BigFix and Red Hat Ansible Automation Platform are popular solutions for IT automation and management. Red Hat Ansible Automation Platform has the upper hand, particularly due to its strong integration and scalability features.
Features: BigFix users highlight robust endpoint management, detailed monitoring, and high visibility across all devices. Red Hat Ansible Automation Platform users value seamless integration, advanced scalability options, and strong integration capabilities.
Room for Improvement: BigFix users note a need for a more intuitive configuration process, improved patch management, and enhanced configurations. Red Hat Ansible Automation Platform users recommend clearer documentation, more user-friendly orchestration tools, and better documentation.
Ease of Deployment and Customer Service: BigFix users report satisfaction with its deployment model but encounter issues with complex configurations. Customer service is responsive and knowledgeable. Red Hat Ansible Automation Platform users find the deployment process straightforward with extensive documentation and community support. Customer service is also positively reviewed.
Pricing and ROI: BigFix users consider it costly but justify the price with extensive features and strong ROI. Red Hat Ansible Automation Platform is praised for competitive pricing and quick ROI, noted as cost-effective in scaling operations.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
The Ansible sales and technical support services need significant improvement.
I have not escalated any questions to the Red Hat support team regarding Red Hat Ansible Automation Platform, as their modules are professional and complete.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
BigFix requires some minimum configuration requirements.
Ansible can face scalability issues, such as limitations when trying to scale up infrastructure.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
The stability of Red Hat Ansible Automation Platform is excellent, deserving a 10 out of 10 rating.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
The dashboarding capabilities should be improved by bringing CMP (Cloud Management Platform) into Red Hat Ansible Automation Platform.
Red Hat Ansible Automation Platform could improve by creating modules for upcoming AI and ML tech stacks.
More library support for microservices architecture and Kubernetes would be helpful.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
The pricing is high, and since I'm not using all functionalities, it would be better if the price depended on the functionalities used.
The cost of combining Red Hat Developer Hub and Ansible is extremely high, which presents a significant challenge with the Red Hat product.
It is free and open-source for testing or small labs.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
The agentless architecture of Red Hat Ansible Automation Platform, using the SSH key, makes it passwordless and allows us to push configurations with one click, creating a major advantage.
The automation capabilities streamline deployment processes, providing reliability and reducing manual intervention and errors.
It makes it simple to develop Ansible playbooks and roles, which aids in simplifying my daily administrative tasks.
Product | Market Share (%) |
---|---|
Red Hat Ansible Automation Platform | 16.1% |
Microsoft Intune | 9.4% |
BigFix | 8.3% |
Other | 66.2% |
Company Size | Count |
---|---|
Small Business | 116 |
Midsize Enterprise | 45 |
Large Enterprise | 151 |
Company Size | Count |
---|---|
Small Business | 30 |
Midsize Enterprise | 12 |
Large Enterprise | 66 |
Company Size | Count |
---|---|
Small Business | 24 |
Midsize Enterprise | 8 |
Large Enterprise | 48 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
Red Hat Ansible Automation Platform is a powerful network automation solution that allows organizations to handle every aspect of their application launch process within a single product. It enables users to share their automations so that teams within an organization can collaborate on various projects with ease. Ansible Automation Platform is designed to be used by all employees involved in the network automation process.
Red Hat Ansible Automation Platform Benefits
Some of the ways that organizations can benefit by choosing to deploy Red Hat Ansible Automation Platform include:
Red Hat Ansible Automation Platform Features
Reviews from Real Users
Red Hat Ansible Automation Platform is a highly effective solution that stands out when compared to many of its competitors. Two major advantages it offers are its automation manager and its comprehensive centralized GUI-based management interface.
MD J., a solution architect at STBL, says, “The automation manager is very good and makes things easier for customers with multi-cloud platforms.”
Aankit G., a Consultant at Pi DATACENTERS, writes, “We like the GUI-based interface for the tower. Before, we only had a command-line interface to run all the Ansible tasks. Now, the Ansible tower provides the complete GUI functionality to run, manage, and create the templates and the Ansible jobs. This includes the code and YAML file we can create. The GUI interface is the added advantage of this solution, including some integration with the different plugins.”
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