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IT Professional at a manufacturing company with 201-500 employees
Real User
Top 20
Real-time replication of data is a vast improvement in scheduled daily backups
Pros and Cons
  • "The real-time replication of data is the most valuable feature. It is a vast improvement in scheduled daily backups. Real-time data is streamed to the offsite data center, which allows us to restore our mission-critical applications up to 10 seconds from when the last changes were made in our system. If we enter a sales order or enter any kind of information in our ERP application it is replicated within 10 seconds to the offsite location."
  • "Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved."

What is our primary use case?

We use Zerto for disaster recovery data replication from our headquarters to an offsite data center at another location.

It has replaced all of my legacy backup solutions.

What is most valuable?

The real-time replication of data is the most valuable feature. It is a vast improvement in scheduled daily backups. Real-time data is streamed to the offsite data center, which allows us to restore our mission-critical applications up to 10 seconds from when the last changes were made in our system. If we enter a sales order or enter any kind of information in our ERP application it is replicated within 10 seconds to the offsite location. So if we were to have a disaster, it takes about five seconds right now if I look at it. If we were to have a disaster, we would not only have current data, but we'd also be up and running within hours at our offsite data center, rather than days if we had a tape backup solution.

We have begun using it for longterm retention. We also replicate our file server. Our file server has archive or historical data that we have to restore occasionally. And restoring from long term retention is applicable to those types of scenarios, versus the streaming of the data, the real-time data. The longterm retention allows us to restore from further back in time. Real-time is more for recent changes to the data, and the longterm retention is for if we have to restore from further back.

It provides continuous data protection. It has been extremely effective. I've done failover testing, and the data is accurate and current. It works.

In terms of ease of use, Zerto is very intuitive. The graphical user interface of the application, both for monitoring VPG replication, longterm retention success, the configuration of VPG for longterm retention, and the analytics feature is intuitive and allows you to essentially analyze any changes to your environment. All of that requires some training but is not incredibly complex. It's presented in a very easy to use format. 

Zerto dramatically decreases the amount of time it takes to do a failover. I can essentially do it all by myself and I'm one person, I don't really need help. It allows me to restore our environment fully in a matter of seconds, literally. I can do that on my own from my desk very easily and with no outside help. 

What needs improvement?

Compared to other products, I would praise the intuitiveness of the product. But I think that can always be improved. The intuitiveness of the graphical user interface, while it is very solid and I don't have issues navigating it. I would say that it can always be improved.

For how long have I used the solution?

I have been using Zerto for around three years. 

What do I think about the stability of the solution?

The stability is very solid. It just runs. It has not crashed or had issues. So long as you stay on top of the versions of the application and you have it installed on reliable hardware, you're going to be just fine.

What do I think about the scalability of the solution?

It can scale into the cloud. I know it has that capability, but I have not done that yet.

It's essentially myself and I have one junior person that uses the application, but it's mostly myself.

It's used for all of our mission-critical servers. Not every single one of our servers, but probably about a third of our total servers.

I do not have plans to increase usage. 

How are customer service and technical support?

The tech support is top-notch. I have an engineer who I work with on a regular basis that communicates with me anytime there is an issue. He has worked side by side with me on any issues, questions, and implementations that I have wanted to accomplish. They by far go above and beyond more than any of my other vendors and I have quite a few so that says a lot about them.

Which solution did I use previously and why did I switch?

We previously used Asigra. We switched because of the cost, limitations, and complexity.

When we decided to go with Zerto, it was imperative that it provided both backup and DR in one platform. Granted, we didn't take advantage of it for a while but that's entirely my own fault. It was very important to have that functionality.

How was the initial setup?

It was initially set up by a third party. But since then, I've had to re-set it up and it was pretty easy. It wasn't very complicated. It was quick. There were instructions that we followed pretty closely and there were no issues, so it was straightforward. There were a handful of steps, but nothing overly complex. The deployment took around 30 to 45 minutes. 

What was our ROI?

We haven't had a need to use it in an actual live disaster scenario, but we have that capability, which we did not before. But if we had to use it, it would save us a tremendous amount of money. Tremendous.

What's my experience with pricing, setup cost, and licensing?

There are no costs in addition to the standard licensing fees. 

Which other solutions did I evaluate?

We also evaluated Veeam.

What other advice do I have?

It has not saved us time in data recovery situation due to ransomware just because we thankfully haven't had any issues. I've done some testing and in those types of situations, it would be greatly beneficial. But I have not had any of those situations currently.

At this time it has not helped to reduce downtime in any situation.

We don't have it replicated in the cloud at this time so it has not saved use money by enabling us to do DR in the cloud, rather than in a physical data center.

I would recommend Zerto to anybody considering it. 

My advice would be to make sure that after implementing the product, go through and accomplish the training labs so you know how to use a product really well, develop a disaster recovery plan in the event that you should need to use the product, and work closely with your Zerto engineer to ensure that the implementation fits your business needs.

The biggest lesson I have learned is how valuable real-time replication of data can be in the event of a disaster and how valuable that functionality is in the event of a disaster. It has the potential to save the company many days' worth of lost business.

If I could rate it an 11 (out of 10), I would. But we'll go with 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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