NetSuite ERP vs SAP S/4HANA comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Aug 24, 2022

We performed a comparison between Netsuite ERP and SAP S4HANA based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Users of Netsuite ERP generally feel that it is easy for them to deploy. Users of SAP S4HANA are divided over whether it was complex for them to properly deploy. Several reviewers write that planning and experience are needed in order for it to be deployed. However, some users felt that it is relatively easy for them to set up.
  • Features: Reviewers say that Netsuite ERP is an extremely stable and scalable solution. However, some feel that its ease of use could be improved.

    Users of SAP S4HANA feel that it is a secure product. However, they are divided as to whether it is actually stable and scalable. Some users are not so impressed with these aspects of the solution.
  • Pricing: Users of both products are divided over whether they feel it is reasonable or expensive to purchase.
  • Service and Support: Most users of Netsuite ERP feel that its technical support team is effective. Users of SAP S4HANA are divided over the effectiveness of its technical support team and the documentation that they provide.

Comparison of Results: Based on the parameters we compared, Netsuite ERP seems to be the superior solution. Our reviewers find that the questions concerning the simplicity of AP S4HANA’s deployment process, stability, scalability, and the effectiveness of the technical support that it provides make it a riskier investment than Netsuite ERP.

To learn more, read our detailed Cloud ERP Report (Updated: November 2023).
744,865 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"I am impressed with the product's ease of use. It also helps us reduce the techstack.""We use it for the projects we do in the telecom industry.""NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level.""I like the ease of setup and customization of forms.""As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community.""The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools.""The initial setup is easy.""Every year, they release a new version."

More NetSuite ERP Pros →

"S4HANA is very scalable - we use it across seven or eight factories, and everything is running fine.""The most valuable feature is the detail in all of the processes. The solution captures our policies and enables us to implement our policies in SAP. There are different models that address our needs.""S/4HANA offers a lot of additional capability with respect to performance due to its in-built architecture for many functions including finance, production, quality, manufacturing, inventory or sales distribution and logistics.""One of the things I like about it is its well-integrated and secure nature.""At present, it seems very stable because it is in the cloud.""It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day.""It is a very scalable solution. We have enterprise-level businesses using this solution.""S/4HANA falls under a single terminal. We can easily access the data, and the performance is good."

More SAP S/4HANA Pros →

"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up.""The solution's initial setup process was complex.""Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply.""NetSuite is good for data management, but it's missing payroll features.""The pricing is high.""The product should improve its warehouse management solution.""The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general.""In NetSuite ERP, they should focus on offering better customization options."

More NetSuite ERP Cons →

"We found that the implementing partners themselves are struggling with S4HANA's features. It's not an exact translation of the older ECC, so SAP has taken a new route to do things with S4HANA. Maybe it's a good product, but the implementing partners also like to have an in-depth understanding of the full feature set the product offers.""The user interface should be much more convenient and user-friendly.""Small businesses that have a small user base find this solution too expensive.""The solution is complex technically because both an old and a new path exist.""We are always looking for a better user experience. We would like to see more consolidation in SAP S4HANA because of all the financial compliance and regulatory changes.""There should be an easier way to migrate customers from all versions to SAP S/4HANA.""There are some problems with the support provided for the solution, so it is not quite easy. It takes some time for them to offer us support.""The solution could have a better user experience. However, they are working a lot on the user experience and they have come up with various applications, such as mobile applications. This was lacking over the last two years."

More SAP S/4HANA Cons →

Pricing and Cost Advice
  • "NetSuite ERP has a cost per module you want to use, and then you have the license per user."
  • "Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
  • "It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
  • "It is expensive."
  • "The price is less than the cost of daily hours."
  • More NetSuite ERP Pricing and Cost Advice →

  • "Licensing costs are not transparent"
  • "This is not the cheapest solution on the market, so you need to invest seriously in it. As a solid product, it has a solid price. It's definitely one of the more expensive tools on the market, but it's also one of the best products on the market."
  • "There is a license to use this solution."
  • "It is very expensive. It is not cheap."
  • "It is on a quarterly basis. There are no additional costs. There is just the standard fee."
  • "Depending on the solution there can be a different way of doing the license. Most of the licenses are annual, but there are some models where it is that offer pay-as-you-go. Additionally, there are some solutions that offer monthly per user."
  • "There is an annual license for SAP S4HANA."
  • "The price could be lower."
  • More SAP S/4HANA Pricing and Cost Advice →

    Use our free recommendation engine to learn which Cloud ERP solutions are best for your needs.
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    Questions from the Community
    Top Answer:The cost can vary depending on the company's size, the number of users, and the service providers. It's not a fixed amount, and it depends on specific requirements and agreements with the service… more »
    Top Answer:In NetSuite ERP, they should focus on offering better customization options. In Microsoft Dynamics Business One, we have features like formatted search queries and SDK-level development, which allows… more »
    Top Answer:SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and… more »
    Top Answer:During parallel preparation of go-live processes, SAP B1 and S4H transactional data alignment can be difficult to track. The approach is to have the same sales order amount and quantity to compare the… more »
    Top Answer:We use the solution to import master data. We use classic resolution to collect local US company material masters and align HQ material masters' numbers. We import FI/CO/MM/PP/SD IMG and opening… more »
    out of 17 in Cloud ERP
    Average Words per Review
    out of 64 in ERP
    Average Words per Review
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    NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.

    NetSuite ERP Features

    NetSuite ERP has many valuable key features. Some of the most useful ones include:

    • E-commerce: NetSuite ERP provides a platform for creating and managing online stores, enabling organizations to sell products and services online.
    • Reporting and analytics: The solution includes business intelligence and reporting capabilities to help organizations gain insight into their operations and make data-driven decisions.
    • Multi-currency support: NetSuite ERP supports multiple currencies, making it suitable for organizations operating in multiple countries.
    • Global tax management: With its support for global tax management, organizations can manage tax compliance in multiple jurisdictions.
    • Real-time visibility: The solution’s real-time visibility at local, regional and headquarter levels, enables organizations to standardize business processes across all divisions and subsidiaries.
    • General Ledger: With NetSuite's general ledger capabilities, accounting professionals gain flexibility and visibility, richer reporting functionality, enhanced audit trails and the ability to customize account types, transactions and reporting segments to meet unique business requirements.

    NetSuite ERP Benefits

    There are many benefits to implementing NetSuite ERP. Some of the biggest advantages the solution offers include:

    • Simplify your business: With the solution you can manage accounting, inventory, operations, distribution and more from a single application. Users can also automate manual processes to save time and free up resources to better serve customers, identify new opportunities, and outpace the competition.
    • Supply chain optimization: The solution makes it easy to control the flow of goods across the value chain, from suppliers to customers.
    • Flawless order management: NetSuite ERP helps organizations error-proof order management and procurement.
    • Increased warehouse efficiency: With NetSuite ERP, users can optimize the putaway process and reduce picking errors.

    Reviews from Real Users

    NetSuite ERP is a solution that stands out when compared to many of its competitors. Some of its major advantages are its friendly user interface, customizable dashboards, reporting, scalability, stability, and much more.

    GirirajInja, Head of IT operations at Karma technology, says, "As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP.”

    Another PeerSpot user, Mohammed I., Sales Manager at Inspirria Cloudtech, states, "NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.” He also adds, “[It] includes multiple modules, is scalable, and stable.”

    SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.

    SAP S4HANA offers three different deployment options:

    • On-premises
    • Cloud
    • Hybrid

    SAP S4HANA Features

    SAP S4HANA has many valuable key features, including:

    • Customizable
    • ERP, CRM, SRM, SCM, PLM co-deployed
    • High throughput
    • Fast analytics and reporting
    • Smaller total data footprint
    • SAP HANA multi-tenancy
    • All data: social, text, geo, graph, processing
    • New SAP Fiori UX for any device (mobile, desktop, tablet)
    • Unlimited workload capacity
    • High-volume transaction processing (OLTP)
    • High volume real-time analytical processes (OLAP)
    • Service Management
    • Digital Boardroom Integration

    SAP S4HANA Benefits

    Some of the benefits of using SAP S4HANA include:

    • Speed: S4 HANA applications leverage speed, context, and data accessibility to ensure you can stay up to date with rapidly evolving technology.
    • Improved performance: With SAP S4HANA, you can plan, execute, or generate reports and analytics based on live data to increase performance.
    • Simplicity: SAP S4HANA’s whole infrastructure was designed with simplification in mind — from the management of the solution to the administration of the IT landscape. The solution serves as the digital core for business process simplification and enables the centralizing of hardware and network resources.
    • Cost effective: SAP S4HANA is a cost effective solution. It provides the ability to bring together all the analytical and transactional capabilities of a variety of systems in one location, enabling better decision making.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by SAP S4HANA users.

    A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”

    Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."

    A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."

    A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”

    Learn more about NetSuite ERP
    Learn more about SAP S/4HANA
    Sample Customers
    2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
    Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
    Top Industries
    Computer Software Company27%
    Recreational Facilities/Services Company9%
    Transportation Company9%
    Mining And Metals Company9%
    Educational Organization37%
    Computer Software Company11%
    Manufacturing Company6%
    Financial Services Firm5%
    Computer Software Company13%
    Manufacturing Company13%
    Financial Services Firm10%
    Educational Organization34%
    Computer Software Company10%
    Manufacturing Company8%
    Company Size
    Small Business66%
    Midsize Enterprise22%
    Large Enterprise13%
    Small Business21%
    Midsize Enterprise44%
    Large Enterprise34%
    Small Business37%
    Midsize Enterprise21%
    Large Enterprise41%
    Small Business16%
    Midsize Enterprise41%
    Large Enterprise44%
    Buyer's Guide
    Cloud ERP
    November 2023
    Find out what your peers are saying about NetSuite, SAP, Oracle and others in Cloud ERP. Updated: November 2023.
    744,865 professionals have used our research since 2012.

    NetSuite ERP is ranked 1st in Cloud ERP with 13 reviews while SAP S/4HANA is ranked 2nd in ERP with 36 reviews. NetSuite ERP is rated 8.0, while SAP S/4HANA is rated 8.4. The top reviewer of NetSuite ERP writes "Has a user-friendly interface, good reporting, and it allows dashboard customization, but it lacks the functionality to maintain sub-ledgers, and its pricing could be better". On the other hand, the top reviewer of SAP S/4HANA writes "Smooth and seamless product with flexible licensing models". NetSuite ERP is most compared with Oracle ERP Cloud, NetSuite OneWorld, Oracle E-Business Suite, IBM Maximo and PeopleSoft, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle ERP Cloud, Microsoft Dynamics 365 Business Central and Oracle E-Business Suite.

    We monitor all Cloud ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.