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OpenText Documentum Content Management pros and cons

Vendor: OpenText
3.8 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText Documentum Content Management significantly reduces paper use, saving time and minimizing errors.
It offers a secure central repository for documents, videos, and spreadsheets, supporting business processes while maintaining document security.
OpenText Documentum Content Management excels in scalability, capable of handling extensive document volumes, and provides robust metadata support and business process management.
Its valuable features include storage, document search capability, the ability to segregate access based on role, and impressive records management capabilities.
Documentum offers powerful integration capabilities and categorization features, ensuring reliability, security, and accessibility of the right content to the right users.

CONS

OpenText Documentum Content Management requires enhanced cloud capabilities and better security as it transitions to cloud environments.
The cost of OpenText Documentum Content Management is a major concern for clients due to significant licensing expenses.
OpenText Documentum Content Management's handling of outdated and technical documents needs improvement.
The performance of OpenText Documentum Content Management degrades with large document storage, creating challenges in high-volume scenarios.
OpenText Documentum Content Management needs improved documentation and accessible training resources for effective deployment and use.
 

OpenText Documentum Content Management Pros review quotes

LI
Manager - Projects at Cognizant
Jun 12, 2018
It has reduced the amount of paper documents; reducing time and errors in the process.
Romas Bunevicius - PeerSpot reviewer
Director of Business Development at ProitswProitsw
Oct 24, 2018
It provides possibilities for us to save documents and supporting the business process while doing so.
it_user1243752 - PeerSpot reviewer
Manager, ECM Implementation at International Turnkey Systems - ITS
Dec 16, 2019
The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc.
Learn what your peers think about OpenText Documentum Content Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Salih çakır - PeerSpot reviewer
Team Lead at a financial services firm with 10,001+ employees
Apr 19, 2020
The most valuable feature is the management.
it_user1340349 - PeerSpot reviewer
Enterprise Architect at a computer software company with 5,001-10,000 employees
Jul 13, 2020
The most valuable features of this solution are the security, storage, and document search capability.
reviewer1272696 - PeerSpot reviewer
System Documentum Administrator at a energy/utilities company with 1,001-5,000 employees
Sep 27, 2020
The most valuable feature is that the documents are kept secure.
Romas Bunevicius - PeerSpot reviewer
Director of Business Development at ProitswProitsw
Oct 1, 2021
Two things are excellent in Documentum. One is business process management. The other is its support for metadata.
MohamedAhmed - PeerSpot reviewer
Senior Information System Designer at ENPPI
Feb 4, 2022
Documentum is a highly scalable document management solution because it's built on a solid platform.
Salih çakır - PeerSpot reviewer
Team Lead at a financial services firm with 10,001+ employees
Sep 15, 2022
The stability is very good.
NV
Sr. Services Analyst at Exelon
Oct 20, 2023
OpenText Documentum has improved availability and performance in our organization.
 

OpenText Documentum Content Management Cons review quotes

LI
Manager - Projects at Cognizant
Jun 12, 2018
It should provide more tools to help clients upgrade solutions based on Webtop.
Romas Bunevicius - PeerSpot reviewer
Director of Business Development at ProitswProitsw
Oct 24, 2018
The biggest issue for us is the price of the product.
it_user1243752 - PeerSpot reviewer
Manager, ECM Implementation at International Turnkey Systems - ITS
Dec 16, 2019
The vertical application could be improved.
Learn what your peers think about OpenText Documentum Content Management. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
Salih çakır - PeerSpot reviewer
Team Lead at a financial services firm with 10,001+ employees
Apr 19, 2020
They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen.
it_user1340349 - PeerSpot reviewer
Enterprise Architect at a computer software company with 5,001-10,000 employees
Jul 13, 2020
An area that needs to improve is how to reduce storage space on the AWS site.
reviewer1272696 - PeerSpot reviewer
System Documentum Administrator at a energy/utilities company with 1,001-5,000 employees
Sep 27, 2020
The user interface can be improved.
Romas Bunevicius - PeerSpot reviewer
Director of Business Development at ProitswProitsw
Oct 1, 2021
In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good.
MohamedAhmed - PeerSpot reviewer
Senior Information System Designer at ENPPI
Feb 4, 2022
It's difficult to manage and customize Documentum.
Salih çakır - PeerSpot reviewer
Team Lead at a financial services firm with 10,001+ employees
Sep 15, 2022
Sometimes DocBroker cannot see the DocBase.
NV
Sr. Services Analyst at Exelon
Oct 20, 2023
OpenText Documentum needs to improve its support.