We performed a comparison between BigFix and BMC TrueSight Server Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable feature is Autopilot."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"Users can make screenshots, and devices only need the minimal version of iOS."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"It is a stable solution."
"The most valuable feature is the patching."
"It's easy to use, not complicated."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"It has plugins development options, which are great."
"BigFix is easy to use."
"BigFix technical support is good."
"Servers are patched more consistently than they have been previously."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Technical support is good."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The best feature of the solution is patch automation."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Can standardize patching and deployments across affiliates."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"The solution requires Mac support."
"Integration with Mac devices requires some improvement."
"There can be more logs. I do not have any other requirements."
"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"I would like to see more custom content."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"Its pricing should be improved. It is too costly."
"The remote software installation could be better."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The solution’s pricing could be improved."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"There is no other functionality available to patch the containers that we need to include."
"Needs more use cases into compliance management and the remediation process."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"I would like to see more container integration in the next release of this solution."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
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BigFix is ranked 5th in Configuration Management with 91 reviews while BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews. BigFix is rated 8.6, while BMC TrueSight Server Automation is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC TrueSight Server Automation writes "Easy to deploy, automatic patching, and scalable". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and Microsoft Defender for Endpoint, whereas BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM. See our BMC TrueSight Server Automation vs. BigFix report.
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