2020-07-13T06:55:48Z

What needs improvement with OpenText Documentum?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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7 Answers

AM
Real User
Top 20
2023-10-25T15:29:00Z
Oct 25, 2023

The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing. Additionally, OpenText doesn't support certain file formats, such as .rai. Some of our analyzed documents come directly from machinery. We utilize an IoT device, and some of the analyzed document files are directly generated by the machine. We then store them in the S3 bucket. However, when attempting to import these documents from the S3 bucket to OpenText, they fail to open. This is the primary issue. As a result, we have to convert these files to PDF before they can be opened. So, I hope for improved performance, particularly with a large number of documents, in future releases of the solution. Currently, our old software stores only eight million documents. However, we have over 15 million documents in our legacy software because we've been using it for the past 15 years across the globe. We have over 50 million documents in total, but only eight million are currently stored. As a result, the performance was slow, comparatively slow.

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Chris_Clark - PeerSpot reviewer
Real User
Top 20
2023-10-20T19:50:00Z
Oct 20, 2023

Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard.

Jerry Toppins - PeerSpot reviewer
Real User
Top 10
2023-10-20T19:33:00Z
Oct 20, 2023

We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.

NV
Real User
Top 20
2023-10-20T17:30:28Z
Oct 20, 2023

OpenText Documentum needs to improve its support.

MohamedAhmed - PeerSpot reviewer
Real User
2022-02-04T15:25:23Z
Feb 4, 2022

It's difficult to manage and customize Documentum.

NJ
Real User
2020-09-27T04:10:12Z
Sep 27, 2020

The user interface can be improved. Searching for documents is complex and should be easier.

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it_user1340349 - PeerSpot reviewer
Real User
2020-07-13T06:55:48Z
Jul 13, 2020

An area that needs to improve is how to reduce storage space on the AWS site. Also, scaling up is difficult and we need to look at how to scale a system. If the documents increase the application size, then we need to know how we take care of reducing the size as well as scaling up the application. In the next release, I would like to see more cooperating workflows, better integration with other systems, and RESTful services.

OpenText Documentum organizes, preserves and makes information accessible, while ensuring it adheres to all privacy and security protocols. Documentum manages content across file stores and integrates with enterprise applications, including SAP, Salesforce and Microsoft, to help organizations conquer information management challenges. Documentum provides integrated support for the entire lifecycle of a wide range of content; beyond typical office documents to include CAD files, design...
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