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Arcserve UDP vs Asigra comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
32nd
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Disaster Recovery (DR) Software (17th)
Asigra
Ranking in Backup and Recovery
62nd
Average Rating
8.2
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.2% compared to the previous year. The mindshare of Asigra is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Arcserve UDP1.1%
Asigra0.6%
Other98.3%
Backup and Recovery
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
AK
Technical Team Lead at Eldama Technologies
Plenty of useful feature and reliable
We use Asigra for backups I have found all the features useful in the solution. I have been using Asigra for approximately two months. The solution is stable. The six people in our IT department are using the solution. The initial setup was a medium difficulty level. Some parts were complex…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are satisfied with Arcserve UDP. The most important feature that we use and why we choose this product is the RHA feature."
"I like the solution; it's working well for us."
"Instant recovery is the most valuable feature of Arcserve UDP."
"Data store deduplication, which saves space on storage and time to backup."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It is easy to configure."
"The data protection functionality is the most valuable feature of this solution."
"I proposed and set up DR and HA solutions for customers who are high profile and in need of business critical functionalities."
"Simplicity, very easy to restore user data, means that we don't have to request off site tapes to be delivered to the office, can easily access the cloud data and restore most data within minutes."
"It provides a secure and stable cloud backup solution."
"The solution has been very stable."
"There are two primary improvements of the Asigra platform with the recent version 13.1 SP1: Virtualization: a tremendous variety of data protection solutions for virtual machines, and Cloud-2-Cloud for Office 365, Google, Amazon, etc., making this a full package of data protection platform."
"Since we have implemented Asigra we don’t have an administrator to do manual backup to tapes and external HDD; everything is automated and there are no hassles for the administrator."
"Flexibility really means a lot for us. Being able to address almost every client backup and recovery requirement means that we have a tremendous amount of confidence as do our partners that Blueshift is going to be able to deploy a solution quickly and efficiently."
"It allows our backup engineers to build great relationships with customers as they know their data is being protected by best-in-class software."
"Asigra’s multi-tenancy feature is most valuable as it allows the company to on-sell a private cloud backup and recovery solution to existing customers."
 

Cons

"The time to backup servers that sit in DMZ must be improved."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"We could not go into granular details of retrieving backup information."
"A lot of their new technologies are not very good."
"The support could be more knowledgeable and faster."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"Customer service and support need to be improved. Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"It takes much time to verify and consolidate images for backups."
"I think the product needs more diversity in Hyper-V."
"Asigra's implementation and day-to-day costs are very high; necessary features can significantly increase the cost of implementation."
"The UI could do with a facelift."
"Product would occasionally encounter issues when it impacted other software."
"Personally speaking, I think the reporting should be more interactive."
"Customer services would be a 3 out of 5, simply due high turnover and lack of communication."
"The management could be a bit better."
"At present, downloading the relevant files and placing them into a directory on the DS-System is a little cumbersome and open to error/malicious use."
 

Pricing and Cost Advice

"The pricing is moderate."
"In comparison to other vendors, it is a low-cost solution."
"I do not work with the pricing or licensing issues of the solution for our organization."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"The solution is very expensive."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The price of StorageCraft ShadowProtect is competitive in the market."
"Asigra is priced competitively, but requires technical expertise to operate, optimize, and maintain its services."
"The price of Asigra could improve, it is expensive. We have purchased an annual license."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
8%
Comms Service Provider
15%
Construction Company
15%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise1
Large Enterprise1
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
Ask a question
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Comparisons

 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
No data available
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
British Red Cross, Special Olympics, London and Capital, L and K Bennett London, The Commonwealth, Hanrick Curran
Find out what your peers are saying about Arcserve UDP vs. Asigra and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.