SAP S/4HANA Reviews

SAP S_4HANA positively impacts our organization by minimizing errors in daily work routines. The application provides a paperless environment, allowing everyone to see organizational activities, such as sales and purchases, customers, and vendors. This centralized tracking of records using a single application is the main advantage we experience from using SAP S_4HANA.

The most valuable and useful features or capabilities of SAP S_4HANA include its modules and variants. Before SAP S_4HANA, companies worked on SAP A1 and Business One, which also had modules representing all departments. In a company, multiple departments such as sales, finance, purchase, and HR work integrated with one another. SAP applications help users control their business operations; for example, when a company wants to hire an employee, HR introduces a job through SAP applications. Once the employee is hired, all onboarding is performed in SAP, ensuring everyone knows who has been hired and their details. If a company wants to purchase something, they issue a purchase requisition using SAP S_4HANA, which goes through a hierarchy for approval, leading to the generation of a purchase order, PO, all managed within SAP applications without any manual intervention.

Areas of SAP S_4HANA that could be improved or enhanced include the evolving aspects of the application over time. There are other SAP applications such as SuccessFactors and Ariba that integrate with SAP S_4HANA. In recent years, SAP introduced an addition called RISE with SAP, which allows companies to use cloud solutions instead of requiring their own premises hardware. SAP partners with cloud providers such as Azure, Amazon, and Google, assisting companies in migrating from hardware to cloud solutions. A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays. We have asked SAP to improve this area to provide users with better benefits from the cloud solution, as we encounter this issue frequently.

I have been working with SAP for the last five to ten years and did not use any other solution for similar use cases.

Regarding stability, I have not seen any collapse of SAP S_4HANA application in my career. While some errors or manageable issues occur, SAP application is very reliable to use. Having a good administrator and team monitoring the SAP system enhances its reliability.

The scalability of SAP S_4HANA is evident as every big enterprise currently uses the solution. You can scale SAP S_4HANA application according to your needs, as there are many solutions available for scaling. It entirely depends on how much expansion a company wants and their ability to integrate different applications with SAP S_4HANA, making it a very scalable solution if users know what they want to achieve.

I often communicate with the technical support of SAP S_4HANA. As I mentioned earlier, support issues arise when encountering problems, necessitating communication with SAP for resolution. We experience some delays, but SAP is working to improve this as they recently introduced a model called PC3 that provides 24/7 support. We can email them, and they will respond immediately, creating a ticket on our behalf for the issue we face.

SAP has its own applications, and every few years, they introduce new ERP solutions. Currently, they offer cloud-based SAP S_4HANA solutions, but previously in Pakistan, many companies used older variants such as SAP A1, which SAP discontinued support for in 2015. After that, SAP S_4HANA was introduced in 2016, and they continue to provide support for it.

If you know how to set up SAP S_4HANA, the initial setup is straightforward. However, if someone is inexperienced and tries to initiate the setup process without prior knowledge, it may be challenging. They will need someone technical who understands how to set up the application properly.

I am a technical consultant for SAP, and my primary responsibility is to set up SAP S_4HANA application. SAP has two main fields: one is technical, and the other is functional. Consultants who work with SAP in the functional field are called functional consultants, while those responsible for the hardware or setup are known as technical consultants, such as BASIS and ABAP. As a BASIS consultant, my core responsibility is to set up SAP S_4HANA in any organization I work with.

Regarding pricing and licensing of SAP S_4HANA, the model has changed as SAP now handles many aspects internally. Previously, organizations had to manage hardware setup, OS licensing, and database costs themselves. Now, SAP provides the necessary hardware along with licenses, which lowers costs for those implementing the application. If a third party were to manage applications and data centers, expenses would be significantly higher, leading to an automatic increase in overall costs.

Many potential challenges less experienced customers might encounter include convincing management to implement a new ERP solution. It is essential to communicate how much the solution will cost and what manpower is needed. This is a primary challenge faced in our country, where research is necessary to minimize costs and demonstrate the benefits of implementing the solution to management.

SAP S_4HANA is an ERP solution that companies use to run their businesses, so whenever a company wants to digitalize its business, they choose some application or software to work on it. In large enterprises, they utilize ERP applications, and SAP S_4HANA is one of the biggest applications currently used in major companies.

Customers now typically prefer cloud deployment for SAP S_4HANA solutions, but there are still many companies that do not want the SAP RISE solution. For those customers, SAP offers on-premises solutions, allowing them to use local cloud options or their own data centers to set up SAP S_4HANA application.

I consider SAP S_4HANA the best product globally and rate it a nine because no other application compares to SAP S_4HANA in terms of quality and functionality.

My use case for SAP S/4HANA is mainly for our maintenance module or resource planning ERP. We want to use the capability of the new system to look at some of the new dashboarding and analytics that are provided in this new system.

The old one was more tedious to get all this information. The data is always there, but running the report through the BW warehouse and everything took quite a while, and you need to custom integrate them. This is easily done with the SAP S/4HANA system.

The best features of SAP S/4HANA are that the front end configuration gives a lot of flexibility to the user to do analytics and to get insights quickly. That helps to actually generate information and quickly provide decisions for the leadership or management team to make the necessary action.

With the data that was done quickly, we can act faster, and we can see the pattern much better.

In my opinion, areas of SAP S/4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future. Currently, this analytics is still driven by some sort of structured reporting system.

Although it is easier, you still need to do some configuration of it. With AI functionality, you could just prompt and request the information, and then the version would quickly be revealed to you.

I have about two years of experience with SAP S/4HANA.

SAP S/4HANA is stable in my opinion. We never had any major issues. There were some downtimes in the initial part, but that was mainly due to the data setup in the initial part.

There were some small bugs here and there. After that initial teething period, we have not faced any major issues.

In my opinion, SAP S/4HANA is a very scalable solution. The database and the information and hierarchy are there. It is very flexible. You can customize it to any type of set structure that you want.

It all depends on you. The consultant will give some advice on what can or cannot be done. You are free to do anything that is required for your organization.

I would rate technical support from SAP around seven or eight. They are good and quite responsive, although not immediate, but usually, they would respond to help out.

Before SAP S/4HANA, we used the old SAP system, SAP R/3 six. We did not use a different ERP solution before SAP S/4HANA. We have always been using SAP brands, just different versions.

The initial setup of SAP S/4HANA is easy. It is not that difficult.

Our deployment was done in house, but we also engaged the Spectrum SAP four hundred on a unit rate basis. They are there to help with the migration from our old platform to the new system and configure some of the basic default reporting.

They give training to all our users or the key users so that we can start using the system.

The price of SAP S/4HANA is on the high end side. For us, it is kind of expensive. However, you get what you pay for, and we are utilizing it.

We are still expanding and learning some of the additional modules. We see that as an effort that we need to put a little bit more into. If we can maximize that, we can get the full price benefit of the solution.

We purchased this solution through an exclusive agent who comes to us, and we had a price agreement with SAP for a long time. They are the ones who came up with the detailed pricing mechanism, and that is being distributed to all our business units.

I rate SAP S/4HANA 8 out of 10.

My main use case for SAP S_4HANA is finance and billing. I use SAP S_4HANA for finance and billing through different modules, such as FICO and BRIM. Different modules are utilized for various purposes. For example, FICA is a sub-ledger and FICO is the core finance where all GL accounts and financial postings are summarized, GL reconciliation is performed, and financial close procedures are completed.

The best features SAP S_4HANA offers are that it is extremely scalable, designed for high transaction volumes, provides better compression for database storage, and utilizes in-memory databases that are columnar stores for faster access times. Data does not need to be archived as much, for example. It is basically built around the concept of scalability, speed, performance, and consolidating many different tables into large flat tables, with the main table being ACDOCA, which consolidates not just core finance, but also cost, CO-PA (cost and profitability analysis), and asset accounting.

My favorite feature is probably SCMON, which is a transaction that shows what code is being used the most and what code is not being called anymore, which may be able to be deleted. Beyond that, ACDOCA is quite good, and I appreciate all the Fiori apps that are coming out. They streamline processes for business people, allowing them to use more user-friendly UIs on the web instead of the GUI.

SAP S_4HANA has positively impacted my organization in terms of scale and better architecture, incorporating common architectural design patterns and integration patterns such as a microservices layer and orchestration layers. An API-first type of integration is being utilized with OData services. With BTP SAP S_4HANA, there is an event mesh where integration with Kafka and Kafka topics for event-driven architecture is possible. This enables the use of modern approaches to software architecture, such as dead-letter queues, retries, and idempotency.

SAP S_4HANA could definitely be improved by making the transformation process much simpler, perhaps through AI tools to automate a significant portion of it, as there is still much uncertainty with ECC to SAP S_4HANA transformations, which often take too long or are delayed. These projects can be very long and expensive.

More AI tooling is needed to automate or provide guidance to users because the complexity of SAP S_4HANA can be an issue. Huge ROI opportunities exist for enterprises, but planning and transparency are crucial to navigate the changes necessitated by SAP S_4HANA.

I have been using SAP S_4HANA for about ten years.

SAP S_4HANA is very stable by design, with a focus on clean core compliance to maintain system stability for upgrades.

Customer support can be considered a weak area because it requires paying for consultants to assist. While support is available, it often comes at a high cost. I would rate customer support an eight out of ten, especially when paying for the maximum support tier.

Before SAP S_4HANA, I used SAP ECC for all my projects, as that was the previous version. I also used SAP CRM, which no longer exists.

I conducted internal analysis and metrics at VMware and all recent companies. For VMware, for example, thirty percent of errors were caused by coding issues, and with SAP S_4HANA, additional checks and observability were added to catch errors more quickly, reducing errors from being discovered by clients to zero and reducing coding errors from thirty percent to a much lower percentage.

For SAP S_4HANA and specifically for Joule, I noticed that HR headcount is lower, showing reductions of ten to twenty percent. Other companies report more drastic reductions.

The pricing, setup cost, and licensing are significant considerations at the start of every project, requiring careful negotiation with SIs to ensure they can finish the project scope.

Before choosing SAP S_4HANA, I evaluated other options, mainly Oracle, as some customers look for open-source alternatives. However, there are not many good alternatives to SAP S_4HANA aside from Oracle.

Based on the failures and successes I have observed, my advice is to plan for every eventuality, particularly for data migration and cutover, ensuring there are buffers for unexpected issues. I rate this product a nine out of ten overall.

I manage an SAP Central competence, and we are working on multiple S/4HANA implementations. Our Webex begins with leading teams. We've done major and complex implementations in the network.

SAP InGen is not just for HANA. The most likely features are that it is scalable. You don't have to worry too much about volumes of data, even if your transaction volumes go up. 

It is easier to accommodate due to standardized features. It is easier to maintain and even find the workforce to maintain it because an SAP standard feature is globally the same. So it's not dependent on individual people having expertise, unlike custom apps where you'll have that dependency on particular developers or a consultant. 

Additionally, there is a rich, diverse workforce available. Many innovations are coming up individually from the ecosystem as well. These are prime features. If you go module by module in MM, SD, and other individual modules, there are many features not offered by any other ERPs. 

You can build S/4HANA in S/4HANA, and you can build SAP as your end-to-end SAP, which covers everything you need. SAP Analytics, when coupled with an active SAP SSP system, allows you to see material movement or your sales order history end-to-end. 

You can view your inventory and supplier ecosystem, enabling you to see multiple factors with all the data in a single data model. If you have multiple different systems, matching different patterns can be confusing, however, it is easier to draw connections and identify patterns in this setup. This is the biggest advantage.

A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. 

The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. 

While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. 

Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.

I have used the solution for the last five years.

In comparison to ECC, definitely, because of some of the simplification and eliminating some moving parts, it is better. But performance and stability also largely depend on the infrastructure. 

Whether it's on-premises, how well it is maintained on the server side and resources, or if it is right with SAP, there is some standardization. It depends on what type of infrastructure we have and what model we have. The operating model is more than the functional side. But comparing only the functional side or the application side, I would say it is better. It is easier to manage.

Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.

The Mac support and options depend on the plan we have taken. The support is high quality but also very expensive. A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product. The custom support is left to the level two teams. This is strategic from SAP's perspective, yet as an end user or customer, I would prefer equally good support for custom success rates. This is happening through the partner ecosystem, but it can vary in terms of quality, depending on the partner and many other factors.

Positive

We work in a competitive world with simple Microsoft versions and Oracle for certain functions, but not in the same business area. I have also worked with Becca, however, that was more on the CRM side, not on the RDP per se. Compared to Oracle and PeopleSoft, SAP is quite ahead.

The complexity is more because of the business process and organization rather than the product itself. The product can be simple if your process is simple. 

However, someone with a straightforward process may not want to invest in SAP in the first place. So you'll always have complex processes, or at least they need to be at a certain volume threshold to warrant an investment like SAP.

For deployment, splitting it into preparation, functional readiness, technical deployment, and migration should involve a minimum of 30 to 40 people. However, if you only look at the migration and setup, the technical part alone should involve around 15 to 20 people.

I would say it's above-average ROI. It's not the best, primarily since the significant investments and the timeline it takes to recover those investments, but it's better than many alternatives.

We are working with SAP colleagues and some partners. There are multiple parallel implementations and migrations going on. We are working on both S/4HANA migration as well as SAP upgrades. 

The overall product rating is nine out of ten.

I am an enterprise architect, and while I'm not so much the end user, I have experience with SAP tools, SAC, and other sub-modules. My experience with SAP comes from my early job in consulting, but now I'm working as an enterprise tech. I don't have deep dive experience with the existing tools in my new company, but I follow the technologies on the SAP side.

I have been working with SAP S/4HANA for five years. I'm working as a consultant and module consultant in the finance side, focusing on finance and controlling.

In my existing company, we are users. We are a customer of SAP, and we use SAP S/4HANA as our main ERP system. However, I don't provide any support or any technical details about SAP; I only work as an enterprise architect to design the IT landscape.

I think the most useful part is the reporting technology because you can retrieve reports directly from SAP S/4HANA without needing external reporting tools such as BW. Additionally, the ACDOCA table allows you to see all the data relevant to finance or the whole ERP system all in one place, so there's no need to go anywhere else for data. The user interface and security screens are also very useful for the end user.

The biggest benefit of SAP S/4HANA is that you can manage all ERP systems effectively; if you're a production company, you can track product costs, manage profitability easily, and define sales prices. You can see the complete picture of your company effortlessly.

The user experience could improve. In recent years, SAP has acquired different third-party applications and integrated them into SAP S/4HANA, which was a good opportunity for users. However, as a consultant and super user, I believe SAP S/4HANA is a good tool, but the user experience takes time to learn. They have tried to improve this, but I think it can be made more user-friendly for users than it is today.

I have been working with SAP S/4HANA for five years.

Sometimes there can be issues with stability when working with big data reporting. Not very often, but it can happen, especially with user load; if many people use the system at the same time, there might be issues depending on various factors. However, it generally works properly for me.

I can say it's scalable; that's a significant advantage.

It's not so complicated. If you know the process, it's quite straightforward, especially in the finance side, where I have experience as part of SAP consultancy, so in my opinion, it's simple.

If you follow the instructions and rules for setting up SAP S/4HANA, it's not so complicated to implement the newest source systems in a new implementation. As a consultant, I know the processes and standards, so following the steps for implementation is easier. In each project, you follow the same path, making it more straightforward.

In my existing company, they use an external consulting company for support, and they also have a small team to assist end users with daily requirements. If they need new module installations or small projects, they utilize external consultancy.

It's a little bit expensive. Most users or IT professionals typically criticize the high price of SAP license costs. I think it's around one thousand five hundred euros or one thousand two hundred euros per user, and the cost depends on the type of user. If you have super users or need to conduct different reporting types, the license cost can be higher compared to simply viewing reports.

I only know about some AI products, such as SAP Joule, which is an AI tool from SAP, but I don't have experience with it.

Normally, if you have experience with technology and you are keen to learn, it could take about six months to easily use SAP. But if you don't have prior experience or aren't accustomed to software, it could take more than a year to learn in detail. You can learn some features for daily tasks quickly, but to understand the full capabilities of the tools, you need to spend more time learning.

I have long experience with SAP, and I don't use any ERP tools other than SAP. I can certainly propose using SAP because it is a good ERP system, especially for material management and finance; it's a strong system. Since I don't have experience with other ERP systems, as a consultant, I confidently endorse using SAP.

I would rate SAP S/4HANA as an eight out of ten.

I use SAP S/4HANA because most of the manufacturers in pharmaceuticals are using it. We migrated from Microsoft Dynamics to SAP S/4HANA.

My relationship is with solutions in retail as we are customers.

The most valuable features of SAP S/4HANA are the costing module, which is much needed by our finance department, along with the quality management module and the manufacturing area.

SAP S/4HANA has delivered significant financial benefits to my organization because it helps us make better financial decisions. We have taken some products down from production after seeing their profitability, and we have made critical decisions based on reports generated by SAP.

SAP S/4HANA has room for improvement because we are still exploring functionality, and while most modules are implemented or supported by the partner, we are still in the process of exploring. Right now, everything we require is already in the SAP SAC module.

I have experience with SAP S/4HANA for around three years, more specifically three to three and a half years.

I rate the stability of SAP S/4HANA as fairly stable because we have never experienced any downtime from SAP, and the performance is good. If there are any downtimes, they are very much planned, so it rates as eight out of ten.

I rate the scalability of SAP S/4HANA as highly scalable; however, I cannot give a definitive score of ten out of ten because we have not put that much load on SAP as its capabilities. I think it is highly scalable because we have never experienced any kind of performance issue, as many users are working on it.

I find the technical support from SAP to be very difficult to get as we do not have a one-window solution. Every time we have a problem, we contact our initial point, then they refer us to another team for a solution, requiring us to follow up multiple times to get the right person for support. Once we are connected, the quality of their team is good, but we have to go through too many steps to reach the solution.

Positive

I switched from Microsoft Dynamics to SAP S/4HANA because SAP is more mature in the manufacturing sector, especially in pharmaceuticals, and most government authorities recognize SAP as a well-known ERP, which influenced our decision to move from Microsoft Dynamics AX to SAP S/4HANA.

I think the prices for SAP S/4HANA are too high compared to other ERPs, which is an area we think needs to be considered for the market in Pakistan.

Based on my experience, I would definitely recommend SAP S/4HANA to other people. On a scale of 1-20, I rate SAP S/4HANA a 15.

My experience with SAP S_4HANA involves working on several projects helping customers prepare their transition from ECC to SAP S_4HANA. My role was to study the gap and technical feasibility by executing readiness checks and generating reports, helping functional teams analyze the effort during the upgrade or conversion in a brownfield approach.

Another project involved analyzing and comparing the benefits between a greenfield approach and migrating to SAP S_4HANA. My role is primarily technical, helping to design solutions for infrastructure and assisting customers in achieving high availability to maintain business continuity.

SAP S_4HANA has significantly improved performance through its in-memory database technology, SAP HANA, which enhances user experience and business processes.

Regarding the technical side, SAP S_4HANA could further improve digital acceleration and the adoption of new technologies such as AI to enhance business competitiveness globally.

I am currently working at the EDF company, which is an electricity distribution company in the utilities sector focused on energy.

Regarding the pricing of SAP S_4HANA, it depends on various factors. SAP is generally a very expensive license globally. I currently work as a freelance SAP Technical Architect within SAP competence centers, supporting and assisting multiple projects across various companies. I give this product a rating of nine out of ten.

We work in a very niche area within the livestock industry. We have a SAP-certified solution for the poultry industry, and as part of our livestock solution, we cover poultry, dairy, and fishery. We more or less exclusively work in these industries.

Costing and inventory control are what we actively use as part of our tightly coupled solution. It is definitely a plus over the previous user interface. We have been working with ECC, then HANA, and now Peoria. 

It provides a cohesive user interface, even when building applications outside SAP with the OpenUI framework, offering a seamless customer experience. The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control. This ultimately helps achieve better yield, which is the final goal in the livestock industry. 

We adopted it recently; earlier, we used our BI for analytics and dashboards. Now, a couple of recipe tools we utilize help predominantly in forecasting, where predictive analytics is applied to yield and various dependent conditions. This offers flexibility and better decision-making regarding production increases, particularly in poultry, where a one-year lead time is needed for planning. This analytical aspect has really helped us.

With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development. This presents a significant learning curve for our technical team and impacts overall deployment strategy. 

We need about six months to get accustomed to it before offering it to our customers. Establishing the right channels was also a challenge, as BTP was quite new. Even the SAP team was uncertain about the costs for different users. Communicating this to customers was difficult, especially considering they'll need multiple licenses. In terms of costs, it has been reviewed a couple of times, but it remains a challenge. 

Initially, BTP was new for everyone, including our SAP contacts. Now, with outside consultants, we have received help. SAP has released some courses, but we still have a long way to go. We use two products: SAP Business One and its support. Working in a different industry, understanding our specific use case requires effort. Feedback on bugs or issues sometimes takes time, indicating scope for improvement.

I have used the solution for almost eight years now.

It will take some time for SAP to settle on a public cloud offering. Once that happens, it is going to be a fantastic product.

We are still in the process of learning. We have not yet overcome that learning curve. There is investment from our side as a partner to learn new things with our teams. 

It will take about six months for us to get used to it before offering it to our customers. Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts. Support from outside SAP consultants has helped us.

Neutral

The setup cost is on the higher side because we work predominantly with the MSME segment. There is always a push from clients saying that the total cost of ownership is quite high compared to other products.

It is a good product. I rate it seven out of ten. It will stabilize more in a year, allowing for a higher rating. With ongoing developments, it will take time for the solution to fully adapt to a public cloud setting.

I am a lead in a consulting company, and we are working with Integration Suite for a couple of customers.

Many prebuilt scenarios are included. This provides the most value for our customers. When discussing SAP, if any customer decides to implement S/4HANA in our environment, some key advantages include the standardization of their processes, which is language-independent. There is a very wide range to bring processes forward with experienced consultants, and this aids in the return on investment.

We are consulting in Turkey, where there are a lot of regulations in finance that should be implemented in S/4HANA. SAP has packages in countries like Poland, Spain, and Italy for these regulations, such as e-invoicing. However, we are missing these standard packages here in Turkey. 

Every customer has to build their own solutions for regulatory needs, such as sending invoices to the authority. This should normally be included in S/4HANA.

I have been using the solution for approximately four to five years.

This solution is scalable, although challenging.

I have been in the market for more than 20 years, and I am happy with the support.

Positive

When we talk about Turkey, for example, here SAP is adopted by a significant majority—perhaps 80% to 85%. It is very popular in Turkey, including in the government sector. Trust is high with SAP. We also had an Oracle partnership for a couple of years, but there were noticeable issues when comparing it with SAP.

We are currently around 120 people, with approximately 100 working in the SAP area. Team members focus on various aspects such as house management, app or field recording, integration, and regulation topics like invoicing. All 100 work with SAP tools.

When discussing cloud solutions from SAP, like Integration Suite, There's a standard price for the first 10,000 messages. Beyond that, extra costs arise. The cloud strategy is a bit different, which we understand.

When it comes to Turkey, SAP is particularly trusted with usage by a large majority including the government. While we had an Oracle partnership for a couple of years, the absence of features was frustrating when compared to SAP.

In Turkey, circumstances differ compared to other places. Sometimes, licenses are 90% cheaper due to different contracts or customers like medical sectors having extensive product licenses with SAP. 

Overall product rating: ten out of ten.

SAP is very strong in finance and incorporates a lot of emerging technology. I like how SAP integrates a lot of new technologies, such as in-memory databases and HANA. SAP S/4HANA can be mapped as per business requirements, and you can name any industry, and SAP can be used, whether in manufacturing, retail, pharma, real estate, or any other industry.

The integration is quick to implement and very user-friendly. 

SAP S/4HANA is particularly user-friendly and quick to deploy.

SAP invests a lot of money in R&D. Every three months, I receive a patch, which is an upgrade within the SAP systems. SAP is good, however, SAP users should have the knowledge to tackle SAP effectively. I recommend training from a systematic approach.

I have been in the SAP industry for 11 years.

SAP is stable and a leader in the ERP space.

SAP S/4HANA itself is a scalable product. You can integrate any third-party solution with SAP.

I find the support to be quite good, with an offshore center in Hyderabad. However, you need to communicate with the right system integrator.

Neutral

The initial setup is very easy, involving configuring and implementing apps for business requirements.

15 members including myself worked on one project, which is 15 times more advanced.

The setup cost is expensive. I would compare it to the difference between a Ferrari and a Rolls Royce. That's the level of distinction.

I always provide battle cards to my clients for SAP, Microsoft, and Oracle. However, SAP remains number one.

I strongly recommend SAP S/4HANA for any industry with companies having more than one hundred employees. I think the business should go with SAP. 

I am the founder of Accent and Consulting.  

Overall, I rate the product a nine out of ten.