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BigFix vs Microsoft Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
286
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Configuration Management
6th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Endpoint Protection Platform (EPP) (23rd), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Microsoft Configuration Man...
Ranking in Configuration Management
4th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
82
Ranking in other categories
Server Monitoring (7th), Patch Management (1st)
 

Mindshare comparison

As of July 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.2%, up from 9.7% compared to the previous year. The mindshare of BigFix is 9.1%, up from 7.9% compared to the previous year. The mindshare of Microsoft Configuration Manager is 11.9%, down from 13.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Q&A Highlights

reviewer1603851 - PeerSpot reviewer
Nov 23, 2021
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have one MDM that works with Windows, iOS, and Android."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"One of the main features of the solution is it allows the management of many devices in different ways."
"The technical support of Microsoft Intune is good."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The ability to deploy patches and automate software deployments to end-user devices is very useful."
"It is more efficient to have one solution rather than having security parts spread across three, four, or five solutions."
"The most valuable includes managing everything from a single console."
"It is user-friendly."
"The patch management and the BigFix Inventory have been the most valuable features."
"BigFix technical support is good."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"Vulnerability scanning and patch automation."
"I find the product valuable for deployment recovery and it has done much more than that."
"It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy."
"It's a stable product."
"Provides great insight into the functionalities of the data scope."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"The solution effectively handles inventory management, deployment, and reporting."
"The initial setup is straightforward and not too complicated."
"The product is suitable for our size, handling 800 devices."
 

Cons

"I think there should be a better tracking of the cell phones used on the Intune."
"The reporting needs to be a bit more interactive."
"It needs certificate provisioning for S/MIME purposes."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"There are a couple of issues with stability."
"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."
"I want more secure, reliable, and efficient security policies."
"I assess the stability of the product as low. I have faced downtime crashes and performance issues with Microsoft Intune."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
"In-place and OS upgrades can be improved."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"It can be improved speed-wise. They can make it a little bit light. If you do any query for servers in bulk, it can take some time. Similarly, creating a job can take some time."
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"I currently need to increase my compliance level in the patching processes which this solution could improve on."
"Microsoft should extend support for additional platforms."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"Could do with some cosmetic improvements on the user interface."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"There is no asset management package included."
 

Pricing and Cost Advice

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"Intune is included with our F3 and E5 licenses."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"I rate Intune five out of 10 for pricing. It's expensive."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"The pricing is good because customers are not complaining about it."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"We have a subscription-based contract with BigFix."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is reasonable, but our customers find it expensive."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"I would rate the cost as eight out of ten."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
"There is not a license needed to use the solution."
"The price could be better."
"The price of SCCM depends on the size of the organization. The price is competitive."
"The licensing is good because they have various options, depending on what you are looking for."
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Answers from the Community

reviewer1603851 - PeerSpot reviewer
Nov 23, 2021
Nov 23, 2021
SCCM is very robust but you need more time and people to manage it. For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage. Kumar.
2 out of 5 answers
KM
Jun 18, 2021
SCCM is very robust but you need more time and people to manage it.  For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage. Kumar.
MW
Jun 21, 2021
Hi Ihsan,  Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).  https://www.itcentralstation.c... Thank you. 
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
12%
Government
11%
Computer Software Company
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about BigFix vs. Microsoft Configuration Manager and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.