IBM Maximo vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Billing Software (2nd)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
8.0
Number of Reviews
13
Ranking in other categories
CRM (18th), ERP (14th), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (2nd)
 

Mindshare comparison

As of June 2024, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 31.7%, up from 27.6% compared to the previous year. The mindshare of Infor CloudSuite is 12.2%, up from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
Unique Categories:
Billing Software
17.2%
CRM
0.6%
ERP
1.4%
 

Featured Reviews

AnilBhagwatsaran - PeerSpot reviewer
Jul 7, 2022
Useful modules, robust, and good support
IBM Maximo is used across the organization for purchasing inventory service management IBM Maximo has improved our organization because we have been able to reduce printed paper by using the application. We have handheld devices and the information being sent is via email saving us money. The…
SS
Nov 30, 2023
Reliable solution for Enterprises’ ERP requirements
We are using the solution due to our global network, where one of our partners has successfully implemented it. They encouraged us to implement the same solution locally. The solution is particularly effective for ERP, covering aspects such as finance, accounting, and supply chain. It aligns well…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to configure and integrate it with other solutions for ERP."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"The most valuable feature is asset management maintenance as well as asset management overall."
"Preventive maintenance management."
"The most valuable features are the ability to create work orders and preventative maintenance."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"​Maximo is very stable. We really do not have problem with stability.​"
"The product's most valuable feature is production planning. It is one of the core features."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"It is a scalable solution."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The customization capabilities of CloudSuite Industrial are also there."
"It is a complete wave management system to increase processing efficiency."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
 

Cons

"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"The pricing model of the solution has room for improvement as well as the after-sales support."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"Coding can be complex when customization is required."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"The platform's distribution features need enhancement."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"It takes time to properly learn what the product can do."
"Pricing is always an area where there is room for improvement."
"They could include marketing automation for the product."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"IBM Maximo offers a licensing application, and you have to comply with the license."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"It is a cost-effective solution."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The platform's pricing depends on the specific number of users."
"For on-premise installations, the licensing is yearly."
"The product is expensive. I rate the pricing a five out of ten."
"The pricing is not built on a standard model."
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Top Industries

By visitors reading reviews
Educational Organization
33%
Computer Software Company
8%
Energy/Utilities Company
8%
Government
7%
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

Maximo
SyteLine
 

Learn More

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Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo vs. Infor CloudSuite and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.