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Alfresco vs OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 7.1%, down from 7.8% compared to the previous year. The mindshare of OpenText Documentum Content Management is 6.0%, down from 12.2% compared to the previous year. The mindshare of SharePoint is 11.8%, down from 16.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.8%
OpenText Documentum Content Management6.0%
Alfresco7.1%
Other75.1%
Enterprise Content Management
 

Featured Reviews

UC
Technical Project Manager at a tech vendor with 5,001-10,000 employees
Extensive customization and governance enhance document management experience
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges finding the extension points and understanding how to extend the system. The workflow was one of the hurdles we had. At that time, it was not that beautiful or feature-rich. Even today, workflow consists of basic workflows. If you want to extend, you have to implement your own customizations. They are using it extensively with features such as records management, CMIS, Share UI, and Web Scripts. All these features are being used extensively. Governance of this system is required. If you don't have proper governance, things can go wrong. If you don't have a proper policy of how documents should be maintained, issues can arise. You have to make rules, such as one folder should not have more than 5,000 subfolders or children. This was advised by Alfresco, but we did not have that advice, so we had challenges when everything was dumped into single folders. It slows down the systems and sometimes becomes unusable. Whoever is going to use it should have that governance system in place.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
Ravi Raushan Kumar - PeerSpot reviewer
Software Engineer at ValueMomentum
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco's technical support is very fast and professional."
"The features which are most valuable to us are rapid deployment, ease of installation, ease of use, and Linux platform support."
"Alfresco is the only enterprise CMS that has features like contribution, sharing, workflows, automation and robust content and record management, that are also Open Source."
"I like the ease of use, sections, and calendar."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"You can meet your users' expected features without having Alfresco's involvement."
"Alfresco is a very good product that has very good inbuilt features, and at the same time, it is customizable and we can customize this product the way we want."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"It is easy to develop a VPN and UI."
"It is quite good."
"The stability is very good."
"It has reduced the amount of paper documents; reducing time and errors in the process."
"It is secure, we can store all of our documents in a central location, and we don't have any plans to change."
"In terms of sub-products/components, the most valuable features are definitely Content Server and DFC."
"The most impactful thing is the size, which is almost 25 TB."
"The latest versions of SharePoint are highly useful for configuring pages for managing and conveying large amounts of information, while giving users the ability to pinpoint the specific things they need with speed and accuracy."
"From my perspective, since I am a data professional and we have to keep a record of all the data as per our client's demand, SharePoint provides us a repository where we can keep all our data intact and updated."
"SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
"Removed the need of paper storage and people flow into the office."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"The security feature is valuable."
"The ability to take Excel files and make them dynamic SharePoint lists with instant reporting capabilities has been a major benefit."
"The ability to have version control and co-editing is vital to our workflows."
 

Cons

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"We would like to see improvement in the numbers of documents that can be managed by the repository."
"Technical Support: Average, this might be because I am quite experienced and the questions I have might be difficult to find an answer to quickly as I have probably already exhausted most solution possibilities before I contact support."
"Metadata, auto class, disposition log, and legal hold."
"Some of the user interface could be more intuitive, such as the new record category, where the expression is a term and not really a dynamically evaluated expression as it might imply."
"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The user interface can be improved. Searching for documents is complex and should be easier."
"It needs a better UI and it should also be cloud-ready."
"I would like to see performance improvements, especially regarding slow response times."
"The biggest issue for us is the price of the product."
"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."
"Almost all of the areas of the product have room for improvement; some more than others."
"I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."
"This solution would benefit from the implementation of enhanced online forms and template development capabilities."
"When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint."
"The technical support level is practically nil."
"I have been facing some challenges when using SharePoint, as the workflows freeze at times, so there is a maintenance activity which needs to be done periodically."
"​The support is the worst. It is bad when Microsoft support does not even know what to do and you have to tell them. Also, they take too long to solve a problem.​"
"Using SharePoint is difficult."
 

Pricing and Cost Advice

"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"The product is expensive."
"It is quite an expensive product."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"The pricing is competitive."
"The platform has medium pricing."
"It is very expensive.​"
"The product is reasonably priced."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"The data classification and search elements are cheap."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"The cost is expensive, but worthwhile."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
9%
Comms Service Provider
9%
Government
9%
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Energy/Utilities Company
8%
Government
11%
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise40
Large Enterprise83
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with pricing, setup costs, and licensing is that Alfresco is very cheap and cost-effective.
What needs improvement with Alfresco?
One area where Alfresco can be improved is the ability to scan directly using Alfresco. Additionally, I would appreci...
What is your primary use case for Alfresco?
My main use case for Alfresco is that I implemented Alfresco Content Services to solve complex enterprise problems fo...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What advice do you have for others considering OpenText Documentum?
One of my colleagues has found some automation features. It is not my responsibility regarding security features; I a...
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experie...
What is your primary use case for SharePoint?
My main use case for SharePoint is storing data, and it has primarily served as our document management and team coll...
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: April 2026.
895,151 professionals have used our research since 2012.