CA Unified Communications Monitor vs Zabbix comparison

CA Unified Communications M...

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95% willing to recommend

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Zabbix compete in network monitoring. Zabbix seems to have the upper hand with its robust feature set and adaptability to varied IT environments.

Features: CA Unified Communications Monitor delivers advanced analytics, real-time call monitoring, and improved communication oversight. Zabbix provides extensive network monitoring, customizable metrics, and multi-environment support, offering wide-ranging utility.

Room for Improvement: CA Unified Communications Monitor could enhance its multi-platform integration, expand analytics features, and reduce deployment time. Zabbix might benefit from simplifying its setup process, increasing customer support options, and enhancing its reporting tools.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for simple deployment and quick support, ensuring smooth integration. Zabbix presents a complicated deployment but offers robust community support and comprehensive documentation, emphasizing flexibility and available resources.

Pricing and ROI: CA Unified Communications Monitor requires a higher upfront investment but offers transparent pricing, which can lead to good ROI for communication monitoring. Zabbix provides a cost-effective option with lower initial costs, promising strong ROI due to its low ongoing expenses and extensive features.

To learn more, read our detailed CA Unified Communications Monitor vs. Zabbix Report (Updated: June 2026).

CA Unified Communications Monitor vs. Zabbix

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Helped 902,894 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

88th

Ranking in IT Infrastructure Monitoring

61st

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in IT Infrastructure Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

109

Ranking in other categories

Application Performance Monitoring (APM) and Observability (8th), Server Monitoring (1st), Cloud Monitoring Software (2nd)

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 3.9%, down from 12.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Zabbix	3.9%
CA Unified Communications Monitor	0.5%
Other	95.6%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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KamranBhatti

Network Engineer at a computer software company with 11-50 employees

Helps reduce response time but has room to improve customization complexity

We are not working on simple standalone solutions like Kaspersky DDoS Protection or Hybrid Cloud Security. Once you understand Zabbix, then it is easy to customize those web pages and graphs for our customer use. It is fully automated to your requirements. Zabbix is working fine with no issues, and I am satisfied with it. We have combined Zabbix and SolarWinds. The integration works fine, and it is easy to integrate Zabbix with the IT environment. We were trying to purchase MDR (Managed Detection and Response), but we are not working on that. I don't have real experience with MDR. We are using Falcon software for that. We are working with Falcon Complete, not with Sandbox. We are not using Kaspersky for business or cloud protection. For that, we are using Zabbix CrowdStrike Falcon Complete solution. I have given this review an overall rating of 8.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"For us, it's very key to know the voice quality of the total solution, which is based on many components across many domains."

"Good end-to-end monitoring"

"The calculations part is the most valuable."

"The initial setup was straightforward; it was easy and, with the help of suppliers, it did not take much time to deploy and was not complex."

"We like the user-interface for this solution, which makes it an easy to use tool."

"It is a good product. It is easy to integrate and use."

"One of the real benefits is the API; you can do anything with an API, it makes life much easier."

"The solution allows you to configure and customize how you want to collect information from servers or other systems."

"The best thing about Zabbix is the integration and the APIs that are included are very fast"

"The most valuable function for me is the auto-discovery of interfaces in devices. When you integrate devices into the tool, it automatically finds the interfaces, which is very helpful for my job. Integration and configuration run smoothly in my experience with Juniper and Aruba devices."

More Zabbix pros

Cons

"All the features and functions of the solution can be improved, specifically the user experience."

"The solution should have automatic baseline detection."

"The process is easy and straightforward, but the product itself is not easy to use."

"The event correlation could be better. From day one, we're using the API to create tickets for our operations, however, the correlation is not good, not there."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"I really don't like it as it generates a lot of false information."

"It could be more stable."

"The performance reporting could be improved."

"When it comes to Zabbix flow, I would not be comfortable working with Zabbix as there's a bit of a lack on the reporting and automation front."

"If anything could be improved, it would be some of the terminology that is used in the documentation."

More Zabbix cons

Pricing and Cost Advice

Information not available

"I use the tool's free version."

"I was using the free, Community Edition."

"The solution is open source so is free."

"It is free, which allows us to reduce costs."

"It is a true open-source solution, so there are no licensing costs."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"Its licensing is fair. It seems to be much cheaper than others."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Computer Software Company

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	56
Midsize Enterprise	23
Large Enterprise	35

Questions from the Community

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What is your experience regarding pricing and costs for Zabbix?

I think Zabbix is economical, whereas SolarWinds is expensive. SolarWinds has a lot of secure features, but Zabbix is providing everything free of cost. Zabbix is economical, and you can install it...

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What needs improvement with Zabbix?

I am using only Area Operations, but I don't prefer it. I installed Zabbix for the 3000 devices. Area Operations is not good.

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What is your primary use case for Zabbix?

I am still working with VMware and Area Operations, but I installed Zabbix now. I think Zabbix is better than VMware Area Operations. It's really good. I'm working with both Zabbix and VMware now.

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Comparisons

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Compared 5% of the time

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Nagios XI vs Zabbix

Compared 2% of the time

Icinga vs Zabbix

Compared 2% of the time

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Compared 2% of the time

Centreon vs Zabbix

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Product Reports

CA Unified Communications Monitor vs. Ixia Hawkeye

Download CA Unified Communications Monitor product report

CA Unified Communications Monitor report

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Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor provides real-time insight into communication networks, ensuring seamless connectivity and performance.

Designed for efficient management of unified communications, CA Unified Communications Monitor helps organizations monitor, diagnose, and manage their network and communication services efficiently. It delivers critical network visibility, allowing IT teams to quickly identify and resolve performance issues. Built with scalability in mind, it supports environments of all sizes, adapting to evolving network demands.

What are the key features of CA Unified Communications Monitor?

Real-time Monitoring: Provides live updates and dashboards for continuous network performance oversight.
Scalability: Handles growing network demands effortlessly, supporting various organization sizes.
Comprehensive Reporting: Offers detailed analytics and reporting to help in troubleshooting and performance analysis.
Custom Alerts: Configures alerts for proactive issue management, ensuring quick response to potential disruptions.

What benefits can users expect when evaluating CA Unified Communications Monitor?

Improved Network Performance: Enhances overall communication quality by addressing bottlenecks promptly.
Cost Efficiency: Reduces downtime and maintenance costs through proactive monitoring and quick issue resolution.
Enhanced User Satisfaction: Ensures a seamless user experience with consistent communication services.
Operational Agility: Adapts easily to growing network needs, supporting efficient management processes.

Industries such as finance, healthcare, and education benefit significantly from CA Unified Communications Monitor implementation. It ensures stable connections for remote consultations in healthcare, supports financial data transmission, and enables interactive learning experiences in education. By facilitating uninterrupted and high-quality communications, it directly contributes to business continuity and improved operational outcomes.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

BBVA Compass

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

CA Unified Communications Monitor vs. Zabbix