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SAP S/4HANA pros and cons

Vendor: SAP

4.2 out of 5

127 reviews
96% willing to recommend

Pros & Cons summary

SAP S/4HANA offers fast, reliable business process integration with reduced implementation time, enhancing operational efficiency. Its in-memory database ensures performance and scalability, suitable for large transactions. With seamless ERP integration, it strengthens finance, logistics, and analytics capabilities. However, high costs and complex deployment challenge small businesses. Users criticize its pricing flexibility and technical support, demanding improvements in MRP reports and production features, hindering widespread adoption.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA offers fast and reliable business process integration, reducing implementation time to under 8 months and enhancing operational efficiency.

The integration with ERP systems like EWM, Transportation Management, and Ariba is seamless, allowing for efficient data management and process automation.

SAP S/4HANA features an in-memory database for increased performance and scalability, suitable for large transactions and data management.

It has strong capabilities in finance, logistics, and analytics, offering a cohesive end-to-end ERP experience for various business operations.

SAP S/4HANA is highly scalable, allowing organizations to extend capabilities to meet diverse industry needs and business growth.

CONS

SAP S/4HANA's MRP report areas and production information features require significant improvements.

The cost of SAP S/4HANA is often considered prohibitively expensive for some businesses, especially smaller ones.

The initial deployment and migration process for SAP S/4HANA is complex and can be cumbersome, requiring extensive time and effort to complete.

SAP S/4HANA pricing could be more flexible and adaptable, potentially lowering entry barriers for a wider range of organizations.

Many users report that technical support is not as responsive or effective as expected, leading to delays in problem resolution.

SAP S/4HANA Pros review quotes

MuhammadNadeem3

Manager Sap at PTCL

Apr 9, 2026

SAP S_4HANA positively impacts our organization by minimizing errors in daily work routines, providing a paperless environment, and allowing everyone to see organizational activities such as sales and purchases, customers, and vendors through centralized tracking of records in a single application.

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Effendy Mohamed

Principal Instrument and Control at PETRONAS

Sep 2, 2025

The best features of SAP S_4HANA are that the front end configuration gives a lot of flexibility to the user to do analytics and to get insights quickly.

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Enterprise Architect at E.ON

May 12, 2025

The biggest benefit of SAP S_4HANA is that you can manage all ERP systems effectively; if you're a production company, you can track product costs, manage profitability easily, and define sales prices.

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Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

895,891 professionals have used our research since 2012.

Head of IT at Genix Pharma (Private) Limited

May 13, 2025

SAP S_4HANA has delivered significant financial benefits to my organization because it helps us make better financial decisions.

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reviewer2839275

Principal field consultant at a tech vendor with 1,001-5,000 employees

May 13, 2026

The best features SAP S_4HANA offers are that it is extremely scalable, designed for high transaction volumes, provides better compression for database storage, and utilizes in-memory databases that are columnar stores for faster access times.

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Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

Jan 14, 2025

You don't have to worry too much about volumes of data, even if your transaction volumes go up.

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Program Director at KloudData Inc.

May 12, 2025

The most useful features in this product are the real-time reporting and the complete integration between various functions.

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Director at T-Systems International GmbH

May 29, 2024

The Order-to-Cash feature is indispensable

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PremkishanChourasia

SAP Cloud Infra Architect at Syngenta

May 29, 2024

Provides multiple tools for easy integrations

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Bocar.Kane Kane

SAP Technical Architect at ekansys

Dec 8, 2025

SAP S_4HANA has significantly improved performance through its in-memory database technology, SAP HANA, which enhances user experience and business processes.

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SAP S/4HANA Cons review quotes

MuhammadNadeem3

Manager Sap at PTCL

Apr 9, 2026

A challenge that arises is the lack of immediate expertise when raising tickets for problem resolution with SAP, leading to delays.

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Effendy Mohamed

Principal Instrument and Control at PETRONAS

Sep 2, 2025

In my opinion, areas of SAP S_4HANA that have room for improvement would be in AI and insights generation, which would be a good enhancement for the future.

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Enterprise Architect at E.ON

May 12, 2025

The user experience could improve. In recent years, SAP has acquired different third-party applications and integrated them into SAP S_4HANA, which was a good opportunity for users. However, as a consultant and super user, I believe SAP S_4HANA is a good tool, but the user experience takes time to learn.

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Free Report: SAP S/4HANA Reviews and More

Learn what your peers think about SAP S/4HANA. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.

895,891 professionals have used our research since 2012.

Head of IT at Genix Pharma (Private) Limited

May 13, 2025

I find the technical support from SAP to be very difficult to get as we do not have a one-window solution.

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reviewer2839275

Principal field consultant at a tech vendor with 1,001-5,000 employees

May 13, 2026

SAP S_4HANA could definitely be improved by making the transformation process much simpler, perhaps through AI tools to automate a significant portion of it, as there is still much uncertainty with ECC to SAP S_4HANA transformations, which often take too long or are delayed.

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Deepak Madhavan

Delivery Head- IT Shared Services at a manufacturing company with 5,001-10,000 employees

Jan 14, 2025

SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations.

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Program Director at KloudData Inc.

May 12, 2025

The cost is definitely high, so SAP does have a growth solution, which is slightly cheaper compared to other offerings with SAP. A lot more customers would adopt it if they reduced the price by around twenty to twenty-five percent.

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Director at T-Systems International GmbH

May 29, 2024

The analytics part of SAP S/4HANA needs to be improved

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PremkishanChourasia

SAP Cloud Infra Architect at Syngenta

May 29, 2024

SAP S/4HANA needs to bring a feature that allows a great quantity of data compression

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Bocar.Kane Kane

SAP Technical Architect at ekansys

Dec 8, 2025

SAP is generally a very expensive license globally.

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IFS Cloud Platform vs SAP S/4HANA

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