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Alfresco vs OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Enterprise Content Management category, the mindshare of Alfresco is 7.6%, down from 7.9% compared to the previous year. The mindshare of OpenText Documentum Content Management is 7.1%, down from 12.1% compared to the previous year. The mindshare of SharePoint is 11.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
SharePoint11.6%
OpenText Documentum Content Management7.1%
Alfresco7.6%
Other73.7%
Enterprise Content Management
 

Featured Reviews

Maria Giulia - PeerSpot reviewer
Senior Software Engineer at Wells Fargo
Streamlined document workflows have improved collaboration and supported compliant record management
Alfresco delivers an open, scalable, cloud-native content, process, and governance management suite. When it comes to document management, it is one of the best and top-notch solutions available. Alfresco helps us to quickly find and access information from anywhere on any device using web-based viewing tools. It is a very intelligent tool because it provides intelligent process management where integrated process and content service capabilities streamline content-centric processes and enable faster and more informed decision-making. I love the basic workflows that are easy enough for casual users to set up and utilize. Cloud synchronization capability provides a great way to share documents with third parties and to use as a backup system for critical documents. The best features Alfresco offers include the Alfresco mobile app, folder rules that are easy to set up, and the ability to make metadata assessment easier to automate. Easy customization and support from Alfresco are great advantages. We have been able to automate most of the repetitive tasks using folder rules and metadata automation, saving a lot of time and cost. Through the Alfresco mobile app, it makes it easy for those on the road to access, approve, and share documents, promoting collaboration. Deal flow processes run much more efficiently. Compliance needs are easily met in a cost-effective manner.
FC
Consultant In Risk Management and Performance Improvemenf at Deloitte Risk Advisory
User finds integration useful but seeks improvement in interface intuitiveness
I am satisfied with OpenText Documentum so far; it has great integration capabilities. The connection with our API and SAP is useful, as you can use their SAP interface. The key point that my company decided to go with OpenText Documentum is mostly because you can integrate it with many other tools such as Salesforce.
reviewer2811600 - PeerSpot reviewer
SDE 1 at a educational organization with 501-1,000 employees
Centralized document governance has boosted collaboration and made knowledge sharing structured
SharePoint is a powerful platform, but there are a few areas where I think it could be improved, such as user experience. For new users, the interface and navigation can feel quite complex, specifically when working with multiple sites and document libraries. Another improvement would be search functionalities. While it is good sometimes, it does not always return the most relevant result unless a document is very well-structured and tagged. Also, initial setup and customizations can be time-consuming and may require technical expertise, specifically when configuring workflows or permissions. From a modern development perspective, tighter and more seamless integrations with tools including Power Automate and better support for custom backend integrations through APIs could make it more efficient. Overall, simplifying usability and enhancing search and integration capability would make SharePoint even stronger. One additional area I would appreciate improvement would be performance and responsiveness, especially when dealing with a large document library. Sometimes loading or navigating through large datasets can feel quite slow. Another aspect is permissions management. While it is very powerful, it can become complex to manage at scale, specifically when there are multiple levels of access across teams and projects. Improving developer experience would also be beneficial. Making customization, API integrations, and extensions more straightforward would help teams, especially backend developers, leverage SharePoint more efficiently.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Alfresco has positively impacted my organization by improving information flow to the shop floor, enabling electronic filing of our parts and drawings, and increasing employee efficiency."
"My advice for others looking into using Alfresco is that it is a great content management tool that is very cost-effective, easy to use, and has a very intuitive user-friendly interface."
"Since using this tool, Alfresco Enterprise Content Management has increased overall operational efficiency by at least 10%."
"Alfresco is the only enterprise CMS that has features like contribution, sharing, workflows, automation and robust content and record management, that are also Open Source."
"If you are looking for a product which has all the common functionalities such as document and media management, record management, workflows, document indexing and searching, then in that case, Alfresco is the platform that you need."
"The most valuable feature is the flexibility of the searching elements of the metadata."
"I like the ease of use, sections, and calendar."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"The stability is very good, and sometimes we have connection issues with the DocBase Java Method Servers or DocBroker services because our project is about 400 megabytes and very big, but the designer works hard to resolve it."
"We like Documentum for its capacity and reliability."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"The most valuable features of this solution are the security, storage, and document search capability."
"It is quite good."
"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."
"I recommend Documentum as it supports big systems and offers good integration."
"The product is user-friendly."
"Feedback workflows ensure we don't miss someone when documents need reviewing and approval workflows make sure the right people are approving it, especially when there are new or temporary staff involved."
"It has good integration with other MS products."
"The ability to assign an attribute to a library artifact allows the site owner to create the appropriate views based on artifact attributes (category, owner, etc.)."
"SharePoint provides out-of-the-box data indexing and caching."
"SharePoint integrates well with the Team Foundation Server and provides collaboration features for team members on a TFS Team Project."
"It simplifies development of portal and document management, and by using Office 365, we got good integration with office tools."
"It is a good solution for the enterprise level."
"We have generated a true document ID card, and metadata is easy to index in the research engine."
 

Cons

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."
"Alfresco can be improved by adding some more APIs, although the existing APIs provide the required features very well."
"There is need to improve features such as the record management and case management in the product."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"We would like to see improvement in the numbers of documents that can be managed by the repository."
"I would like them to consider document capture functionality."
"Metadata, auto class, disposition log, and legal hold."
"Metadata, auto class, disposition log, and legal hold."
"It's difficult to manage and customize Documentum."
"The user interface can be improved. Searching for documents is complex and should be easier."
"The documentation often leaves customers feeling somewhat frustrated, as OpenText seems to expect customers to remind them constantly about the need for better documentation, as they don't provide clear guidance on their documentation practices."
"The interface is not user-friendly, new meta data classes are not easy to create."
"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."
"We get our support from a partner, not from them directly. I don't like the consultancy, they don't have a lot of experience but they sell this solution."
"An area that needs to improve is how to reduce storage space on the AWS site."
"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."
"We need the storage of the files, the documents right now are in the database. Maybe SharePoint has to improve the capability to store the information in file systems."
"The suite is complicated to set up, complicated to maintain, complicated to work with."
"SharePoint sometimes cannot handle the amount of co-editing that we do."
"The management of the product/back-end is complex."
"Setup was complex. We needed to design governance and implementation architecture before deployment."
"The user interface, although extensible, leaves much to the imagination when compared to modern websites."
"For example, if you installed SharePoint on a virtual machine with dynamic memory, it could destroy the farm without any possibility of repairing it."
"Mobile rendering is not up to the mark."
 

Pricing and Cost Advice

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"It is cheaper compared to head-to-head competitors."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"There are costs for any upgrade or additional functions."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The product is expensive."
"OpenText Documentum's pricing is good."
"The price is considered affordable now."
"It is quite an expensive product."
"It comes bundled with the Microsoft 365 pricing plans."
"As usual, Microsoft’s licensing structures don’t really seem to fit the needs of their products. This leads to always paying for a project you will never use fully or always be adding to."
"They are about an eight in comparison to other similar products."
"The pricing is competitive."
"The platform has medium pricing."
"The solution's pricing is relatively expensive because it's bundled with other products."
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"SharePoint is included with our Microsoft license."
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Comparison Review

it_user8925 - PeerSpot reviewer
Developer with 51-200 employees
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Government
9%
Comms Service Provider
8%
Financial Services Firm
15%
Government
10%
Manufacturing Company
8%
Energy/Utilities Company
8%
Government
11%
Financial Services Firm
8%
Manufacturing Company
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise39
Large Enterprise81
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
My experience with pricing, setup costs, and licensing is that Alfresco is very cheap and cost-effective.
What needs improvement with Alfresco?
One area where Alfresco can be improved is the ability to scan directly using Alfresco. Additionally, I would appreci...
What is your primary use case for Alfresco?
My main use case for Alfresco is that I implemented Alfresco Content Services to solve complex enterprise problems fo...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
What is your primary use case for OpenText Documentum?
We are using it to archive the information about our sales.
What is your experience regarding pricing and costs for SharePoint?
I do not know the difference between the prices of the two solutions; I did not work on this project.
What needs improvement with SharePoint?
It is not really better; we use the same solution as before with Google Drive and the Google App solution. Sometimes ...
What is your primary use case for SharePoint?
I create a data warehouse and establish a link between different applications. For data exchange, the vendor is Oracle.
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: March 2026.
885,444 professionals have used our research since 2012.