CA Unified Communications Monitor vs Icinga comparison

CA Unified Communications M...

Read 17 Icinga reviews

6,933 Views
5,200 Comparison Views

85% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Icinga are network monitoring and performance management products. CA Unified Communications Monitor seems to have the upper hand in providing better support and reliability, whereas Icinga's flexibility and open-source model make it appealing for customizable solutions.

Features: CA Unified Communications Monitor provides advanced analytics, real-time monitoring, and detailed performance insights to optimize network performance. Icinga offers customizable alerts, extensive integration options, and a scalable architecture, which make it flexible for various applications.

Room for Improvement: CA Unified Communications Monitor could improve in offering more affordable pricing options and expanding integration capabilities. Icinga might enhance ease of deployment, user interface complexity, and documentation clarity to improve user experience.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is known for straightforward deployment and strong customer support, ideal for organizations seeking hassle-free setup. Icinga's more complex deployment is supported by an active community, offering valuable resources for troubleshooting.

Pricing and ROI: CA Unified Communications Monitor has a higher initial setup cost but offers higher ROI with its comprehensive capabilities and reliability. Icinga's lower initial cost suits budget-conscious organizations, though customization and maintenance expenses might offset its affordability.

To learn more, read our detailed CA Unified Communications Monitor vs. Icinga Report (Updated: June 2026).

CA Unified Communications Monitor vs. Icinga

Download the complete report

Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

Icinga

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

47th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

Server Monitoring (16th), Cloud Monitoring Software (31st)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Icinga is 1.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.2%
CA Unified Communications Monitor	0.5%
Other	98.3%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

Read full review

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"We use the solution to meet the needs of the customer."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."

"We have found the solution to be stable."

"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."

"I use it for monitoring infrastructure and it was very good for that issue."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."

"I would recommend Icinga; it's an open-source solution, it's quite easy and simple to use, and checks can be run with Python code and Shell Script code."

More Icinga pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution lacks many features important to higher-level IT management and network support."

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"The user interface should be improved."

"Sometimes, it is very hard to keep an overview of what's happening."

"The connection between Icinga and Icinga Web."

"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."

"Icinga’s automation could be improved."

"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."

More Icinga cons

Pricing and Cost Advice

Information not available

"The product is inexpensive compared to other DBM products."

"It's an open-source solution."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"We're using the free version of Icinga."

"The solution is free to use."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is cheap."

"This is an open-source solution with paid support."

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

902,894 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Educational Organization

14%

Financial Services Firm

11%

Comms Service Provider

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

Comparisons

SolarWinds NPM vs CA Unified Communications Monitor

Compared 10% of the time

Zabbix vs CA Unified Communications Monitor

Compared 8% of the time

StackState vs CA Unified Communications Monitor

Compared 8% of the time

BMC TrueSight vs CA Unified Communications Monitor

Compared 6% of the time

Precisely Network Management vs CA Unified Communications Monitor

Compared 5% of the time

More CA Unified Communications Monitor Competitors

Zabbix vs Icinga

Compared 10% of the time

Checkmk vs Icinga

Compared 7% of the time

Nagios XI vs Icinga

Compared 5% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 5% of the time

LogicMonitor vs Icinga

Compared 2% of the time

More Icinga Competitors

Product Reports

CA Unified Communications Monitor vs. Ixia Hawkeye

Download CA Unified Communications Monitor product report

CA Unified Communications Monitor report

Download Icinga product report

Also Known As

CA UC Monitor

Icinga Cloud Monitoring

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Sample Customers

BBVA Compass

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

CA Unified Communications Monitor vs. Icinga