


Chef and BMC TrueSight Server Automation are two prominent solutions competing in the server automation market. Chef seems to have the upper hand due to its better support and easier setup, though BMC TrueSight is valued for its extensive features.
Features: Chef users appreciate its powerful automation capabilities and integration with various development tools, along with its flexibility in configuration management. BMC TrueSight Server Automation is valued for its extensive feature set, including compliance management, vulnerability remediation, and comprehensive server lifecycle management.
Room for Improvement: Chef needs better documentation, improved GUI performance, and more robust security features. BMC TrueSight Server Automation could improve its intuitiveness, enhance its reporting tools, and simplify its user interface.
Ease of Deployment and Customer Service: Chef is praised for straightforward deployment and strong customer support, making the setup process highly efficient. BMC TrueSight Server Automation has a more complex deployment process but provides detailed documentation and a responsive support team.
Pricing and ROI: Chef is often seen as more cost-effective, providing quicker ROI due to lower setup costs and flexible licensing options. BMC TrueSight Server Automation has a higher initial setup cost but justifies this with extensive features and long-term benefits, making it a worthwhile investment for larger enterprises.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
The return has been far more hours saved than spent.
We have seen significant improvement in the time and the way we make changes to the infrastructure.
I have seen a return on investment with Chef because we definitely need fewer employees to manage infrastructure.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
We usually work with the Chef teams and community support, who are always willing to assist.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
We leverage both to achieve the best option possible for scaling.
Chef's scalability is evident as the public sector organization I work at serves a population of 5 million, and we have had no problems with scaling.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
Microsoft Intune has been very stable.
It is a good tool to work with, offering a strong developer experience and community support.
Chef is stable.
In my experience, Chef is quite stable most of the time.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
On support, I think there should be more focus on how we can achieve AI automations in answering questions for beginners and addressing deep concerns without general manual management.
To improve Chef, making an interface with another language such as Python or Java that is well understood, as capable as Ruby, and even more widely adopted would demystify it a bit.
The learning curve is steep due to Chef's Ruby-based DSL and the complex components of cookbooks and recipes, which can be challenging for new users, especially those without programming backgrounds.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
Licensing looks reasonable compared to the manual work of managing whole data centers with even 10,000 servers.
My experience with pricing, setup cost, and licensing is that we sidestepped it by using Cinc because none of the functionality that is exclusive to the paid version was actually in use in the organization.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team.
Security is a key aspect that Chef can automate, monitor new features that are available, and even do patches without you getting involved.
When you have infrastructure as code and you already have everything apart from the environment-specific config, which you can specify in variables, then it is not only more repeatable and reliable, it is faster.
Using Chef for automating infrastructure and applications in my organization has helped us reduce manual tasks by more than forty percent, thereby saving significant revenue for the client.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 6.9% |
| Chef | 3.4% |
| BMC TrueSight Server Automation | 3.4% |
| Other | 86.3% |


| Company Size | Count |
|---|---|
| Small Business | 122 |
| Midsize Enterprise | 48 |
| Large Enterprise | 160 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 5 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 7 |
| Large Enterprise | 19 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.
· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan
· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation
· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning
· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool
· Reporting: Assess change impact or complete an audit using multiple dashboard views
· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches
Chef, is the leader in DevOps, driving collaboration through code to automate infrastructure, security, compliance and applications. Chef provides a single path to production making it faster and safer to add value to applications and meet the demands of the customer. Deployed broadly in production by the Global 5000 and used by more than half of the Fortune 500, Chef develops 100 percent of its software as open source under the Apache 2.0 license with no restrictions on its use. Chef Enterprise Automation Stack™, a commercial distribution, is developed solely from that open source code and unifies security, compliance, infrastructure and application automation with observability. Chef provides an unequaled developer experience for the Coded Enterprise by enabling users to express infrastructure, security policies and the application lifecycle as code, modernizing development, packaging and delivery of any application to any platform. For more information, visit http://chef.io and follow @chef.
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