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IBM Maximo vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Billing Software (4th)
IFS Cloud Platform
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
CRM (20th), Customer Experience Management (7th), Field Service Management (1st), Help Desk Software (12th), ERP (13th), Activity Based Costing Software (7th), Local Government CRM (8th), IT Asset Management (10th), IT Service Management (ITSM) (11th), License Management (2nd)
 

Mindshare comparison

As of July 2025, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 25.7%, down from 27.0% compared to the previous year. The mindshare of IFS Cloud Platform is 8.6%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Brendan Fisher - PeerSpot reviewer
Robust, customizable, and modern
IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides great flexibility."
"Has a powerful audit combination that helps achieve high accuracy."
"The most powerful features are the database and integration with CMDB."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"Work order management and scalability enables the businesses' needs to be met."
"The most valuable feature is the ability to correct maintenance."
"The most valuable feature is asset management maintenance as well as asset management overall."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience."
"IFS has been completely rebuilt, modernized, and cloud-based so we don't need bulky software installations."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"We could quickly understand what was going on and what the customer wanted to do."
 

Cons

"Although you can create notifications with Maximo, the configuration and options could be improved."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"Coding can be complex when customization is required."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"Customization needs to be improved."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."
"There should be some improvements in the predefined templates in IFS Applications."
"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."
"There are certain digital features that need to be incorporated, such as IOP."
"It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."
 

Pricing and Cost Advice

"IBM Maximo offers a licensing application, and you have to comply with the license."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"$USD700 per agent user."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"The price of IBM Maximo could reduce, it is expensive."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"There's an additional yearly cost for support."
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
"IFS Applications is expensive software, but it's on par with SAP and Oracle. It's for large enterprises and government entities and not for small and medium-sized enterprises. They have one licensing model, but if you want to have a module-specific license, they provide component-based licenses. Unlike SAP and Oracle, it doesn't have different levels of licensing. It's one level of licensing."
"We pay for a license to use the solution, which is not very expensive."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."
"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
12%
Energy/Utilities Company
11%
Computer Software Company
9%
Computer Software Company
20%
Manufacturing Company
10%
Energy/Utilities Company
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...
 

Also Known As

Maximo
IFS Applications, Assyst, IFS Cloud
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about IBM Maximo vs. IFS Cloud Platform and other solutions. Updated: July 2025.
862,452 professionals have used our research since 2012.