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BMC TrueSight Server Automation vs HashiCorp Terraform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Microsoft Intune offers ROI by reducing costs, enhancing productivity, and simplifying IT management with seamless Microsoft integration.
Sentiment score
1.0
BMC TrueSight Server Automation offers great ROI but requires timely enhancements and patching can affect efficiency detrimentally.
Sentiment score
4.3
HashiCorp Terraform boosts efficiency by 20%, reducing costs and manual tasks, streamlining VM creation, and automating processes.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
It saved us a lot of time.
Cloud Engineer at a consultancy with 11-50 employees
With HashiCorp Terraform, we automate everything, and the results are perfect.
Platform and DevOps Engineer at a tech services company with self employed
 

Customer Service

Sentiment score
5.8
Microsoft Intune support is knowledgeable and effective, but service quality varies by tier and complex cases may be slower.
Sentiment score
9.0
BMC TrueSight Server Automation support is praised for quick responses, expert help, and effective multi-level problem-solving channels.
Sentiment score
5.2
HashiCorp Terraform support is praised for accessibility and readiness, though improvements in issue resolution speed and documentation are needed.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
The HashiCorp team is always ready to help whenever issues arise in the open-source community or when using HashiCorp cloud services.
Senior Platform Engineer at Giant Group
I would rate the HashiCorp technical support an eight on a scale of one to ten, where ten is the best.
Cloud Architect at a tech vendor with 10,001+ employees
I always go to the HashiCorp website to learn about HashiCorp products.
Platform and DevOps Engineer at a tech services company with self employed
 

Scalability Issues

Sentiment score
7.1
Microsoft Intune offers scalable, cloud-based device management with flexible licensing, centralized control, and seamless integration for diverse organizations.
Sentiment score
7.1
BMC TrueSight Server Automation is scalable, efficient for large enterprises, but challenging for smaller setups without robust systems.
Sentiment score
7.7
HashiCorp Terraform is highly scalable for diverse enterprises, though concurrent code collaboration can pose challenges for users.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
For large scale infrastructure at the VM or networking level, HashiCorp Terraform is the best choice and the first option to use.
Platform and DevOps Engineer at a tech services company with self employed
Terraform runs when changes occur.
CTO at a computer software company with 201-500 employees
I would rate HashiCorp Terraform's scalability positively because it covers most of the resources that I use daily in my work, specifically on AWS cloud.
Cloud Engineer at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
7.2
Microsoft Intune demonstrates high reliability in endpoint management with minor sync issues, achieving user satisfaction and consistent performance improvements.
Sentiment score
6.6
BMC TrueSight Server Automation offers reliable stability with minor issues, mainly affecting Windows agents and performance during large updates.
Sentiment score
6.9
HashiCorp Terraform is praised for stability, effective remote state management, and reliability, with minor manageable infrastructure challenges.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
I can choose a stable version and decide whether to upgrade based on its performance.
CTO at a computer software company with 201-500 employees
HashiCorp Terraform is extremely stable.
Cloud Engineer at Leek Solucoes
Stability depends on understanding how HashiCorp Terraform state works.
Platform and DevOps Engineer at a tech services company with self employed
 

Room For Improvement

Microsoft Intune struggles with compatibility, usability, and support issues, impacting policy management and integration with non-Microsoft tools.
BMC TrueSight Server Automation needs interface enhancement, simplified setup, and better integration for improved performance, security, and user-friendliness.
HashiCorp Terraform struggles with state management, security, multi-cloud deployment, and needs better error logging, documentation, and UI enhancements.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
HashiCorp Terraform should implement better security measures to keep sensitive information hidden from unauthorized users.
DevOps Cloud Engineer at Infosys
In those critical places, there should be a special prompt that informs the user so that the user can double-check what they are going to do with Terraform plan.
Cloud Engineer at a consultancy with 11-50 employees
HashiCorp Terraform provides another benefit in managing infrastructure at scale.
Platform and DevOps Engineer at a tech services company with self employed
 

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 bundles but may be costly standalone, requiring careful evaluation for needs.
BMC TrueSight Server Automation is costly but valued for support and versatility; costs vary with server quantity and discounts.
HashiCorp Terraform is free for open-source use, while Terraform Enterprise offers paid governance features for larger enterprises.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
I use the open-source version of Terraform, so there is no cost for me.
DevOps Engneer at SCL IT Technologies Pvt Ltd
I used the free version of HashiCorp Terraform with no setup cost or licensing needed.
Cloud Engineer at a consultancy with 11-50 employees
HashiCorp Terraform is generally free to use as it is open source.
Senior Platform Engineer at Giant Group
 

Valuable Features

Microsoft Intune offers seamless management, security, and compliance, improving efficiency and reducing manual effort with automation and integration features.
BMC TrueSight Server Automation offers versatile deployment, OS flexibility, integrated compliance tools, and efficient multi-server management and scheduling capabilities.
HashiCorp Terraform offers declarative configuration, platform agnostic capabilities, modularity, automation, and strong multi-cloud support with community enhancements.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team.
System Manager at State Bank of India
Terraform modules make it easier to manage complex infrastructure and code within an organization.
AWS Engineer at Unemployed
Terraform's infrastructure as a code tool facilitates deploying code on tools, and once configured with AWS and local Terraform systems, it can be reused multiple times without much issue.
DevOps Engneer at SCL IT Technologies Pvt Ltd
If changes are needed, I track who did what because my Terraform scripts are version-controlled.
CTO at a computer software company with 201-500 employees
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
HashiCorp Terraform
Ranking in Configuration Management
3rd
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 4.6%, down from 9.9% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 4.0%, up from 2.9% compared to the previous year. The mindshare of HashiCorp Terraform is 8.1%, up from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune4.6%
HashiCorp Terraform8.1%
BMC TrueSight Server Automation4.0%
Other83.3%
Configuration Management
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
MN
System Manager at State Bank of India
Achieve cost-effective and efficient operations with automated compliance and patch management
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only problem is with application software, as operating system patch management is perfect. What I am trying to have is application software running on the server segment. Sometimes they use browsers, PDF readers, and Java, so patching these application or utility software is a challenge due to the large number and the different versions. I have some concerns regarding BMC TrueSight Server Automation that could be improved, particularly in the reporting part. The pending patches report generated after the analysis only reflects the job executed, but in a distributed environment where multiple teams manage servers, central governance requires server status updates driven by servers rather than jobs.
Vaishnavi Pramod Isasre - PeerSpot reviewer
DevOps Cloud Engineer at Infosys
Has automated multi-cloud deployments and simplified infrastructure management with reusable modules
We have developed one solution using HashiCorp Terraform. HashiCorp Terraform's state management capabilities are the main key point because whatever HashiCorp Terraform creates is stored in a state. Managing this state file is crucial. We can manage it either locally or remotely, but using local storage can lead to failures, and we might lose our state file. Best practice is to store it remotely, such as on AWS S3 or Azure storage blobs, and we must maintain versions of the state file. This allows us to revert to previous states in version control if there are issues with the current state. HashiCorp Terraform's modular architecture is beneficial because I have created a module for EC2 instances. When a team member wants to create an EC2 instance, they can utilize my module without recreating it. This approach follows the DRY principle (do not repeat yourself), achieving simplicity and reducing code repetition. On a scale of one to ten, I rate HashiCorp Terraform an eight out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Financial Services Firm
19%
Construction Company
12%
Outsourcing Company
8%
Manufacturing Company
6%
Financial Services Firm
15%
Manufacturing Company
13%
Consumer Goods Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise8
Large Enterprise26
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What is your primary use case for BMC TrueSight Server Automation?
My main use case for BMC TrueSight Server Automation is utilizing its features of provisioning, compliance engines, j...
What advice do you have for others considering BMC TrueSight Server Automation?
I only work with management on on-prem; it is on-prem only. It has helped me improve performance by reducing patching...
What is your experience regarding pricing and costs for HashiCorp Terraform?
I have never experienced pricing, setup cost, or licensing for HashiCorp Terraform.
What needs improvement with HashiCorp Terraform?
Currently, there is not much to add. However, something that could improve the experience is bridging the gap between...
What is your primary use case for HashiCorp Terraform?
My main use case is only to provision the VM. Normally, in previous times, my team and I worked very hard to build th...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
Terraform
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Information Not Available
Find out what your peers are saying about BMC TrueSight Server Automation vs. HashiCorp Terraform and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.