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BMC TrueSight Server Automation vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
254
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
HashiCorp Terraform
Ranking in Configuration Management
8th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
46
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.0%, up from 2.8% compared to the previous year. The mindshare of HashiCorp Terraform is 3.4%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Eugene Paden - PeerSpot reviewer
Ensures consistency and security in deployments while adapting to resource availability
The most valuable feature is predictability. When I need to put something, it is repeatable. I can deploy it in one environment, change the parameter, and it will work in another. If changes are needed, I track who did what because my Terraform scripts are version-controlled. This reduces guesswork and trial and error from the UI, replacing it with code, which enhances maintainability. In cloud environments, manual configurations can be forgotten or misunderstood if the original person leaves, but Terraform ensures documentation and consistent configurations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."
"The system itself is great."
"I have seen a return on investment right from the start of the tool's usage."
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"The most valuable feature of Microsoft Intune is that it is more of a one-stop shop, providing an easier experience."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"The solution is stable."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most important feature is the schedulings."
"The first thing I like about the solution is that it keeps a version of your infrastructure."
"The concept of infrastructure as code is quite intriguing. We have an infrastructure in our code and a state file where we can verify whether something is changed when it was changed, and who changed it. When we use Terraform, these kinds of things fascinate us."
"The most valuable feature of Terraform is its ability to easily connect and manage various cloud services, such as AWS, Azure and GCP."
"The initial setup of HashiCorp Terraform was easy."
"The state file is the most beneficial aspect of HashiCorp Terraform. It enables the retrieval and utilization of a previous state to build upon. This feature is particularly important since it allows for the identification of changes from the previous state, making the state file a critical component of the process."
"I like the function that shows me a preview of what is happening in the infrastructure."
"The environment is very good. That's awesome."
"Terraform is that it is an open-source tool that gives us great flexibility. Using the Terraform HCL, we are not restricted to a single cloud provider. If my client asks me to deploy the same infrastructure on Azure or GCP, I can use the same code with minor modifications to account for the different providers. This means we are not limited to a specific cloud."
 

Cons

"Could benefit from user having more control over devices."
"I would like to see Intune improve its handling of hybrid domain joins."
"Technical support can be challenging when resources shift, requiring repeated explanations. Support from India sometimes provides information without the right solution."
"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."
"The UI is not user-friendly and has room for improvement."
"We are currently unable to control aspects of group policy from Teams like we can for GPO. They are still not part of Intune. Microsoft is adding this, but it's currently in preview, and few GPO features have been added to the product."
"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"Resource management on the base servers is sluggish and could be improved."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"We would like to see this solution handle more multitasking."
"BMC TrueSight Server Automation's scripting needs improvement."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Needs more use cases into compliance management and the remediation process."
"HashiCorp Terraform is an open-source tool that relies on external developers to create plugins to expand its capabilities. However, this approach can be problematic as not all plugins are created by professionals and some may have security vulnerabilities. In the case of GKE, Google has created a solid plugin, but for other services, one must search for plugins on the HashiCorp Terraform registry, which can be hit or miss, as many plugins are created by students or hobbyists, who may not continue to maintain or update them. This model of open-sourced plugins may not be the most reliable or secure way of expanding the tool's capabilities."
"The state locking functionality can be improved. In certain situations, we have to force-unlock the state, which sometimes does not work. When that happens, we have to manually go to the state backend and remove that particular state, which is kind of a cumbersome process. It should also have more functions, more expressions, and support for more products."
"Some areas where Terraform could improve would be challenges in managing sensitive information, especially when dealing with secret files or credentials."
"One area for improvement is real-time syncing with the actual infrastructure. Currently, you have to run CLI commands to sync the state file."
"I would want to see more programmatic capabilities implemented, such as if, else, and simple to manage things in terms of how I can use some programming functions to assist us to achieve more. I would like to have programming language-relevant features, to have programming language be the primary way."
"When a misconfiguration or drift occurs, fixing the issue can be difficult. For instance, if there is a change in API calls while a script is running, it can be challenging to make corrections. This may require additional review and modifications to the code. I recall an instance where an industry budget creation process was altered, and it took significant time to amend the code. In fact, I had to add five or six different script portions to resolve the issue."
"The product's initial setup phase was easy."
"It should have a more object-oriented approach like different coding languages."
 

Pricing and Cost Advice

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"The solution is cost-efficient."
"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"It is not expensive."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"The pricing is good because customers are not complaining about it."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"It is an open-source product."
"I rate the price of HashiCorp Terraform a seven out of ten."
"The setup for Terraform is quite easy and currently, we are using their community version along with Jenkins."
"We use the solution's free version."
"You can do everything with the free license of this solution."
"If you use the solution according to the recommended way by HashiCorp, it is more expensive."
"The solution is open-source."
"HashiCorp Terraform is a cost-effective solution."
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Top Industries

By visitors reading reviews
Educational Organization
20%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
36%
Computer Software Company
10%
Manufacturing Company
6%
Wholesaler/Distributor
5%
Financial Services Firm
19%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancement...
What do you like most about HashiCorp Terraform?
The most valuable feature of the solution stems from the modules it offers.
What is your experience regarding pricing and costs for HashiCorp Terraform?
I use the open-source version of Terraform, so there is no cost for me. There is a paid version available for clients...
What needs improvement with HashiCorp Terraform?
The area for improvement is the speed at which resources become available. When a new resource is introduced in AWS o...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Terraform
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Server Automation vs. HashiCorp Terraform and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.