Claroty Platform vs Dragos comparison

"Customer service is number one and the best."

"The solution's asset management is really great compared to Dragos or Nozomi."

"Claroty assigns a score based on how well you are doing in the course. If you skip a video, your score decreases, making it essential to watch the content attentively."

"The product helps mitigate potential threats, especially if its users have signature rules. The product also provides alerts."

"The tool's best feature was the UI and the simplicity it offers."

"I like how the tool does passive and active discovery and threat detection and shows risks, recommendations, and vulnerabilities. It gives risk scores and gathers everything in one place - IP, device name, etc. We can integrate it with other tools for overall network mapping. It's useful for audits, compliance, and monitoring of all devices in the industry. It provides both monitoring and control. We also have SRA for incident response, which lets us search all alerts if we deploy the Claroty Platform."

"Claroty is very beneficial for learning and adds value to your resume."

"Their SRA solution, the Secure Remote Access solution, is very useful for industrial environments."

"Dragos' best features are that they are more focused towards Incident Response, so they have a dedicated playbook in their platform, making it easier for anyone investigating any incidents to investigate the alerts."

"Dragos is more expensive than other vendors, probably about fifteen to twenty percent more, but it is generally worth the investment."

"There are a few protocols that Claroty doesn't currently support."

"There should be AI security solutions implemented."

"We face issues in the alert investigation area because it does not properly give the alert communication patterns."

"For improvement, I think the training could be more practical. We have external training, but they're mostly theoretical. I want the solution to provide hands-on lab experience to help users learn better."

"The graphical user interface is quite poor."

"Introducing an AI chatbot to assist you when you have doubts could be beneficial."

"If more AI features could be included with the Clarity solution, it would be feasible for everybody."

"The product's integration capabilities are an area of concern where improvements are required."

"Dragos could improve its asset visibility and discovery tools, as the competitor Claroty has better options in this area."

"I think Dragos can offer more flexibility similar to Nozomi and more visibility into the assets, nodes, and links, which would make it more competitive in the future."

"It's a bit expensive compared to other solutions."

"The tool is quite expensive."

"The licensing for physical devices is cheap, but the software version is expensive. The software version costs around 26-28 dollars. I was surprised and even double-checked. It was shocking."