We performed a comparison between BMC Helix Discovery and IBM Maximo based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It is a scalable solution."
"It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"The data models are the most useful aspect of the solution."
"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"The most valuable feature is the automated service mapping."
"Weekly reports to management really make our life simple."
"The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added. There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet."
"IBM Maximo is the best software for assets management."
"Its capabilities let us organize our work."
"Reliable, very configurable, and it's all integrated in the same database."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"Work order management and scalability enables the businesses' needs to be met."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"We were able to scale perfectly."
"Management of its own application infrastructure and integrations with other BMC tools."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"There is still room for improvement in terms of stability."
"The improvement which we require is to delete the Internet service. Till some of the features are coming, like, internally side. If you are taking one server to model, there are a lot of usages like three structures per diagram is coming, and we have to do the man lot of manual work. Instead of that, whatever our requirement, we should be able to provide the servers and get the structure. So this is what we want to implement with such data."
"We would like updates more often."
"The monitoring tools could be more stable."
"The license model could be more flexible and cheaper pricing."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"There are always ways to improve and make things better."
"Coding can be complex when customization is required."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"The interface is not very easy or user-friendly and is in need of improvement."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
BMC Helix Discovery is ranked 2nd in IT Asset Management with 19 reviews while IBM Maximo is ranked 1st in Enterprise Asset Management with 23 reviews. BMC Helix Discovery is rated 8.4, while IBM Maximo is rated 8.0. The top reviewer of BMC Helix Discovery writes "Very stable, fast, and powerful with valuable inventory management features". On the other hand, the top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". BMC Helix Discovery is most compared with ServiceNow, BMC Remedy , Device42, ServiceNow Discovery and Qualys VMDR, whereas IBM Maximo is most compared with ServiceNow, NetSuite ERP, JIRA Service Management, ABB Ability Asset Suite EAM and IFS Cloud Platform.
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