CA Unified Communications Monitor vs Zabbix comparison

Broadcom and Zabbix are both solutions in the Network Monitoring Software category. Broadcom is ranked #95, while Zabbix is ranked #1 with an average rating of 8.7. Broadcom holds a 0.3% mindshare in NMS, compared to Zabbix’s 11.4% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 95% of Zabbix users who would recommend it.

CA Unified Communications M...

Read 2 CA Unified Communications Monitor reviews

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310 Comparison Views

50% willing to recommend

Zabbix

Read 107 Zabbix reviews

23,317 Views
14,223 Comparison Views

95% willing to recommend

CA Unified Communications M...

Zabbix

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Executive SummaryUpdated on Oct 9, 2024

CA Unified Communications Monitor and Zabbix compete in network monitoring. Zabbix seems to have the upper hand with its robust feature set and adaptability to varied IT environments.

Features: CA Unified Communications Monitor delivers advanced analytics, real-time call monitoring, and improved communication oversight. Zabbix provides extensive network monitoring, customizable metrics, and multi-environment support, offering wide-ranging utility.

Room for Improvement: CA Unified Communications Monitor could enhance its multi-platform integration, expand analytics features, and reduce deployment time. Zabbix might benefit from simplifying its setup process, increasing customer support options, and enhancing its reporting tools.

Ease of Deployment and Customer Service: CA Unified Communications Monitor is recognized for simple deployment and quick support, ensuring smooth integration. Zabbix presents a complicated deployment but offers robust community support and comprehensive documentation, emphasizing flexibility and available resources.

Pricing and ROI: CA Unified Communications Monitor requires a higher upfront investment but offers transparent pricing, which can lead to good ROI for communication monitoring. Zabbix provides a cost-effective option with lower initial costs, promising strong ROI due to its low ongoing expenses and extensive features.

To learn more, read our detailed CA Unified Communications Monitor vs. Zabbix Report (Updated: September 2025).

Buyer's Guide

CA Unified Communications Monitor vs. Zabbix

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CA Unified Communications M...

Ranking in Network Monitoring Software

95th

Ranking in IT Infrastructure Monitoring

69th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (5th)

Zabbix

Ranking in Network Monitoring Software

1st

Ranking in IT Infrastructure Monitoring

1st

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

107

Ranking in other categories

Application Performance Monitoring (APM) and Observability (9th), Server Monitoring (1st), Cloud Monitoring Software (1st)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.3%, up from 0.2% compared to the previous year. The mindshare of Zabbix is 11.4%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
Zabbix	11.4%
CA Unified Communications Monitor	0.3%
Other	88.3%

Network Monitoring Software

Featured Reviews

itarchit489981

IT Architect at a comms service provider with 10,001+ employees

Good end-to-end voice quality monitoring and offers valuable features

The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.

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B Ahmed

Manager, Information Technology Zara & Inditex at Cenomi

Enables seamless global client monitoring with reliable remote connectivity

I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Good end-to-end monitoring"

"We use the solution to meet the needs of the customer."

"It's the best solution. Great. I would rate the overall solution ten out of ten."

"SNMP monitoring, source discovery, and alert triggering are most valuable."

"The flexibility of this solution is amazing."

"It provides high scalability, alerting, notification, templating, and end-to-end security."

"The integration capabilities and APIs are the best part."

"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."

"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."

"Zabbix has high scalability. I would rate it a nine out of ten."

More Zabbix pros

Cons

"The solution should have automatic baseline detection."

"All the features and functions of the solution can be improved."

"The user web interface is a little bit too basic, we need to link Zabbix to Grafana to have more options, such as graphs and charts. The interface needs to be improved. Additionally, there could be better integration with Grafana API."

"They should open an SSH session from the web interface."

"Zabbix isn't a great tool for cloud-specific monitoring - its connection to public clouds needs to be improved. Other areas for improvement would be the lack of dashboards and integrations."

"I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana."

"An area for improvement would be the ease of doing aggregation from the value or different devices."

"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."

"There are areas of improvement. The database grows really fast. So, when you install Zabbix, you have to deal with some issues, like the database. We become pretty big very fast."

"To improve Zabbix, adding more features to support the monitoring of modern workloads like containers would be beneficial."

More Zabbix cons

Pricing and Cost Advice

Information not available

"The solution is free to use but they offer support as a paid service. If you can go read the manuals and do the fine-tuning based on your needs, you do not need to pay anything and you will have a full solution."

"This solution is completely open-source, so it is quite affordable."

"This solution is open-source and free to use."

"There is a license required for this solution and we pay annually for our license."

"It is worth every cent to pay or even study to do your own installation."

"We pay the subscription for support by year."

"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

More Zabbix pricing and cost advice

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Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

14%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	53
Midsize Enterprise	23
Large Enterprise	34

Questions from the Community

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What do you like most about Zabbix?

The template system in Zabbix is very beneficial as it saves time in configuration.

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What is your experience regarding pricing and costs for Zabbix?

If you want to save costs, you can use Zabbix.

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What needs improvement with Zabbix?

The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...

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Compared 6% of the time

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Compared 4% of the time

Centreon vs Zabbix

Compared 4% of the time

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Product Reports

Buyer's Guide

CA Unified Communications Monitor vs. Ixia Hawkeye

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CA Unified Communications Monitor report

Download CA Unified Communications Monitor product report

Buyer's Guide

Zabbix

October 2025

Download Zabbix product report

Also Known As

CA UC Monitor

No data available

Overview

CA Unified Communications Monitor is a unified communications monitoring solution that evaluates and reports on the network’s support of real-time applications in multi-vendor environments, so that Network Administrators can optimize the network’s quality of service and end user experience.

Broadcom

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations ensure the availability and performance of their IT infrastructure.

Zabbix

Sample Customers

BBVA Compass

1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba

Buyer's Guide

CA Unified Communications Monitor vs. Zabbix

September 2025

Free Report: CA Unified Communications Monitor vs. Zabbix

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