We performed a comparison between Infor LN and SAP S/4HANA based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's not too hard to handle the initial setup."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"I like the tool’s multisite functionality."
"Material planning and predictive planning are both essential aspects."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"We have definitely seen a return on our investment with the product."
"The performance of the solution is excellent."
"I have found the most valuable features are the interface, which is very good for all users, and the database performance is good."
"A user-friendly UI with good documentation."
"It is a very scalable solution. We have enterprise-level businesses using this solution."
"The most useful features of SAP S4HANA are the consolidation reports. The BI is very strong and the manufacturing and finance sections we like a lot."
"The functionality of SAP S4HANA is very good when comparing it to others, such as Oracle, Microsoft, and other ERP solutions."
"From a technological point of view, the in-memory database is one of the key highlights."
"One of the most valuable features is the in-memory database."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"The user interface needs to be improved."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"Only people who undergo training from the companies can learn about Infor products."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"In an upcoming release, it would be beneficial to have more practical intelligence in the system, such as protective maintenance, or artificial intelligence."
"In an upcoming release of SAP S4HANA, chain management should be easier."
"Maybe its user interface and reporting can be improved across the board, but it is manageable."
"Their yearly licensing is expensive. Improvements are needed on the user experience level and digital work."
"It should have more support. Documentation and support for mobile apps can be improved."
"In a feature release, they could improve by adding budgetary features."
"A virtual machine could exist to make everything available on a single deployment."
"The procure-to-pay solution in the Contract Management angle could be better. If you look at it on Ariba, the Contract Management Life Cycle for Ariba is more robust. You can create documentation, SLAs, and NDAs. Apart from the procurement aspect of the contract, you have the legal side, but Ariba cannot do that. From what I've seen, the features of the procure-to-pay model in S/4HANA and their Contract Life Cycle Management side primarily focus on the procurement side. I believe it would be good if this solution could handle a part of the legal side. They will incorporate Extended Warehouse Management and Transportation Management into the S/4HANA cloud. Most big companies that use a solution like S/4HANA have a legal department within the organization. Suppose they can incorporate that to be in S/4HANA suites; I think it'll be good. It will be just like what we have with Transportation Management and Extended Warehouse Management. The user interface could be better. They have too much information on the interface, and our customers still keep complaining that it looks complex. Even though many things have changed, they still complain that the interface or the screen they see is a bit complex. It's only when they see the Fiori interface that their mind becomes a bit calm."
Infor LN is ranked 8th in ERP with 23 reviews while SAP S/4HANA is ranked 2nd in ERP with 65 reviews. Infor LN is rated 8.2, while SAP S/4HANA is rated 8.2. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of SAP S/4HANA writes "The solution is highly scalable, with solid performance and integration". Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and Oracle Fusion Cloud ERP, whereas SAP S/4HANA is most compared with SAP ERP, SAP Business One, Oracle Fusion Cloud ERP, NetSuite ERP and Epicor ERP. See our Infor LN vs. SAP S/4HANA report.
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