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SAP S/4HANA pros and cons

Vendor: SAP

4.2 out of 5

125 reviews
96% willing to recommend

Pros & Cons summary

SAP S/4HANA offers excellent scalability, making it suitable for companies of all sizes, though it is considered expensive for small to medium enterprises. It features robust integration and a powerful in-memory database that enhances performance, real-time analytics, and reporting. The system is highly customizable to fit diverse industries, yet integration can be improved, and migration poses challenges. High licensing costs and support may deter potential users.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA provides excellent scalability and is suitable for companies of all sizes.

The system features robust integration capabilities, allowing seamless communication between various business processes.

SAP S/4HANA offers a powerful in-memory database, significantly enhancing performance and data processing speed.

SAP S/4HANA delivers real-time analytics and reporting, facilitating informed decision-making.

SAP S/4HANA is highly customizable, making it adaptable to diverse industry needs and requirements.

CONS

SAP S/4HANA is seen as quite expensive, making it less suitable for small to medium enterprises.

The integration could be improved to allow for better compatibility with existing systems and ease of use.

Migrating to SAP S/4HANA can be challenging and complex, especially without prior experience.

The cost of licensing and ongoing support for SAP S/4HANA is notably high, deterring potential users.

There is a need for more customization options to better cater to diverse business needs.

SAP S/4HANA Pros review quotes

Project Coordinator at Exzatech Solutions Ltd

Apr 9, 2018

This tool helps us to manage business in a faster and smarter way.

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reviewer1377633

Vice President, Corporate IT at a manufacturing company with 10,001+ employees

Jul 13, 2020

Responsive, comprehensive and optimized solution.

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AS

Mechanical Engineer at a real estate/law firm with 1,001-5,000 employees

Aug 2, 2020

It is a very powerful, highly customizable tool.

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Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,768 professionals have used our research since 2012.

Head of PMO at a tech company with 1-10 employees

Aug 16, 2020

In terms of its most valuable feature, I would say the finance module.

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Technical Director at DynaSys

Aug 30, 2020

The performance of the solution is excellent.

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reviewer1391076

Technical Lead / Solution Architecture / Software Development - SAP at a manufacturing company with 1,001-5,000 employees

Sep 6, 2020

The processes have been reduced from almost 10 steps to four or five steps. It's really been simplified.

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SA

Shankar Agarwal

Senior Manager at Mazars India

Oct 26, 2020

From a technology standpoint, the theory and analytics are fascinating.

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reviewer1403493

Lead Consultant at a computer software company with 5,001-10,000 employees

Dec 2, 2020

The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR).

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JG

CEO at CJG Consulting

Mar 14, 2021

The scalability is excellent, especially on cloud deployment models.

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Senior Architect at a construction company with 10,001+ employees

Apr 27, 2021

The solution can scale well.

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Show 10 more reviews (out of 124)

SAP S/4HANA Cons review quotes

Project Coordinator at Exzatech Solutions Ltd

Apr 9, 2018

Planned Order List needs a change of screen.

Read full review

reviewer1377633

Vice President, Corporate IT at a manufacturing company with 10,001+ employees

Jul 13, 2020

Lacking in some customizations.

Read full review

AS

Mechanical Engineer at a real estate/law firm with 1,001-5,000 employees

Aug 2, 2020

It requires a lot of planning to implement the product correctly.

Read full review

Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,768 professionals have used our research since 2012.

Head of PMO at a tech company with 1-10 employees

Aug 16, 2020

The common issues being raised right now by the end users are mostly related to the usability.

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Technical Director at DynaSys

Aug 30, 2020

The cost of the solution is quite high. It needs to be adjusted.

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reviewer1391076

Technical Lead / Solution Architecture / Software Development - SAP at a manufacturing company with 1,001-5,000 employees

Sep 6, 2020

The theory-side of the solution needs to be improved.

Read full review

SA

Shankar Agarwal

Senior Manager at Mazars India

Oct 26, 2020

Every year, when a new version is released, it comes with a very thick booklet of 300 or 400 pages and it is a little difficult to comprehend.

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reviewer1403493

Lead Consultant at a computer software company with 5,001-10,000 employees

Dec 2, 2020

The two things that need to be improved are price and customization.

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JG

CEO at CJG Consulting

Mar 14, 2021

Technical support has been declining. They aren't as responsive as they used to be.

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Senior Architect at a construction company with 10,001+ employees

Apr 27, 2021

We would like to see more DevOps capabilities in the future.

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Show 10 more reviews (out of 124)

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