SAP S/4HANA pros and cons

Vendor: SAP

4.2 out of 5

65 reviews

2023 Tech Leader

1,789 followers

SAP S/4HANA Pros review quotes

PS

reviewer1717746

SAP Technology Manager at a financial services firm with 5,001-10,000 employees

Jan 12, 2022

It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day.

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PV

reviewer1676889

Project and Service delivery Manager at a tech services company with 11-50 employees

Dec 16, 2021

One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering.

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Associate Manager - Strategy and Transaction at Ernst & Young

May 19, 2022

S/4HANA is so much faster today than it was before. High performance is one of the best features, but the backbone of S/4HANA is its integration capabilities. They've also shifted to a focus on user experience.

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TM

System & Network Engineer at a tech services company with 1-10 employees

Oct 31, 2022

The finance solution and procurement functionalities are good.

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AK

Chief Executive Officer at Biz Tech Resources

Dec 14, 2021

S4HANA is relatively stable.

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Associate director at a consultancy with 10,001+ employees

Sep 8, 2022

S/4HANA offers a lot of additional capability with respect to performance due to its in-built architecture for many functions including finance, production, quality, manufacturing, inventory or sales distribution and logistics.

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GP

Guillaume-PIERRE

Senior Partner at AGLC Consulting

Jan 17, 2022

It is the most stable solution provided by SAP and can be used on all levels.

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SAP Chief Architect at Tata Consultancy

May 12, 2022

It seamlessly integrates with all the SAP Business Suite products such as IoT, AI, Analytics and all other SaaS solutions. The product is very robust and comprehensive.

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NH

reviewer1773648

Director Comercial at Softtek

Feb 8, 2022

The in-memory processing capability is most valuable.

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VW

Project Manager at a manufacturing company with 10,001+ employees

Sep 12, 2023

It's helped with business aspects and improved material planning and RMA processes.

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SAP S/4HANA Cons review quotes

PS

reviewer1717746

SAP Technology Manager at a financial services firm with 5,001-10,000 employees

Jan 12, 2022

If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this.

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PV

reviewer1676889

Project and Service delivery Manager at a tech services company with 11-50 employees

Dec 16, 2021

S/4HANA could be improved with better integration. At the moment, a main issue I see is that there's so much growth in the functionality, complementary modules, and cloud solutions which were acquired by SAP and which extend the functionality of the SAP ERP suite. It looks to me that they tend to acquire more and more functionality from acquisitions, but they don't invest enough effort into making them integrated with S/4HANA or ERP. I would say that the functionality is great, but integration is something which still needs more attention. Instead of focusing on acquisitions, they should invest, integrate, and better the existing portfolio of products in SAP. It would help us, as implementors, to have a more complex or compact solution.

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Associate Manager - Strategy and Transaction at Ernst & Young

May 19, 2022

SAP support provides resolves all our problems, but the response time is slower than our customers expect. Maybe it's because they have such a large customer base and are always occupied, but that's one area all our customers mention.

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Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: November 2023.

746,635 professionals have used our research since 2012.

TM

System & Network Engineer at a tech services company with 1-10 employees

Oct 31, 2022

Items that impact the TCO should be improved because the solution is very complex to integrate and keep running.

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AK

Chief Executive Officer at Biz Tech Resources

Dec 14, 2021

We found that the implementing partners themselves are struggling with S4HANA's features. It's not an exact translation of the older ECC, so SAP has taken a new route to do things with S4HANA. Maybe it's a good product, but the implementing partners also like to have an in-depth understanding of the full feature set the product offers.

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Associate director at a consultancy with 10,001+ employees

Sep 8, 2022

The integration could be made a little simpler in terms of design and implementation.

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GP

Guillaume-PIERRE

Senior Partner at AGLC Consulting

Jan 17, 2022

Their yearly licensing is expensive. Improvements are needed on the user experience level and digital work.

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SAP Chief Architect at Tata Consultancy

May 12, 2022

Small businesses that have a small user base find this solution too expensive.

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NH

reviewer1773648

Director Comercial at Softtek

Feb 8, 2022

There should be an easier way to migrate customers from all versions to SAP S/4HANA.

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VW

Project Manager at a manufacturing company with 10,001+ employees

Sep 12, 2023

During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track.

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