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Alfresco vs OpenText Documentum Content Management vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of Alfresco is 8.8%, up from 7.6% compared to the previous year. The mindshare of OpenText Documentum Content Management is 10.2%, down from 11.6% compared to the previous year. The mindshare of SharePoint is 15.0%, down from 19.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint15.0%
OpenText Documentum Content Management10.2%
Alfresco8.8%
Other66.0%
Enterprise Content Management
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Streamlining document management with enhanced digitalization features needed
We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…
Salih çakır - PeerSpot reviewer
User-friendly content management but needs more customizations
We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the ease of use, sections, and calendar."
"Alfresco's technical support is very fast and professional."
"The digitalization of workflow, forms, operations, and business processes is also significant."
"Document repository."
"You can meet your users' expected features without having Alfresco's involvement."
"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."
"The product allows engineering teams and developers to introduce new things in a seamless and easy way."
"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."
"The most valuable features of this solution are the security, storage, and document search capability."
"The most valuable feature is the good automation engine, which helps in reducing the development cost and allows easy development of applications."
"The most valuable feature of OpenText Documentum is the versioning."
"Two things are excellent in Documentum. One is business process management. The other is its support for metadata."
"I appreciate Documentum's scalability, allowing for vast volumes of content storage."
"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."
"I recommend Documentum as it supports big systems and offers good integration."
"OpenText Documentum's composition is good. It is convenient and straight out of the box."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"Its most valuable feature is the document library."
"Ability to store files of any type."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"It is very stable."
"It offers ease of use, which is crucial."
"SharePoint acts as a version control system, allowing easy recovery of past document versions."
"I do like the collaboration around documents. The versioning history has proven useful in some instances as well."
 

Cons

"I would like them to consider document capture functionality."
"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."
"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."
"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."
"The configuration of Alfresco is a big challenge."
"Metadata, auto class, disposition log, and legal hold."
"The setup process for Alfresco was complex."
"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."
"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."
"The BPM side should be improved."
"The price is quite high as the licensing prices are significant."
"While generally secure, some noted security issues need consideration. The installation process for on-premise setup needs improvement as well."
"The price is quite high as the licensing prices are significant."
"The product needs to improve the way documents are logged together. I believe running it on the cloud or containerization will bring value to it. The tool's Time to Market and deployment cycle need to be improved. Finding suitable training materials for OpenText Documentum is also a bottleneck. If we can find the training modules easily, we can bring together people, give them quick training, and start working on the deployment. It can help with quick outputs."
"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."
"OpenText Documentum needs to improve its support."
"Workflow is something that can become more intelligent."
"You still need a bit of expertise to add branding."
"One issue is that when users mistakenly hide files or set permissions incorrectly, it can lead to files becoming inaccessible, requiring intervention from Microsoft support to resolve."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
"I would like a simpler, more cost-effective solution for connecting data sources with workflows and BI tools, or data mining tools."
"SharePoint designer workflows can be buggy sometimes without any apparent reason."
"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."
 

Pricing and Cost Advice

"There are costs for any upgrade or additional functions."
"It is cheaper compared to head-to-head competitors."
"If you buy Alfresco through a partner, there is usually a OEM licensing option."
"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."
"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
"The price is considered affordable now."
"OpenText Documentum's pricing is good."
"It is quite an expensive product."
"OpenText Documentum has announced a new licensing model, which could be more expensive."
"The product is expensive."
"It is very expensive.​"
"It is pretty reasonable. It is $5 per month per user. We have 12 users now, so it is about $60 per month."
"The platform has medium pricing."
"The replacement costs for it are cheaper if you use only SharePoint."
"The data classification and search elements are cheap."
"The pricing is competitive."
"The product is reasonably priced."
"Any extended support from Microsoft is expensive."
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Government
11%
Manufacturing Company
6%
Financial Services Firm
16%
Government
12%
Computer Software Company
11%
Manufacturing Company
9%
Government
13%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise1
Large Enterprise28
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise37
Large Enterprise80
 

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?
The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition fr...
What needs improvement with Alfresco?
Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the y...
What is your primary use case for Alfresco?
This is mainly for unstructured document management systems with workflow and data classification.
What is your experience regarding pricing and costs for Documentum?
It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...
What do you like most about OpenText Documentum?
The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...
What needs improvement with OpenText Documentum?
The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that...
 

Also Known As

No data available
Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: September 2025.
868,759 professionals have used our research since 2012.