There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, anything that comes into the asset, we use IBM Maximo. Customers are basically more looking towards IBM Maximo for optimizing their assets and doing the asset inventory and anything that is related to asset, asset depreciation, anything that comes into the asset management, the customer is willing to go for IBM Maximo.
Développement Fullstack at a computer software company with 1,001-5,000 employees
Real User
Top 20
Jan 12, 2026
My main use case for IBM Maximo is as a technical consultant, so I help companies to use IBM Maximo. A quick, specific example of how I've helped a company use IBM Maximo is that it is quite generic, so we help companies to add customization in workflow processes, for example, organization and how to use the asset or location application. In addition to my main use case, I do install IBM Maximo environment for the clients.
Director at a non-tech company with 10,001+ employees
Real User
Top 20
Jan 12, 2026
I am using IBM Maximo for asset management and work management. As part of the asset tracking, the work and maintenance regimes occur on the asset, and as part of that, the asset gets tracked. Asset tracking and predictive maintenance are all part of the standard asset management capability.
I worked with IBM Maximo during an IT consulting engagement for a large asset-intensive organization in the utilities and energy sector, where the client's needs required a centralized platform to manage physical assets, maintenance operations, and work orders across multiple sites. IBM Maximo was implemented to support asset lifecycle management, preventive and corrective maintenance, and integration with ERP and IoT data sources. The solution was deployed in a cloud environment serving multiple operational teams. I used IBM Maximo asset register as an asset registry and lifecycle tracking. I configured IBM Maximo to create a single, centralized asset registry for critical equipment, such as transformers, pumps, and production machinery, consolidating data previously spread across spreadsheets and legacy systems. Each asset was tracked across its full lifecycle: installation, operation, maintenance history, and decommissioning. IBM Maximo was configured to manage time-based and usage-based preventive maintenance plans where maintenance activities were automatically generated based on operating hours, calendar schedules, and asset criticality, which reduced missed maintenance and improved overall asset reliability.
My main use case for IBM Maximo is asset management in plants. A specific example of how I use IBM Maximo for asset management in plants is that we use the asset management tool for tracking asset location and maintenance of assets, timely maintenance, preventive maintenance, and condition monitoring. We use it for multiple purposes, including purchasing tools, assets, and spare parts. We assign assets to a location so that we can track their location. We create work orders based on asset failures so that technicians can work on fixing the assets. The time is tracked for the number of hours the technician worked on a work order. I have preventive maintenance, which can be done using frequency based on the time period or based on meter readings of the assets. If there is a problem, then a work order is created automatically so that it will reduce asset downtime and asset failure.
My main use case for IBM Maximo is managing maintenance. I used it first as an end user, and later joined the implementation team. Now I'm administrating and implementing IBM Maximo. The transition for me moving from using IBM Maximo for maintenance to actually implementing and administering it changed significantly since I have more access. I have a bigger overview vision. Instead of asking for requirements, I'm now implementing them. I'm seeing more benefits and understanding the problems that may affect from a request or a change request.
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo, we were able to input the pole information for different poles and lighting, not only for us as power technologists to know what needed to be placed on a pole but also for the linemen in the field. It provided an easy way to share information with them, ensuring they were aware of our actions. Likewise, we could understand their activities and use of different tools.
I usually sell this solution to customers with equipment that requires asset management and maintenance. Maximo enables them to schedule maintenance reliably and on time. I'm the company co-founder and we are resellers and implementers of various solutions.
Manager OSS & System Admin at a comms service provider with 1,001-5,000 employees
Vendor
Sep 20, 2022
We are a telco provider in Pakistan with a customer base of around 75 million. We use this solution for incident management, port management, and problem management across various functions. We use it for process digitization across different areas, mainly within our technology but also outside. We are IBM customers and I'm a system admin.
Maximo - Technical Consultant/Architect/Analyst at a government with 501-1,000 employees
Real User
Jan 14, 2022
I am a consultant. I make use of everything. I was a consultant, and I worked for a variety of companies who were asking for different things to be done, and I did everything, for them. I can't say that there is something, that I didn't do. I was also traveling to the US, and working for IBM in the US.
We developed our own manufacturing distribution system and management system. We also have experience with AI and machine learning. So, you can imagine, as a company with a manufacturing distribution system and with an asset management system in place, we are very thankful to have IBM integrated with our own Legacy, cloud-based system. We have big customers around the world and we integrate them with many solutions, including IBM Maximo. We mostly integrate with anything manufacturing related, but we also work closely within administration and banking. So, we have to know these solutions, inside and out, in order to properly integrate them and keep our customers satisfied. We use IBM Maximo to enhance an asset's lifecycle in an attempt to get the most out of it, but of course, it depends on what you're doing. If you run a bank, you're going to want to maintain certain assets. If you have an inductive environment, then your main assets will often be your greatest concern. So, it all depends on what you're going to use it for, but, at the end of the day, our primary use case is to enhance the lifecycle of the asset we're using. By enhancing an asset's lifecycle, you're maintaining the term and reducing costs. You can control your work team, but you can't control their skill level; everything that is good revolves around the lifecycle of an element, even if we're talking in terms relating directly to economic gains.
Manager OSS & System Admin at a comms service provider with 1,001-5,000 employees
Vendor
Aug 2, 2020
We are using IBM Maximo as a service desk. It is primarily used for incident management but also covers service request management, asset management, and other areas.
Implemenation Specialist at a engineering company with 10,001+ employees
Real User
Top 20
Jul 4, 2018
We have fully used Maximo for maintenance and inventory and purchasing management to manage cement factory operations and maintenance for more than 11 years. We have implemented Maximo at seven sites and are still adding sites. All our sites are hosted in one environment using multi-organization and multi-site configurations. We integrate Maximo with a financial system (Navision), and we built dashboards on top of the Maximo database using its business intelligence tool. We have upgraded Maximo twice: once from 6.4 to 7.5, and more recently, from 7.5 to 7.6.
IBM Maximo offers advanced asset management with preventive maintenance, asset tracking, and integration capabilities. Its flexibility boosts efficiency and reduces downtime.Known for its robust asset lifecycle management, IBM Maximo integrates with financial platforms and IoT data sources. It supports maintenance management, process digitization, and inventory purchasing, proving ideal for industries like manufacturing and energy. Users find its predictive maintenance and central asset...
There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, anything that comes into the asset, we use IBM Maximo. Customers are basically more looking towards IBM Maximo for optimizing their assets and doing the asset inventory and anything that is related to asset, asset depreciation, anything that comes into the asset management, the customer is willing to go for IBM Maximo.
We are reselling IBM Maximo as well. I find the automation products to be the most valuable features.
My main use case for IBM Maximo is as a technical consultant, so I help companies to use IBM Maximo. A quick, specific example of how I've helped a company use IBM Maximo is that it is quite generic, so we help companies to add customization in workflow processes, for example, organization and how to use the asset or location application. In addition to my main use case, I do install IBM Maximo environment for the clients.
I am using IBM Maximo for asset management and work management. As part of the asset tracking, the work and maintenance regimes occur on the asset, and as part of that, the asset gets tracked. Asset tracking and predictive maintenance are all part of the standard asset management capability.
I worked with IBM Maximo during an IT consulting engagement for a large asset-intensive organization in the utilities and energy sector, where the client's needs required a centralized platform to manage physical assets, maintenance operations, and work orders across multiple sites. IBM Maximo was implemented to support asset lifecycle management, preventive and corrective maintenance, and integration with ERP and IoT data sources. The solution was deployed in a cloud environment serving multiple operational teams. I used IBM Maximo asset register as an asset registry and lifecycle tracking. I configured IBM Maximo to create a single, centralized asset registry for critical equipment, such as transformers, pumps, and production machinery, consolidating data previously spread across spreadsheets and legacy systems. Each asset was tracked across its full lifecycle: installation, operation, maintenance history, and decommissioning. IBM Maximo was configured to manage time-based and usage-based preventive maintenance plans where maintenance activities were automatically generated based on operating hours, calendar schedules, and asset criticality, which reduced missed maintenance and improved overall asset reliability.
My main use case for IBM Maximo is asset management in plants. A specific example of how I use IBM Maximo for asset management in plants is that we use the asset management tool for tracking asset location and maintenance of assets, timely maintenance, preventive maintenance, and condition monitoring. We use it for multiple purposes, including purchasing tools, assets, and spare parts. We assign assets to a location so that we can track their location. We create work orders based on asset failures so that technicians can work on fixing the assets. The time is tracked for the number of hours the technician worked on a work order. I have preventive maintenance, which can be done using frequency based on the time period or based on meter readings of the assets. If there is a problem, then a work order is created automatically so that it will reduce asset downtime and asset failure.
My main use case for IBM Maximo is managing maintenance. I used it first as an end user, and later joined the implementation team. Now I'm administrating and implementing IBM Maximo. The transition for me moving from using IBM Maximo for maintenance to actually implementing and administering it changed significantly since I have more access. I have a bigger overview vision. Instead of asking for requirements, I'm now implementing them. I'm seeing more benefits and understanding the problems that may affect from a request or a change request.
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo, we were able to input the pole information for different poles and lighting, not only for us as power technologists to know what needed to be placed on a pole but also for the linemen in the field. It provided an easy way to share information with them, ensuring they were aware of our actions. Likewise, we could understand their activities and use of different tools.
The solution is used for a variety of industries like manufacturing, pharmaceuticals, and transportation.
I usually sell this solution to customers with equipment that requires asset management and maintenance. Maximo enables them to schedule maintenance reliably and on time. I'm the company co-founder and we are resellers and implementers of various solutions.
We are a telco provider in Pakistan with a customer base of around 75 million. We use this solution for incident management, port management, and problem management across various functions. We use it for process digitization across different areas, mainly within our technology but also outside. We are IBM customers and I'm a system admin.
IBM Maximo is used across the organization for purchasing inventory service management.
I am a consultant. I make use of everything. I was a consultant, and I worked for a variety of companies who were asking for different things to be done, and I did everything, for them. I can't say that there is something, that I didn't do. I was also traveling to the US, and working for IBM in the US.
Our clients use it for various use cases, but most of them are around either service activation or asset management.
I use IBM Maximo for work and asset management.
We developed our own manufacturing distribution system and management system. We also have experience with AI and machine learning. So, you can imagine, as a company with a manufacturing distribution system and with an asset management system in place, we are very thankful to have IBM integrated with our own Legacy, cloud-based system. We have big customers around the world and we integrate them with many solutions, including IBM Maximo. We mostly integrate with anything manufacturing related, but we also work closely within administration and banking. So, we have to know these solutions, inside and out, in order to properly integrate them and keep our customers satisfied. We use IBM Maximo to enhance an asset's lifecycle in an attempt to get the most out of it, but of course, it depends on what you're doing. If you run a bank, you're going to want to maintain certain assets. If you have an inductive environment, then your main assets will often be your greatest concern. So, it all depends on what you're going to use it for, but, at the end of the day, our primary use case is to enhance the lifecycle of the asset we're using. By enhancing an asset's lifecycle, you're maintaining the term and reducing costs. You can control your work team, but you can't control their skill level; everything that is good revolves around the lifecycle of an element, even if we're talking in terms relating directly to economic gains.
We are using IBM Maximo as a service desk. It is primarily used for incident management but also covers service request management, asset management, and other areas.
Our primary use is logging our help desk requests. It is essential for incident management and request management.
We have fully used Maximo for maintenance and inventory and purchasing management to manage cement factory operations and maintenance for more than 11 years. We have implemented Maximo at seven sites and are still adding sites. All our sites are hosted in one environment using multi-organization and multi-site configurations. We integrate Maximo with a financial system (Navision), and we built dashboards on top of the Maximo database using its business intelligence tool. We have upgraded Maximo twice: once from 6.4 to 7.5, and more recently, from 7.5 to 7.6.
The main use is help desk. But we also use it for asset management, catalog offering, and CNDB.