CA Unified Communications Monitor vs Zabbix comparison

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The calculations part is the most valuable."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"We are able to monitor our virtual infrastructure, virtual machines, windows servers, databases, and the network using a simple network management protocol. We are able to pull almost all the metrics that we want, receive notifications, and have them integrate with telegrams for certain devices that are critical, such as UPSs."

"It has good graphs of what is going on within the operating system.​"

"Zabbix is an excellent performance monitoring tool."

"The most valuable feature is the alert and alarm monitoring."

"Zabbix is scalable."

"It can send messages to our ticketing system."

"All the features and functions of the solution can be improved."

"The solution should have automatic baseline detection."

"The solution needs to add features for finding loopholes or problems and their root causes."

"Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features."

"One of the things we don't like is that Zabbix has a license structure with a price that is high compared to the competition. It's very high, for example, compared to something like Microsoft Teams."

"They should open an SSH session from the web interface."

"Implementing Zabbix is difficult. I've deployed many solutions over the years, and Zabbix is the hardest to implement. You have to do some development to get it to work with IBM, Micro Focus, or HP products."

"When we have a problem, we have to do a lot of research to solve it."

"My company wanted to do an exercise command to access IT from Cameroon. They wanted to access an FSS to a second host with second equipment that was on another coast but it is not possible on Zabbix to do it. They want to directly access from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In the front-end, there is no way to do that. That would be an important improvement."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"I use the tool's free version."

"Zabbix is a free solution but the support contact costs money."

"It's free software released under the GNU/GPL license."

"We purchased Zabbix for a good price, including support"

"We’re using the free version, which covers all our current needs."

"We pay the subscription for support by year."

"The tool's licensing costs are yearly."

"This solution is open-source and free to use."