Claroty Platform vs LogMeIn Rescue comparison

Claroty and GoTo are both solutions in the Remote Access category. Claroty is ranked #8 with an average rating of 8.2, while GoTo is ranked #13 with an average rating of 9.0. Claroty holds a 0.9% mindshare in VUS, compared to GoTo’s 1.9% mindshare. Additionally, 100% of Claroty users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

LogMeIn Rescue and Claroty Platform enhance remote access and security management. Claroty Platform has the upper hand due to its comprehensive functionality and user satisfaction.

Features: LogMeIn Rescue users value remote troubleshooting, session recording, and ease of use. Claroty Platform users appreciate cybersecurity features, asset visibility, and network integration.

Room for Improvement: LogMeIn Rescue could improve tool integration, reliability, and user interface. Claroty Platform needs better user training resources, scalability, and cost efficiency.

Ease of Deployment and Customer Service: LogMeIn Rescue is quick to deploy with responsive customer service. Claroty Platform, while complex to deploy, benefits from detailed support and training.

Pricing and ROI: LogMeIn Rescue is considered cost-effective with a high ROI. Claroty Platform, though higher in cost, delivers substantial ROI due to its features.

To learn more, read our detailed Claroty Platform vs. LogMeIn Rescue Report (Updated: June 2025).

Buyer's Guide

Claroty Platform vs. LogMeIn Rescue

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of Claroty Platform is 0.9%, up from 0.3% compared to the previous year. The mindshare of LogMeIn Rescue is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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Deevanshi Priya

Cyber Security Security at PwC

Achieve certifications with progress tracking and potential for enhanced interactivity

I was using Claroty to complete training assigned by my company. The courses were self-paced and helped me get certified in two additional certifications. I plan to use it further as I have a task list for future courses. It was primarily for certification and study materials The feature I like…

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."

"It is a very stable and scalable cloud-only solution."

"The ability to block and erase remote devices is valuable to us, especially when those devices are lost."

"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."

"Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."

"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."

More Microsoft Intune pros

"I like how the tool does passive and active discovery and threat detection and shows risks, recommendations, and vulnerabilities. It gives risk scores and gathers everything in one place - IP, device name, etc. We can integrate it with other tools for overall network mapping. It's useful for audits, compliance, and monitoring of all devices in the industry. It provides both monitoring and control. We also have SRA for incident response, which lets us search all alerts if we deploy the Claroty Platform."

"Claroty provides continuous threat protection and identifies pre-empty stuff and false positives."

"The solution's most valuable feature is the map, which shows everything that is connected and communicates with each other."

"Claroty assigns a score based on how well you are doing in the course. If you skip a video, your score decreases, making it essential to watch the content attentively."

"The platform ensures security without imposing significant delays."

"The solution offers comprehensive tools that greatly enhance your IT operations if implemented correctly."

"Customer service is number one and the best."

"The tool's best feature was the UI and the simplicity it offers."

More Claroty Platform pros

"I will say 100% in five years, I do not think we have had to use technical support for anything."

"I tried different software out there and LogMeIn Rescue has the best compatibility. Something else might work, but you have conflict with so many networks. LogMeIn has the best ratio of almost 99% connection. Whereas, with some other software, you are lucky if you get 80%."

"With the product, I have never had an issue with it. I have never had to look up anything or call anyone."

"The multiple connect methods really help with users who are not tech savvy or knowledgeable about their own computers."

"I can remote reboot and know I can reconnect automatically without having to have the end user log back in again."

"It is very stable. It adjusts to bandwidth very well."

"The ability to run it as a console when I log in. It thinks I'm there. It allows me to do file transfers. It allows me to see event logs through the utility, as opposed to having to open them on the client machine, so I can help troubleshoot unobtrusively."

"Ability to save a permanent remote connection, hold, and/or transfer."

More LogMeIn Rescue pros

Cons

"It's only good for a Microsoft environment."

"When somebody has a customized application or their own company's application, we cannot deploy that application."

"Technical support is not that great."

"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."

"Lacking ability to leverage more iOS device management internally."

"Setting up Intune Autopilot can be a little complicated."

"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."

"The security features should be improved."

More Microsoft Intune cons

"I think the only issue is that the hardware Claroty uses is expensive."

"Occasionally, I face a login problem despite entering the correct password."

"The Claroty Platform becomes too noisy when it gives numerous CVEs related to vendor match. Sometimes, these CVEs are not actually related to the device in the firmware at the site."

"The product's integration capabilities are an area of concern where improvements are required."

"If more AI features could be included with the Clarity solution, it would be feasible for everybody."

"The product could be improved in terms of user interface design."

"There should be AI security solutions implemented."

"There is room for improvement in the user interface to make it more vibrant and interactive, similar to IT tools."

More Claroty Platform cons

"The interface is not user-friendly. It looks a little outdated. I think the options are there. I think just the layout needs improvement."

"I do wish there was an application to manage all of the admin properties of the subscription, rather than having to use the web portal."

"They need to combine computer and mobile end-user support to be a more streamlined experience."

"Nothing's perfect but I think it's really a great tool just the way it is. The suggestion that I made to them at their user advisory board is that they combine the two products, Rescue and Central, into one because you really should have both. A bunch of the other people in that meeting very much liked that."

"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."

"You should be able to remote on an iPhone like you remote on an Android. It is not the same experience. Unless you are very savvy on iOS, you are pretty much lost."

"The pricing, is a little on the high end but it's proven itself to be worth it for sure."

"I wish this product was tied to a Help Desk package so I could manage tickets and have an infrastructure, with this being the primary tool to troubleshoot."

More LogMeIn Rescue cons

Pricing and Cost Advice

"We have the business premium licenses for the solution."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."

"The tool is cheaper than our company's other MDM tools."

"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."

"We use Defender ATP and E5 licenses."

"Every customer used to purchase licenses based on their needs."

More Microsoft Intune pricing and cost advice

"The tool is quite expensive."

"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."

"It's a bit expensive compared to other solutions."

"The rescue model is licensed by user."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."

"It's definitely worth the value."

"The pricing is worth the value."

"Look at the different plans they have. Do not pay for a plan you do not need."

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

"The pricing is a little on the higher side, though."

"Pricing is reasonable and easily offsets other costs, while resolving issues in a much quicker timeframe."

More LogMeIn Rescue pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Educational Organization

Manufacturing Company

16%

Computer Software Company

13%

Energy/Utilities Company

Financial Services Firm

Manufacturing Company

17%

Computer Software Company

11%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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Which solution do you prefer: Nozomi Networks or Claroty Platform?

Nozomi Networks and Claroty Platform are both leading operational technology (OT) security solutions offering a wide ...

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What do you like most about Claroty Platform?

The product helps mitigate potential threats, especially if its users have signature rules. The product also provides...

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What needs improvement with Claroty Platform?

Regarding the cons of the Claroty Platform, it is not about the deployment, but rather the identification. The Clarot...

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What do you like most about LogMeIn Rescue?

LogMeIn is a remote tool that I use for remote solutions.

See all answers

What is your experience regarding pricing and costs for LogMeIn Rescue?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten.

See all answers

What needs improvement with LogMeIn Rescue?

The solution’s pricing could be improved.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 11% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

Nozomi Networks vs Claroty Platform

Compared 35% of the time

Dragos vs Claroty Platform

Compared 10% of the time

Tenable OT Security vs Claroty Platform

Compared 10% of the time

Armis vs Claroty Platform

Compared 8% of the time

Microsoft Defender for IoT vs Claroty Platform

Compared 5% of the time

More Claroty Platform Competitors

GoTo Resolve vs LogMeIn Rescue

Compared 23% of the time

TeamViewer vs LogMeIn Rescue

Compared 20% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 13% of the time

VNC Connect vs LogMeIn Rescue

Compared 8% of the time

Microsoft Remote Desktop Services vs LogMeIn Rescue

Compared 6% of the time

More LogMeIn Rescue Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Buyer's Guide

Claroty Platform

June 2025

Download Claroty Platform product report

Buyer's Guide

LogMeIn Rescue

June 2025

Download LogMeIn Rescue product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

Claroty

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

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Sample Customers

Mitchells and Buzzers, Callaway

Rockwell Automation

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Buyer's Guide

Claroty Platform vs. LogMeIn Rescue

June 2025

Free Report: Claroty Platform vs. LogMeIn Rescue

Find out what your peers are saying about Claroty Platform vs. LogMeIn Rescue and other solutions. Updated: June 2025.

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