We performed a comparison between IBM Maximo and IFS Cloud Platform based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most powerful features are the database and integration with CMDB."
"It is configurable, where you can add extra fields to screens and to the database."
"We were able to scale perfectly."
"Work order management and scalability enables the businesses' needs to be met."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"The incident management feature is good because it allows you to keep track of and classify issues."
"IBM Maximo is the best software for assets management."
"The ability to configure and integrate it with other solutions for ERP."
"IFS Applications is an all-in-one solution for finance, accounting, and production."
"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."
"The solution overall is very versatile and flexible, especially compared to other products."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"Individual user profiles that can be configured as templates to minimize data entry."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"Feature-wise, I like the way it provides inventory details...It is a stable solution."
"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"You can get lost using the application"
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"Aspects of HR and payroll could be better."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"Customization needs to be improved."
"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects."
"IFS Applications is not robust enough to handle high-volume transactions, so it's not suitable for larger enterprises."
IBM Maximo is ranked 1st in Enterprise Asset Management with 23 reviews while IFS Cloud Platform is ranked 2nd in Enterprise Asset Management with 29 reviews. IBM Maximo is rated 8.0, while IFS Cloud Platform is rated 7.8. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". IBM Maximo is most compared with ServiceNow, NetSuite ERP, JIRA Service Management, ABB Ability Asset Suite EAM and Oracle Enterprise Asset Management, whereas IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and ServiceNow. See our IBM Maximo vs. IFS Cloud Platform report.
See our list of best Enterprise Asset Management vendors.
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