We performed a comparison between Microsoft Dynamics 365 Business Central and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"We are getting more features after switching to Microsoft 365."
"One developer is enough to maintain the solution. Microsoft 365 is changing technology. The product is a user-friendly ERP solution."
"The solution is easy to use, flexible, and customizable."
"I am impressed with the tool's user authentication, compatibility , and policies."
"It is a stable solution."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day."
"We're able to get all our processes flowing together. We're able to make all of our business processes talk to each other."
"A user-friendly UI with good documentation."
"The most valuable feature is the inbuilt standards included in SAP that customers can adopt easily. Also offers to customize it based on the specific requirements."
"S4HANA is very scalable - we use it across seven or eight factories, and everything is running fine."
"The most useful features of SAP S4HANA are the consolidation reports. The BI is very strong and the manufacturing and finance sections we like a lot."
"The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR)."
"The scalability is excellent, especially on cloud deployment models."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
"I wouldn't say that Microsoft Dynamics is very scalable."
"The solution is stable, but it could improve."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"The initial setup of the solution was quite complex and the troubleshooting involved with that needs to be improved."
"The price of Microsoft Dynamics 365 Business Central could be reduced."
"The solution is not best suited for larger-scale businesses."
"Its task scheduling and manufacturing models need improvement."
"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence."
"There should be an easier way to migrate customers from all versions to SAP S/4HANA."
"If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding."
"It is simple to implement SAP S4HANA. If you are already in this type of environment, then the transition is not very complex. However, if you do not then it can be difficult."
"The solution could be more user-friendly for regular users and developers."
"Planned Order List needs a change of screen."
"The solution is complex technically because both an old and a new path exist."
"The initial setup could be better. They can make the process a little easier. The functions that we require will be available in the next release. We specifically need a new model, and I think we have some versions to implement. I already read on the SAP website that some functionalities we are waiting for are available in this new version."
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Microsoft Dynamics 365 Business Central is ranked 4th in ERP with 61 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Microsoft Dynamics 365 Business Central is rated 8.4, while SAP S/4HANA is rated 8.2. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Microsoft Dynamics 365 Business Central is most compared with Microsoft Dynamics AX, SAP Business One, SAP ERP, Oracle E-Business Suite and Odoo, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, NetSuite ERP and Oracle E-Business Suite. See our Microsoft Dynamics 365 Business Central vs. SAP S/4HANA report.
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Hello Amit, I am posting this answer on behalf of Gene Hammons, a Director at a small tech services company. He says: "Hey Amit - I believe there are huge price differentials between SAP S/4 HANA and MS D365 Business Central (the new web version of the old Navision code base). In most of our clients evaluating SAP we're comparing that to the D365 Finance & Operations (the new web version of the old Axapta code base). Pricing-wise, we'd see $3m for SAP, $1.5m for D365 F&O, and $400k for D365 BC. There is Business One from SAP that would fit in the middle of those Dynamics price points - and it's all relative, a smaller company would cost less, a larger company more - but you see where the competition would play. We do get a lot of calls from companies who have licensed D365 Business Central as part of their Microsoft IT stack and try to implement it themselves. After a couple of years, they start calling around and find out you need a real consulting team to get anywhere - and that's not free. Anyway - the key is who you partner with, make sure they have plenty of experience in your size company, in your industry - and let your business requirements drive the evaluation. The pros and cons of each system are only relevant depending on the requirements of your particular business model - any of these have the ability to be a total nightmare or productivity dream depending on where you try and fit them."
Hi Amit, I have experience with both SAP S/4HANA and Dynamics. SAP is a Tier 1 system, meaning it is meant for very large multinational companies. If you are looking for a midmarket solution, Dynamics Business Central is a better alternative, if you are in a country that is supported either by Microsoft or by an ISV partner. An ISV is an extension on top of Business Central that offers productized functionality (it is as if MSFT has extended it). For your company, it is possible an ISV with business domain-specific logic is possible. With the right partner and extensions (standard products), you can reduce your ERP implementation effort by 80%. Although SAP is a very good high-end ERP solution, it has a price and implementation cost. For the midmarket, MSFT is trying to reduce this radically with a combined offering of an ERP system with a low-code extension platform (Power Platform). From my experience, never go for on-premise, always go for cloud. Also use your own cloud environment, not a partner one. It is your ERP system, never get a partner to take you hostage. I have experience in the domain your business is operating in. I know many run on a Business Central platform.
Hello Amit,
I believe I can safely recommend SAP S/4HANA as a better ERP solution for your organization. Being directly involved in multiple SAP implementation projects, I have seen organizations transform and grow with S/4HANA. The only concern is the cost as I see it because SAP S/4HANA is costly as compared with other products.
Another thing that you need to consider is the change in management in your organization. SAP encourages organizations to adopt best practices and in doing so, users are not always facilitated. So how flexible your organization is when it comes to adapting the change is a million-dollar question.
Let me know if you need further details and we can specifically discuss accordingly.
Regards,
Muhammad Tuaha Mustafeez
SAP Solution Architect & Project Manager