IT Director at a tech services company with 1-10 employees
Real User
Apr 16, 2024
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way.
Soo at a manufacturing company with 10,001+ employees
Real User
Mar 13, 2024
The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information.
BMC Remedy Consultant at a tech services company with 1-10 employees
Real User
Jul 12, 2023
The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added.
There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet.
BMC Helix Discovery offers a unique blend of data modeling, ITSM integration, AI-driven mapping, and robust security, providing effective visibility and management over IT assets, both in cloud and on-premises environments.BMC Helix Discovery is renowned for its ability to enhance IT asset visibility by utilizing dynamic service models and providing comprehensive infrastructure insights. It simplifies deployment through its agentless setup and integrates effortlessly with ITSM solutions. The...
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between services, it learns how it works. So, it learns to predict when a problem is going to happen. It becomes predictive in an autonomous way.
The tool's accuracy of the results we receive looks promising in general. Its values are more than 95 percent accurate compared to other clients or different tools. I would say that Discovery offers a valuable mechanism to discover information.
It is a stable solution. The stability is okay.
BMC Helix Discovery is very intuitive.
The most valuable feature is Windows proxy. We now need to install an additional link proxy server in Windows. The proxy is available as an outpost in the Elastic store. That is the advanced feature is added.
There are many other features which can be used once we discover them. One time I was scanning the servers and all, going to data from additional based on the additional features, including advanced data like score upper display data successfully discover servers. There are many things good things that can be implemented using it while we haven’t installed those yet.
It is a scalable solution.
The most valuable feature of the solution is its application dependency mapping.
The solution is very stable and powerful.
Weekly reports to management really make our life simple.
The solution is definitely useful.
The most valuable feature of BMC Helix Discovery is it operates well. It is well known and has gained recognition for its software.
The most valuable feature is the automated service mapping.
A valuable feature concerns the ability to integrate with different solutions.
BMC provides great support. As managed service support, they are gold.
The data models are the most useful aspect of the solution.
It is agentless, which means you don't have to install anything on all the different pieces of hardware that you are looking to discover.