GoToMeeting vs Skype for Business comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like GoToMeeting because it is lighter than other solutions, such as Webex.""Even for somebody who does not have a lot of experience, they can easily use it.""I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.""It works, it's reliable.""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""It's easy to set up."

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"The solution’s video quality is fine.""The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good.""I have found Skype for Business to be stable.""We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.""The solution is stable and scalable.""Skype for Business is good for meetings and instant messaging.""The solution is easy to use and includes the ability to text message, video and voice chat, and transfer files.""We really like the screen sharing tool. The user experience is smooth, and user-friendly."

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Cons
"The solution could scale a bit easier if you need to add more people to meetings.""The product itself doesn't stand out against other options on the market.""Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.""GoToMeeting is too slow, which is why we no longer use it.""I would like to see better support for mobile devices.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""The newer user interface takes a bit longer to get used to.""Lacks ease of connectivity, calendar integrations, and third-party app integrations."

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"There are issues with the bandwidth, particularly for external meetings,""Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.""Going forward, I would like to see better call quality and reliability.""We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things.""Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.""Skype's overall connectivity functionality or ability is one area with room for improvement.""The tool needs to have a dynamic file updating feature, so people you share a file with could update the file dynamically, all at once, all at the same time.""I feel bored with the look and feel of the tool, so it should be changed."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:Desktop sharing is a valuable feature.
    Top Answer:When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive.
    Top Answer:The video conferencing quality can be improved. The video conferencing quality can be temperamental with internet access and bandwidth availability for a geographically dispersed team environment.
    Ranking
    8th
    out of 62 in Virtual Meetings
    Views
    1,245
    Comparisons
    535
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    4th
    out of 62 in Virtual Meetings
    Views
    2,952
    Comparisons
    1,128
    Reviews
    22
    Average Words per Review
    340
    Rating
    7.6
    Comparisons
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Legal Firm7%
    VISITORS READING REVIEWS
    University22%
    Computer Software Company12%
    Financial Services Firm12%
    Educational Organization12%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise7%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    GoToMeeting vs. Skype for Business
    March 2024
    Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    GoToMeeting is ranked 8th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with TeamViewer, Adobe Connect, Zoom, BlueJeans Meetings and GoToWebinar, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and Cisco Jabber. See our GoToMeeting vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.