BMC TrueSight Server Automation vs Perforce Puppet comparison

BMC TrueSight Server Automation vs. Perforce Puppet

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.9%, down from 10.3% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.8%, up from 3.0% compared to the previous year. The mindshare of Perforce Puppet is 3.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	4.9%
BMC TrueSight Server Automation	3.8%
Perforce Puppet	3.9%
Other	87.4%

Configuration Management

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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ManishKumar27

System Manager at State Bank of India

Achieve cost-effective and efficient operations with automated compliance and patch management

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.

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Saufi Salim

Unix Consultant at ExxonMobil

Have managed configurations efficiently with an adaptable tool

I am using Perforce Puppet in the IT industry. I have experience with configuration management tools, specifically Perforce Puppet. I am a user of Perforce Puppet. I have used modular architecture to customize and integrate with my current IT environment. It is flexible and able to address my specific needs. I have worked with event-driven automation, and it helps to identify potential issues when someone manually changes any configuration on the server. Perforce Puppet reinforces the intended configuration that we have set earlier. I recommend Perforce Puppet as it's a good tool for all kinds of business and easy to use. It takes less than three months to learn how to use Perforce Puppet. On a scale of one to ten, I rate Perforce Puppet an eight.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft's licensing is more flexible and adaptive than its competitors."

"Overall, I like Intune as a solution and would rate it nine out of ten."

"Once it is well integrated with the rest of the environment, it makes everything easy."

"The automatic patching is the most valuable feature of Intune."

"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."

"Microsoft Intune is a scalable, secure, and cost-effective endpoint management solution that aligns with modern workplace needs."

"Microsoft Intune is a cloud solution and we can manage everything, including Azure AD, Intune, and not only mobile hand devices, such as iOS or Android, but with the main focus on workstations, which is what makes the solution powerful."

"After implementing Microsoft Intune, we have seen a 50 to 70% reduction in device provisioning time and a 30 to 40% reduction in routine endpoint management efforts, allowing our IT team to focus less on routine management and providing faster software deployment while experiencing a significant reduction in support tickets."

More Microsoft Intune pros

"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."

"The stability of this solution seems to be good; so far, the automation we do in the background has run on schedule, and the functionality is really good."

"It provides the possibility to manage any type of infrastructure object."

"Can standardize patching and deployments across affiliates."

"With BMC, we even configured applications, like IE or things that were Java-related, and when we scheduled the jobs, it worked fine, saved us time, and there was no need for resources to monitor them."

"BladeLogic lets users view the filesystem with minimal authorization to the server."

"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."

"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."

More BMC TrueSight Server Automation pros

"Anything that we manage through Puppet always runs perfectly."

"The versatility is great."

"Puppet Enterprise has good functionalities."

"Puppet Enterprise has reduced the time of production changes or environment changes, freeing our engineers to spend their time on creative, visionary work instead of repetitive tasks."

"Before we began using Puppet, everything was manual; once we moved to Puppet, it opened up a completely new world of automated management, which was amazing."

"Puppet Enterprise provides an autonomous delivery solution and agent-server architecture that was really helpful on our case for Internet base device management."

"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."

"Return on the IaaS project was breaking even in the same year with deployment of 500 VM servers with a 3-tier app stack, and annual ROI from savings thereafter was to the tune of 60-80%."

More Perforce Puppet pros

Cons

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."

"It should be easier to define policies and comply with those policies."

"Microsoft Copilot in Microsoft Intune is absolutely useless for protecting my environment."

"The UI is not user-friendly and has room for improvement."

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."

"Sometimes, updating a client policy is very difficult. This needs to be improved."

"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."

"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."

More Microsoft Intune cons

"BMC TrueSight Server Automation's scripting needs improvement."

"The setup of this suite is very complicated. It needs to be simplified."

"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."

"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."

"Cost of ownership can be quite substantial"

"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."

"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."

"The number of APIs available within the tool needs improvement."

More BMC TrueSight Server Automation cons

"Puppet Enterprise should improve the general extensibility for places where they can't install it."

"At the beginning the initial setup was kind of complex."

"The compliance side needs work. Puppet doesn't have much in terms of dealing with compliance."

"Clients with less technical expertise may find Puppet complex to configure. Our team may struggle if technical team members leave the organization, leaving others uncertain about using the tool."

"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."

"It needs GUI based automation. There is way too much command line work involved."

"Well at the beginning it was kind of complex. Because you had a lack of knowledge."

"Puppet has a steep learning curve so you need to spend some time before you can use Puppet daily."

More Perforce Puppet cons

Pricing and Cost Advice

"For organizations that are a Microsoft shop, the pricing is compelling."

"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."

"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."

"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"Microsoft Intune has a user-based subscription model. You can go for a monthly or a yearly payment."

More Microsoft Intune pricing and cost advice

"We're looking at less than $100,000 USD for this solution."

"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."

"The product is expensive."

"The product's pricing depends on the number of servers."

"The solution is quite expensive compared to other vendors."

"Puppet Enterprise can be an expensive solution for smaller businesses."

"The main thing that we noticed when we switched from the enterprise version to the community version was the difference in cost — the infrastructure is pretty expensive."

"Puppet Enterprise’s pricing is competitive."

"Depending on the size of the organization there is a point when the price of Puppet Enterprise should be lower. However, they provide really good functionality, features, and capabilities."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

22%

Construction Company

11%

Manufacturing Company

Energy/Utilities Company

Financial Services Firm

16%

Comms Service Provider

10%

Outsourcing Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	5
Large Enterprise	15

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	1
Large Enterprise	5

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What needs improvement with BMC TrueSight Server Automation?

Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...

What is your primary use case for BMC TrueSight Server Automation?

My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...

What advice do you have for others considering BMC TrueSight Server Automation?

I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching...

What is your experience regarding pricing and costs for Puppet Enterprise?

Regarding the cost, I find it expensive, always. I don't know how much the license would cost per year or per user ap...

What needs improvement with Puppet Enterprise?

I don't know what could be improved in Perforce Puppet to make this tool better for the next release. I can't think o...

What is your primary use case for Puppet Enterprise?

My main use case for Perforce Puppet is for configuration management.

Jamf Pro vs Microsoft Intune

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

BMC TrueSight Server Automation

Download BMC TrueSight Server Automation product report

Perforce Puppet

Download Perforce Puppet product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite

Puppet

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BMC TrueSight Server Automation is used for automating server maintenance tasks like patching, compliance, and vulnerability remediation. It supports application deployment, auditing, configuration management, and multi-OS compatibility in private-cloud environments.

BMC TrueSight Server Automation optimizes IT operations by automating infrastructure management, enhancing security, and maintaining compliance. Organizations gain from centralized or decentralized setups, integrating with vulnerability tools for efficient remediation. Despite its capabilities, command line interface, reporting, setup complexity, and REST API integration require improvements. Users demand better provisioning, multitasking, security tool integration, and resource management, alongside more comprehensive training resources for streamlined onboarding.

What are the key features of BMC TrueSight Server Automation?

Patch Automation: Streamlines patch management and vulnerability remediation.
Compliance Management: Offers out-of-the-box compliance templates for regulatory standards.
Multi-OS Compatibility: Supports multiple operating systems for diverse environments.
Scripting and BL Package Creation: Facilitates cross-platform automation and deployments.
Tool Integration: Seamlessly integrates with other IT management tools.

What benefits and ROI can users look for?

Increased Efficiency: Centralized management reduces manual tasks and errors.
Enhanced Security: Improved security with integration into vulnerability tools.
Compliance Assurance: Ensures adherence to industry standards and regulations.
Risk Management: Provides comprehensive visibility for proactive infrastructure management.

This automation tool is extensively used in industries with significant IT infrastructure demands, such as finance, healthcare, and telecommunications. In these sectors, ensuring system stability, regulatory compliance, and data security is critical, leveraging BMC TrueSight Server Automation for efficient operational support and risk mitigation.

BMC Helix

Perforce Puppet offers automated configuration management and diverse platform support through agent-based functionality, enhancing systems with real-time reporting and efficient process automation.

Perforce Puppet provides comprehensive management for both infrastructure and applications, primarily on-prem servers, enabling automation of server updates, security compliance, and IT operations. It supports Linux and is expanding to Windows, facilitating continuous checks and compliance monitoring. With robust Internet-based features, scalability, role-based access control, and exemplary community support, it streamlines processes like remote package installation, file distribution, and user creation. Using Puppet Forge modules enhances its capabilities despite its steep learning curve and reliance on Ruby and DSL. While GUI limitations necessitate command line proficiency, its integration features and high cost can be a deterrent, prompting some to consider alternatives or the community version.

What are the key features of Perforce Puppet?

Agent-Based Functionality: Provides real-time system management and reporting.
Automated Configuration Management: Streamlines server and network processes with a declarative approach.
Scalability: Adapts to changing infrastructure needs efficiently.
Puppet Forge Modules: Extends capabilities for enhanced performance.
Role-Based Access Control: Ensures secure and organized access control.

What benefits do users gain from Perforce Puppet?

Versatility in Platform Management: Supports diverse environments for seamless integration.
Efficiency in Automation: Reduces manual server configuration tasks.
Community Support: Access to a strong network of developers and users.
Enhanced Security Compliance: Facilitates continuous monitoring and compliance checks.

Perforce Puppet is widely adopted in industries requiring rigorous configuration management and provisioning for on-prem servers. Enterprises automate IT operations and security compliance, applying it initially to Linux servers and progressing to Windows. It aids in public configurations for nodes, enabling efficient network, package, and software integrations while automating configuration and patch management processes.

Perforce

Sample Customers

Mitchells and Buzzers, Callaway

State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP

Los Alamos National Laboratory, GitHub, IP Commerce, Cedexis, Spiceworks, Server Density, Swisstopo, Chockstone, Constant Contact, NICS, Citrix

BMC TrueSight Server Automation vs. Perforce Puppet