NetSuite ERP and SAP S/4HANA compete in the ERP category, focusing on extensive enterprise functionalities. NetSuite appears to have an upper hand for SMEs due to its ease of use and cloud-native design, while SAP S/4HANA is favored by larger enterprises for its robust performance and comprehensive industry-specific capabilities.
Features: NetSuite ERP offers a role-based design that simplifies user interaction, making it particularly beneficial for small to medium enterprises. The system provides functional dashboards and customizable workflows, all supported by a cloud-native architecture that enhances scalability and ease of updates. SAP S/4HANA stands out with its superior performance, especially within finance and manufacturing modules, due to its in-memory database. Additionally, its comprehensive industry-specific features and integration capabilities make it a robust choice for larger enterprises.
Room for Improvement: NetSuite ERP has areas needing enhancement, particularly in customization for complex business requirements like advanced manufacturing and localization. Its fixed asset module and CRM also need improvement. SAP S/4HANA, though robust, is considered complex and demands significant customization to better fit unique business needs and usability. There are requests for enhanced integration with new technologies and platforms, along with more affordable pricing options for smaller businesses.
Ease of Deployment and Customer Service: NetSuite ERP focuses on the public cloud, offering ease of accessibility with minimal infrastructure requirements, which is advantageous for growing businesses. In contrast, SAP S/4HANA provides versatile deployment options, including on-premise, hybrid, and cloud environments, though often perceived as more complex. In terms of support, feedback on NetSuite’s technical support varies, with some praising its responsiveness, while others criticize a lack of experienced staff. SAP S/4HANA is noted for good support but also for being costly, with a long learning curve and dependence on skilled support partners.
Pricing and ROI: NetSuite ERP offers subscription-based pricing tailored for small to mid-sized businesses, though it may become expensive for extensive customizations. SAP S/4HANA has a more complex licensing model suited for larger enterprises. It's often viewed as costly due to high implementation and maintenance fees but justified by its detailed industry capabilities and robust integration. Reported ROI through improved operations and customer satisfaction is more visible with NetSuite, while SAP's ROI is considered persuasive but cost-intensive.
NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.
NetSuite ERP Features
NetSuite ERP has many valuable key features. Some of the most useful ones include:
NetSuite ERP Benefits
There are many benefits to implementing NetSuite ERP. Some of the biggest advantages the solution offers include:
Reviews from Real Users
NetSuite ERP is a solution that stands out when compared to many of its competitors. Some of its major advantages are its friendly user interface, customizable dashboards, reporting, scalability, stability, and much more.
GirirajInja, Head of IT operations at Karma technology, says, "As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP.”
Another PeerSpot user, Mohammed I., Sales Manager at Inspirria Cloudtech, states, "NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs.” He also adds, “[It] includes multiple modules, is scalable, and stable.”
SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.
SAP S4HANA offers three different deployment options:
SAP S4HANA Features
SAP S4HANA has many valuable key features, including:
SAP S4HANA Benefits
Some of the benefits of using SAP S4HANA include:
Reviews from Real Users
Below are some reviews and helpful feedback written by SAP S4HANA users.
A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”
Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."
A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."
A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”
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