Infor CloudSuite vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Number of Reviews
13
Ranking in other categories
CRM (18th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (2nd)
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Number of Reviews
88
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.4%, up from 1.2% compared to the previous year. The mindshare of SAP S/4HANA is 15.1%, down from 15.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
Unique Categories:
CRM
0.6%
Enterprise Asset Management (EAM)
12.2%
No other categories found
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
AM
May 22, 2024
Provides real-time analytics and decision-making by leveraging embedded analytics
I would rate the initial setup of SAP S/4HANA as one because it is challenging. Implementing SAP S/4HANA involves integrating an organisation's processes, including different departments, geographical locations, and compliance requirements. Given the scale of these businesses, such as operations in multiple countries, it's complex and not meant to be simple.The physical deployment of SAP S/4HANA is not a challenge. The deployment itself might happen within a day or even a few hours, given the accessible hardware. The time-consuming part is identifying the needed components, areas, services, and software. The actual deployment process is simple, but adjusting the software to meet your needs is complex. It's not the physical deployment of the application that is the problem. SAP S/4HANA is usually deployed on the cloud through its own SAP mechanism. This allows for deployment on both public and private cloud options.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"It is a complete wave management system to increase processing efficiency."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a scalable solution."
"We leverage the finance and add-on modules of SAP S/4HANA, including Alibaba integration, CRM integration, and production planning. These features are highly configurable and provide excellent visibility into our systems. While I appreciate the introduction of in-memory computing as a feature, I haven't had the opportunity to delve deep into this feature."
"The in-memory processing capability is most valuable."
"Responsive, comprehensive and optimized solution."
"From a technological point of view, the in-memory database is one of the key highlights."
"SAP S4HANA is a stable solution."
"The speed of executing reports has increased significantly. We no longer need day-minus-one business processing."
"The solution's new UI called Fiori is user friendly."
"It is the most stable solution provided by SAP and can be used on all levels."
 

Cons

"The solution's support service could be better."
"The platform's distribution features need enhancement."
"They could include marketing automation for the product."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"Pricing is always an area where there is room for improvement."
"It takes time to properly learn what the product can do."
"The product's use of resources could be improved, as it is quite intensive at the moment."
"S/4HANA could be improved with better integration. At the moment, a main issue I see is that there's so much growth in the functionality, complementary modules, and cloud solutions which were acquired by SAP and which extend the functionality of the SAP ERP suite. It looks to me that they tend to acquire more and more functionality from acquisitions, but they don't invest enough effort into making them integrated with S/4HANA or ERP. I would say that the functionality is great, but integration is something which still needs more attention. Instead of focusing on acquisitions, they should invest, integrate, and better the existing portfolio of products in SAP. It would help us, as implementors, to have a more complex or compact solution."
"The customer service and support are average. There is room for improvement in response time."
"If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this."
"While the solution contemplates a competitively priced model, its pricing could be cheaper."
"The solution could improve by making customization easier. The on-premise version is a lot more flexible."
"I would like to see the AI included to help from a data standpoint."
"When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that confuse the user."
 

Pricing and Cost Advice

"The platform's pricing depends on the specific number of users."
"It is a cost-effective solution."
"For on-premise installations, the licensing is yearly."
"The product is expensive. I rate the pricing a five out of ten."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"I don't think any company would find the product expensive"
"Licensing works on a subscription model for the cloud version and it's a one-time fee for the on-premises version."
"As for pricing, it depends on the business size and flow. If it's a medium-sized business, it might seem affordable, but for larger businesses with complex processes, it could be considered expensive."
"The implementation costs of SAP is substantial."
"It's quite an expensive solution"
"There is a license required for the use of this solution and we are on a monthly subscription. The cost of the solution is expensive compared to other solutions."
"The price of SAP S4HANA could be cheaper."
"I rate the pricing a ten on a scale of one to ten, where one is cheap and ten is too expensive. It is an expensive tool."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
9%
Financial Services Firm
8%
Educational Organization
35%
Computer Software Company
10%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The solution’s pricing could be reduced.
What is your primary use case for SAP S4HANA?
Many companies are currently going for SAP S/4HANA because the maintenance for their SAP ERP or SAP ECC will be over the next year. Even their extended maintenance will be over by 2028. Some compan...
 

Also Known As

SyteLine
SAP S4HANA
 

Learn More

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Overview

 

Sample Customers

PRIDE Industries
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Infor CloudSuite vs. SAP S/4HANA and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.