BMC TrueSight Server Automation vs Perforce Puppet comparison

BMC TrueSight Server Automation vs. Perforce Puppet

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.9%, up from 9.7% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 2.9%, down from 3.1% compared to the previous year. The mindshare of Perforce Puppet is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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JonathanShilling

System Analyst II at a energy/utilities company with 1,001-5,000 employees

Able to access server info and file systems directly through TSSA but system can be sluggish

Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.

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Erik Ableson

Owner at Infrageeks

A stable solution that is more suited for larger companies with mature CI/CD structures and image management processes

Puppet Enterprise is more suitable for clients working up much more structured deployment images they manage internally. Before choosing Puppet Enterprise, users should think seriously about what they're trying to accomplish and ensure they put the right pieces in place. Overall, I rate Puppet Enterprise an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"There are no complaints about the stability. It works one hundred percent of the time."

"It works pretty well for us."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"Technical support, in general, has been quite helpful."

"The main benefit for us with Microsoft Intune is centralized management of all devices, allowing us to apply one policy across the company from one location."

"This product works very well for companies already using the full Microsoft suite."

"I appreciate Intune's autopilot feature, which allows us to enroll devices and install applications to meet corporate requirements seamlessly."

"It is very easy for me to configure all the things. Once I create policies and applications in Intune, it is very easy for us to enroll users."

More Microsoft Intune pros

"Technical support is good."

"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."

"Can standardize patching and deployments across affiliates."

"The most important feature is the schedulings."

"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."

"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."

"The solution is stable."

"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."

More BMC TrueSight Server Automation pros

"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."

"Anything that we manage through Puppet always runs perfectly."

"The versatility is great."

"Puppet Enterprise has good functionalities."

"Puppet Enterprise is a stable solution."

"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."

"The agent-based feature helps me by being stable."

"I rate the stability of Puppet as ten out of ten."

More Perforce Puppet pros

Cons

"It should be easier to define policies and comply with those policies."

"The current Intune reporting functionality could benefit from some improvements."

"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive."

"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."

"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."

"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."

"There is room for improvement in the reporting capabilities, specifically app reporting. It is challenging to report which apps are installed on which device."

More Microsoft Intune cons

"The setup of this suite is very complicated. It needs to be simplified."

"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."

"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

"There is no other functionality available to patch the containers that we need to include."

"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."

"I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs."

"The architecture is big, so the initial setup is not a straightforward task."

"Needs more use cases into compliance management and the remediation process."

More BMC TrueSight Server Automation cons

"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."

"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."

"Puppet Enterprise should improve the general extensibility for places where they can't install it."

"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."

"We would like Puppet to add more integration for applications."

"Puppet Enterprise is more complex and difficult to configure."

"At the beginning the initial setup was kind of complex."

"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."

Pricing and Cost Advice

"The pricing is competitive, but it is not cheap."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

"It is reasonable for the features it has."

"Microsoft Intune's pricing is reasonable."

"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."

"For organizations that are a Microsoft shop, the pricing is compelling."

"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."

More Microsoft Intune pricing and cost advice

"The product is expensive."

"We're looking at less than $100,000 USD for this solution."

"The solution is quite expensive compared to other vendors."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"The product's pricing depends on the number of servers."

"Puppet Enterprise’s pricing is competitive."

"Puppet Enterprise can be an expensive solution for smaller businesses."

"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."

"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Manufacturing Company

Government

Financial Services Firm

37%

Computer Software Company

Government

Manufacturing Company

Financial Services Firm

15%

Government

14%

Computer Software Company

13%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What do you like most about BMC TrueSight Server Automation?

The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.

What is your experience regarding pricing and costs for BMC TrueSight Server Automation?

The solution is expensive. It has perpetual licenses.

What needs improvement with BMC TrueSight Server Automation?

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...

What do you like most about Puppet Enterprise?

Puppet Enterprise is a stable solution.

What is your experience regarding pricing and costs for Puppet Enterprise?

Puppet is not cheap. I would rate its affordability as seven or eight out of ten.

What needs improvement with Puppet Enterprise?

Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team m...

Jamf Pro vs Microsoft Intune

Comparisons

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 6% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

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Red Hat Ansible Automation Platform vs BMC TrueSight Server Automation

Compared 56% of the time

Parallels Mac Management for Microsoft SCCM vs BMC TrueSight Server Automation

Compared 11% of the time

BigFix vs BMC TrueSight Server Automation

Compared 10% of the time

Red Hat Satellite vs BMC TrueSight Server Automation

Compared 7% of the time

Chef vs BMC TrueSight Server Automation

Compared 6% of the time

More BMC TrueSight Server Automation Competitors

AWS Systems Manager vs Perforce Puppet

Compared 34% of the time

Microsoft Configuration Manager vs Perforce Puppet

Compared 26% of the time

Red Hat Satellite vs Perforce Puppet

Compared 25% of the time

More Perforce Puppet Competitors

Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Server Automation

Download BMC TrueSight Server Automation product report

Perforce Puppet

Download Perforce Puppet product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

Puppet

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

BladeLogic Server Automation allows you to quickly and securely provision, configure, patch, and maintain physical, virtual, and cloud servers.

· Threat remediation: Combine with BMC SecOps Response Service to link vulnerabilities to identified patches and create a remediation plan

· Compliance: Integrates role-based access control, pre-configured policies for CIS, DISA, HIPAA, PCI, SOX, NIST, and SCAP, documentation, and remediation

· Provisioning: Supports unattended installs and image-based, script-based, or template-based provisioning

· Configuration: Consistently manage change and configuration activities across a broad range of server environments with one tool

· Reporting: Assess change impact or complete an audit using multiple dashboard views

· Patching: Supports and follows maintenance window guidelines to ensure timely delivery of patches

BMC

Perforce Puppet provides robust features for configuration management, compatible with Linux, Windows, and UNIX. It simplifies infrastructure management with automation and role-based access control, though it requires mastering command-line operations due to limited GUI.

Perforce Puppet utilizes a hub-spoke architecture to enhance automation across production environments, excelling in provisioning and configuration management for on-prem servers. Its infrastructure as code approach eases deployment and maintenance, supported by community resources for stabilization. Support for diverse devices makes it adaptable for complex configurations, but pricing and integration gaps, especially with Infosec tools, pose challenges for some.

What are the key features of Perforce Puppet?

Remote Package Installation: Centralized server management for remote installations
File Management: Streamlined file operations from a single point
Infrastructure as Code: Simplifies infrastructure maintenance
Scalability: Grows with organizational demands
Role-Based Access Control: Ensures secure user management
Device State Control: Efficient device integration and configuration

What benefits should users expect?

Automation Efficiency: Reduces manual tasks with hub-spoke architecture
Versatility: Supports multiple operating systems
Community Support: Backed by a stable and organized community
Configuration Simplicity: Simplifies and streamlines setup processes

Puppet is implemented across industries for managing production servers, especially in regulated environments. Its security compliance checks ensure adherence to required standards, while public configurations assist in device network integration. Industries benefit from its ability to streamline Linux server automation and explore expansion into Windows systems to meet cross-platform requirements.

Perforce

Sample Customers

Mitchells and Buzzers, Callaway

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix

BMC TrueSight Server Automation vs. Perforce Puppet