CA Unified Communications Monitor and New Relic are competitors in network and application performance monitoring. New Relic has the advantage with its advanced features, while CA Unified Communications Monitor is preferred for pricing and support.
Features: CA Unified Communications Monitor focuses on network performance, emphasizing voice and video metrics to ensure seamless communication quality, offers real-time monitoring for diagnosing network issues, and provides detailed traffic analysis to enhance network performance. New Relic offers comprehensive application performance management, delivers real-time data analytics for deep insights into application behavior, and provides end-to-end visibility across IT landscapes.
Room for Improvement: CA Unified Communications Monitor could enhance its real-time analytics capabilities, expand its application performance monitoring beyond communication networks, and improve integration with third-party solutions. New Relic might benefit from offering more cost-effective solutions for smaller enterprises, adding more specialized support options for communication networks, and enhancing features specifically tailored for voice and video performance.
Ease of Deployment and Customer Service: CA Unified Communications Monitor has a structured deployment process for network environments with strong specialist support. New Relic uses a cloud-based model simplifying setup and maintenance. Its customer service is noted for quick support in distributed systems, offering an edge in speed and flexibility.
Pricing and ROI: CA Unified Communications Monitor typically has a lower initial cost, providing value for organizations focused on communications networks, achieving ROI with reduced downtime and improved voice quality. New Relic can have higher upfront costs but justifies this with unmatched application insights and operational efficiency, achieving faster ROI through advanced diagnostics. Pricing is more favorable for CA Unified Communications Monitor for budget-conscious buyers, whereas New Relic offers comprehensive long-term benefits.
CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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