CA Unified Communications Monitor vs Zabbix comparison

CA Unified Communications M...

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95% willing to recommend

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Zabbix compete in network monitoring. Zabbix seems to have the upper hand with its robust feature set and adaptability to varied IT environments.

Features: CA Unified Communications Monitor delivers advanced analytics, real-time call monitoring, and improved communication oversight. Zabbix provides extensive network monitoring, customizable metrics, and multi-environment support, offering wide-ranging utility.

Room for Improvement: CA Unified Communications Monitor could enhance its multi-platform integration, expand analytics features, and reduce deployment time. Zabbix might benefit from simplifying its setup process, increasing customer support options, and enhancing its reporting tools.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for simple deployment and quick support, ensuring smooth integration. Zabbix presents a complicated deployment but offers robust community support and comprehensive documentation, emphasizing flexibility and available resources.

Pricing and ROI: CA Unified Communications Monitor requires a higher upfront investment but offers transparent pricing, which can lead to good ROI for communication monitoring. Zabbix provides a cost-effective option with lower initial costs, promising strong ROI due to its low ongoing expenses and extensive features.

To learn more, read our detailed CA Unified Communications Monitor vs. Zabbix Report (Updated: May 2025).

CA Unified Communications Monitor vs. Zabbix

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Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

104th

Ranking in IT Infrastructure Monitoring

76th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in IT Infrastructure Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

106

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of Zabbix is 13.1%, up from 11.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution to meet the needs of the customer."

"Good end-to-end monitoring"

"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."

"Zabbix is an excellent performance monitoring tool."

"The most valuable feature is the monitoring of virtual machines."

"Zabbix is quite stable once it is set up. We haven't had any post-setup issues."

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"The solution is stable."

"The initial setup, while not simple, is easier than other products."

"We detect problems before the customer does and before it actually happens using the predictive functions in Zabbix."

More Zabbix pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"Zabbix could improve when it comes to large-scale use cases. Additionally, the inventory could be better when connecting to other solutions, such as ServiceNow. There show to be better integration with other platforms and storage."

"Zabbix technical support is sold separately."

"The integration of the product is not so easy, especially when it comes to the application database."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"The GUI could be more intuitive. Also, we'd like streaming telemetry. Zabbix might have this feature, but I haven't seen it yet. It took us a long time to get started because the documentation isn't very descriptive. We had to go through various sources like YouTube and forums to get this solution working."

"As far as improvements, sometimes I get a bit frustrated when I move from a previous version to a new one because some configuration has changed—I need to investigate the documentation to deal with some configuration. But it doesn't take much time, so it's okay."

"When it comes to troubleshooting or technical support, there is usually some time lag."

"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."

More Zabbix cons

Pricing and Cost Advice

Information not available

"This solution is open-source and free to use."

"For pricing, it's free. We don't pay anything for it. They open-source the code, and people pay for support."

"The solution is free. However, many open-sourced tools start out free but eventually start charging."

"We use the open-source version of Zabbix."

"The tool's licensing is good."

"If you have 20,000 hosts, the support costs around €95,000 for a year."

"My manager is very happy because it doesn't cost anything."

"We are using the free, open-source version."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

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Educational Organization

22%

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

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What is your experience regarding pricing and costs for Zabbix?

We didn't use the commercial version. We used the free version.

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What needs improvement with Zabbix?

I think it's the best solution for monitoring. I don't know any better.

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Product Reports

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Download CA Unified Communications Monitor product report

CA Unified Communications Monitor report

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Also Known As

CA UC Monitor

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Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Sample Customers

BBVA Compass

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

CA Unified Communications Monitor vs. Zabbix