:44:42Z
author avatar
Top 5Real User

There are always things to improve. But I haven't had any issues that I needed to report to them. The newer user interface takes a bit longer to get used to.

2020-04-06T08:22:00Z
author avatar
Top 20Real User

In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.

2020-04-06T08:22:00Z
author avatar
Top 20Real User

The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.

2020-03-30T07:58:00Z
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