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IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
29
Ranking in other categories
Billing Software (5th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (16th), ERP (13th), Local Government CRM (5th), Product Configuration and Quoting (7th), Warehouse Management (4th), Cloud HCM (6th), Financial Close Software (8th)
 

Mindshare comparison

As of February 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 15.4%, down from 27.8% compared to the previous year. The mindshare of Infor CloudSuite is 6.3%, up from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
IBM Maximo15.4%
Infor CloudSuite6.3%
Other78.3%
Enterprise Asset Management (EAM)
 

Featured Reviews

DM
Maximo Developer at Volvo Cars
Centralized asset tracking has reduced paperwork and now improves maintenance efficiency
The best features IBM Maximo offers are that it is a comprehensive tool where we can get the purchasing of assets or spare parts in the same application. The reports are also very good. Additionally, the barcodes are valuable. We can print barcodes for all things we need. The UI also has a very strong appearance. We use the reporting feature very often. We have multiple reports, not just one. For each module, there are multiple reports and we can customize the reports based on our needs. For example, for a work order, we can print a report which gives all the details so that it is easy to carry out the steps required to fix the issue. There are also barcodes for items which we can paste on a bin or the item so it can be scanned with a barcode scanner, which is very easy. IBM Maximo has positively impacted my organization because it reduced a lot of time and has saved a lot of cost. For example, prior to IBM Maximo, we were doing only paperwork. Now that we have IBM Maximo in place, it is useful for tracking all assets and everything in a single solution with no data loss. Previously, multiple people handled this work, but now very few people do. This has helped us significantly.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Preventive maintenance management."
"Reliable, very configurable, and it's all integrated in the same database."
"The ability to configure and integrate it with other solutions for ERP."
"It is configurable, where you can add extra fields to screens and to the database."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"IBM Maximo is the best software for assets management."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"The most powerful features are the database and integration with CMDB."
"It is a scalable solution."
"The customization capabilities of CloudSuite Industrial are also there."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"It is a complete wave management system to increase processing efficiency."
"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
 

Cons

"The pricing model of the solution has room for improvement as well as the after-sales support."
"Vendor management needs enhancement."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"Initial setup is a longer process because Maximo is bigger and has more processes."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"Revision management of file attachments."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"They could include marketing automation for the product."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"The price of the solution is not good."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
 

Pricing and Cost Advice

"IBM Maximo offers a licensing application, and you have to comply with the license."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"$USD700 per agent user."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"The price of IBM Maximo could reduce, it is expensive."
"I feel it is not very cheap, very economical but also not very expensive."
"The product is expensive. I rate the pricing a five out of ten."
"It is a cost-effective solution."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Government
12%
Energy/Utilities Company
7%
Computer Software Company
7%
Manufacturing Company
14%
Healthcare Company
8%
University
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise19
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise10
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
IBM Maximo can be improved by providing developers with more documentation. I think IBM lacks a lot of documentation and hopefully the community who uses IBM Maximo can help if other developers hav...
What is your primary use case for IBM Maximo?
My main use case for IBM Maximo is as a technical consultant, so I help companies to use IBM Maximo. A quick, specific example of how I've helped a company use IBM Maximo is that it is quite generi...
What advice do you have for others considering IBM Maximo?
IBM Maximo in their last version includes mobility functionalities which can use the offline mode for technicians that do not have internet connection, and that is really helpful for them. Addition...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: February 2026.
881,455 professionals have used our research since 2012.