LogMeIn Central vs LogMeIn Rescue comparison

The compared LogMeIn Central and LogMeIn Rescue solutions aren't in the same category. LogMeIn Central is ranked #14 in RMM , and holds a 3.2% mindshare in the category. LogMeIn Rescue is ranked #23 in VUS , and holds a 2.0% mindshare. Additionally, 100% of LogMeIn Central users are willing to recommend the solution, compared to 100% of LogMeIn Rescue users who would recommend it.

LogMeIn Central

Read 19 LogMeIn Central reviews

1,060 Views
710 Comparison Views

100% willing to recommend

LogMeIn Rescue

Read 20 LogMeIn Rescue reviews

1,300 Views
1,209 Comparison Views

100% willing to recommend

LogMeIn Central

LogMeIn Rescue

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Executive Summary

We performed a comparison between LogMeIn Central and LogMeIn Rescue based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: January 2026).

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LogMeIn Central

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (14th)

LogMeIn Rescue

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Remote Access (23rd)

Mindshare comparison

LogMeIn Central and LogMeIn Rescue aren’t in the same category and serve different purposes. LogMeIn Central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 3.2%, down 4.4% compared to last year.
LogMeIn Rescue, on the other hand, focuses on Remote Access, holds 2.0% mindshare, down 2.0% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
LogMeIn Central	3.2%
Kaseya VSA	15.8%
NinjaOne	11.4%
Other	69.6%

Remote Monitoring and Management (RMM)

Remote Access Market Share Distribution
Product	Market Share (%)
LogMeIn Rescue	2.0%
TeamViewer Business	9.8%
Microsoft Intune	9.1%
Other	79.1%

Remote Access

Featured Reviews

Kelsey Braun

Information Technology Specialist at Allegheny Coupling

Has good stability and an easy initial setup process

We use the solution for remote access control and endpoint protection features The solution has the best remote access control and protection features. They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower…

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Aditya Chhibber

Regional Partner Manager - India at To be determined Company

Easy setup and effective support

I am with the company that sells LogMeIn Rescue. So, we engage with end customers, enterprise customers, manufacturing customers, BFSI customers, and healthcare customers. We try to find their use cases and provision our solution accordingly. For instance, if someone is in manufacturing and wants…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."

"It saves us drive time, we don't have to go to clients. We can just use remote access."

"This solution has allowed granular permission access to machines, very consistent and solid most of the time."

"I would not want to tell other companies about it because it is so powerful, it does so much, and it makes me look so good."

"Using the product, we provide a quicker response when supporting customers."

"It is a scalable solution."

"It allows you to transfer along with many other functions."

"Unattended Access, allows me to do support on machines that people are having trouble with, during non-working hours."

More LogMeIn Central pros

"Ability to save a permanent remote connection, hold, and/or transfer."

"It works with different operating systems, I can connect to a PC or Mac."

"Our favorite feature is being able to diagnose customers' problems by seeing them on the screen, rather than just over the phone."

"LogMeIn is a remote tool that I use for remote solutions."

"There’s something called the dial-in so for people that use us all the time, we can have an icon on their screen and they can click that icon and we connect to them."

"The ability see iOS devices helps us out a lot because the majority of our users are iOS device users."

"it's very easy to use, it's very efficient."

"Instead of trying to walk-through a user on how to fix their computer, we just log in, do it, and move on to the next case."

More LogMeIn Rescue pros

Cons

"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."

"I have had issues where LogMeIn has not been useful, then we have not been able to work that day. This happens probably two or three times a year."

"The file transfer could be better. They could make it a lot easier to deal with. LogMeIn Central is not that intuitive. It's a lot harder to figure out."

"The initial load is terribly slow and often has delays with the login page loading."

"I do not like the antivirus."

"File transfer on the free version needs improvement. Allow file transfer with drag and drop to and from Remote Desktop. "

"They should provide intermediate device limit options for the users."

"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."

More LogMeIn Central cons

"The billing team was poor when fixing their billing mistake and customer service was missing in action."

"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."

"I wish this product was tied to a Help Desk package so I could manage tickets and have an infrastructure, with this being the primary tool to troubleshoot."

"They need to combine computer and mobile end-user support to be a more streamlined experience."

"Support to remotely control more mobile devices' screens is desperately needed. It is sad to see how long this product has been out and how many phones are still not supported for, specifically, remote screen control."

"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, it's always a problem."

"The pricing, is a little on the high end but it's proven itself to be worth it for sure."

"The solution’s pricing could be improved."

More LogMeIn Rescue cons

Pricing and Cost Advice

"The solution's price is reasonable."

"The price needs improvement. It is ridiculously expensive now, and no features have really changed."

"It really is an expensive product for me."

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app. It costs me a lot of money every month at LogMeIn. "

"Pricing is a little high. They require for LogMeIn Central to go into brackets. If you go over a certain amount of PCs or servers to access, going up to the next bracket is a big jump."

"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."

"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."

"Having to spend so much money on remote access is what I feel to be a necessary evil."

More LogMeIn Central pricing and cost advice

"I did look into a couple of other products, TeamViewer in particular, at one point. The price point of Rescue, compared to some of the other things that are in the marketplace right now, is high. But it's what I would call the "Cadillac" of the industry."

"The only downside is pricing. I think each technician license is somewhere around $100 or $120 a month now. So if you have a lot of technicians, it can get expensive, for a small business."

"While LogMeIn Rescue is a great product and a leader in the industry, it's way pricey. Price is the most negative thing about LogMeIn Rescue."

"It is on the medium to high side. For us, it is worth it. For the amount of time they save us, it pretty much pays for itself."

"It's definitely worth the value."

"The rescue model is licensed by user."

"Look at the different plans they have. Do not pay for a plan you do not need."

"The pricing is worth the value."

More LogMeIn Rescue pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

Healthcare Company

Manufacturing Company

Educational Organization

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Comparisons

Kaseya VSA vs LogMeIn Central

Compared 12% of the time

Datto Remote Monitoring and Management vs LogMeIn Central

Compared 9% of the time

ConnectWise RMM vs LogMeIn Central

Compared 8% of the time

NinjaOne vs LogMeIn Central

Compared 8% of the time

Microsoft Configuration Manager vs LogMeIn Central

Compared 6% of the time

More LogMeIn Central Competitors

GoTo Resolve vs LogMeIn Rescue

Compared 14% of the time

TeamViewer Business vs LogMeIn Rescue

Compared 13% of the time

LogMeIn Pro vs LogMeIn Rescue

Compared 12% of the time

Microsoft Intune vs LogMeIn Rescue

Compared 11% of the time

ScreenConnect vs LogMeIn Rescue

Compared 7% of the time

More LogMeIn Rescue Competitors

Product Reports

Buyer's Guide

LogMeIn Central

January 2026

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Buyer's Guide

LogMeIn Rescue

January 2026

Download LogMeIn Rescue product report

Overview

LogMeIn Central enables you to effectively monitor, manage, and secure your endpoint infrastructure with a robust endpoint management feature set.

GoTo

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

GoTo

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)

Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.

Buyer's Guide

Remote Monitoring and Management (RMM)

January 2026

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Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM). Updated: January 2026.

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We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.