Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Server Automation vs Perforce Puppet comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Perforce Puppet
Ranking in Configuration Management
15th
Average Rating
8.2
Reviews Sentiment
5.4
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.6% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 3.0% compared to the previous year. The mindshare of Perforce Puppet is 1.7%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
BMC TrueSight Server Automation3.0%
Perforce Puppet1.7%
Other85.9%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Erik  Ableson - PeerSpot reviewer
A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes
Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that we can manage workstations or Android devices remotely without needing the device to be connected to our local network."
"It has improve our organization through the remote management of non-domain joined devices."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The stability of Microsoft Intune is good."
"In terms of technical support, you will get an immediate response."
"The features of Microsoft Intune that I appreciate the most are its user-friendly interface and robust security options."
"The standout features of Intune are its excellent mobile device management and highly effective application management capabilities."
"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"Technical support is good."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Scalability is good."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"It gives us more speed to deliver services and applications, and we rely on security."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"The versatility is great."
"Puppet Enterprise is a stable solution."
"I rate the stability of Puppet as ten out of ten."
"Puppet Enterprise has good functionalities."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
 

Cons

"Data leak prevention can be integrated into it. Currently, it does not have data leak prevention."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Currently, BitLocker does not support BYOD enrollment, which is a product limitation."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Some customers have reported experiencing slowness when using lower versions of the Android system."
"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We would like to see this solution handle more multitasking."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"I would like to see more container integration in the next release of this solution."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"Puppet Enterprise is more complex and difficult to configure."
"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."
"We would like Puppet to add more integration for applications."
"At the beginning the initial setup was kind of complex."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
 

Pricing and Cost Advice

"The pricing is good because customers are not complaining about it."
"The licensing is on a yearly basis."
"It is cheap, but as compared to Google, it is costly. Google is cheaper, but quality-wise, Microsoft Intune is better."
"The solution is cost-efficient."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"Microsoft Intune is available for individual purchase at a low per-device cost."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"We're looking at less than $100,000 USD for this solution."
"The product is expensive."
"The product's pricing depends on the number of servers."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The solution is quite expensive compared to other vendors."
"Puppet Enterprise can be an expensive solution for smaller businesses."
"Puppet Enterprise’s pricing is competitive."
"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."
"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."
report
Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
32%
Government
6%
Manufacturing Company
4%
Computer Software Company
4%
Government
13%
Financial Services Firm
13%
Comms Service Provider
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your experience regarding pricing and costs for Puppet Enterprise?
Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...
What needs improvement with Puppet Enterprise?
I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Puppet
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix
Find out what your peers are saying about BMC TrueSight Server Automation vs. Perforce Puppet and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.